IT Support (2-3 years of experience)
Job details
Location: Time Square Plaza 3rd floor i-10/3, Islamabad. Shift Timings: Nightshift (7pm-5am) Requirements: 2-3 years of relevant experience in a customer focused position involving technical knowledge of a companies' products and servicesTime-management skills and the ability to establish reasonable and attainable deadlines for resolutionComfortable working in and assisting others through company help desk software, in addition to other remote access desktop programsAccept constructive criticism and customer feedback regarding their experience with software or IT servicesExtensive experience working with different operating systems including Windows and Mac OSAbility to prioritize and manage all tasks Job Description: As an IT & Technical Support Specialist at Outright, your responsibilities will include:Installing and maintaining hardware, operating systems and software programsInstalling, configuring and monitoring network systemsTroubleshooting and solving hardware, software and connectivity issues.Resolve technical issues related to network interruptions.Administering data and network security for departments including system firewalls, antivirus, group policy and email securityProviding training to fellow employees about network securityCreating, analysing, reporting, converting and transferring data through systems using application software.Regularly evaluating our IT systems to ensure they meet the necessary demands.Ensuring data storage is safe and secure.Resolving all issues coworkers have with their IT systems and softwares.
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