Team Leader | Sports Jobs In Dubai | GMG
Job details
Team Leader | Sports Jobs In Dubai | GMG
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Description:
The role holder is responsible for managing day-to-day store operations of the store by implementing company policies and procedures, and driving commercial performance of the store for the purpose of achieving store objectives.
Responsibilities:
Manages day-to-day operations of the store to ensure store operations objectives are achieved
Greets customers and describes product features and benefits; demonstrates the use and handling of the product
Educates clients on brands quality standards and specifications
Advises customers on product ranges best suited to their needs; Answers customers' queries to help them make a decision on the purchase
Resolves customer complaints and responds to comments in a timely and professional manner
Requirements:
Defines goals and key performance indicators for each member of the team and ensures effective implementation of the GMG's performance management process
Develops talent within the team by providing guidance, mentoring and coaching to achieve the defined goals
Drives a culture of feedback and coaching in the Business Unit/ Department by providing feedback on an ongoing basis, identifying development needs and coaching the employees on the areas of improvement
#J-18808-Ljbffr Management & Operations
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