I&O Operations Support Engineer

I&O Operations Support EngineerCape Town, Southern Suburbs (Office based)R26 000 - R30 000 Neg. On experience Leading, Established Financial Services Corporate are looking for anI&O Operations Support Engineer, who will be managing the day-today Operations to provide delivery of systems and services to meet or exceed objectives and service levels. Demonstrating extensive abilities and/or a proven record of success as a team member in improving and managing the productivity of technology processes and business processes by creating automated workflows to replace manual workflows.Formal Education & Experience:•Appropriate 3/4-year IT qualification •(Computer and Information Science, Management Information Systems, Information Technology, Computer Engineering, Computer Programming) •MCSE / MCITP or Recognised Degree/Diploma  •O365 / MS AD and Exchange Certifications OR Azure Virtual Desktop/Cloud PC5 - 7 Years IT Experience  •Experience in dealing with teams within geographical and technical complex environment.   •Microsoft Server 2008,2012,2016,2019 & Microsoft Exchange 2016, 2019, DAG  •Mimecast Email gateway Management  •O365 /Azure Administration  •RDS Terminal Services (2016,2019) & Active Directory (2012,2016,2019) •DNS, DHCP, Routing, Windows File Server Management (DFS)  •ITIL v3/4 AND / OR Azure Virtual Desktop/Cloud PCIT Operations •Monitoring of all Infrastructure as a member of the I&O team •Support Business with Telephony, infrastructure and connectivity and MS operations. •Implement and adhere to best practice guidelines, policies, processes, and procedures. •Ensure technical operational efficiency within the business. •Execute business needs, based on identified priorities within the team. •IT Operational monitoring and reporting •Identify, minimize, and escalate potential IT risks and opportunities in IT Operations. •Ensure effective business alignment by developing and maintaining effective relationships with stakeholders as part of the I&O team. •Deliver successful end user support to Business. •Accountable to I&O Operations Specialist