Sales Administrator

Company Overview: We are a reputable residential cleaning company based in the UK, providing high-quality cleaning services to homeowners across the country. Our team is dedicated to delivering exceptional customer service and maintaining a clean and healthy living environment for our clients. Job Overview: As a Sales and Customer Service Administrator, you will play a crucial role in supporting the sales operations, liaising with cleaners, and ensuring exceptional customer service for the clients. Your primary responsibilities will include sales administration, client follow-ups, working on our CRM and booking form, charging cards, updating Excel schedules, handling queries and complaints, and other admin-related duties. Key Responsibilities: Sales admin for the sales operation executives Liaison with cleaners Follow-ups with clients Working on the CRM Working on our booking form Charging cards Updating Excel schedules Handling queries and complaints Other admin related duties Benefits:Salary: R5500 - R6000 per month, depending on experience 40 days paid leave per year Work-from-home flexibility. Training and development opportunities Supportive and collaborative team environment Working Conditions: This is a remote position, and you will work from the comfort of your own home. You will need a computer and a reliable internet connection. This is a full-time position, and you will be required to work UK hours. You will communicate regularly with your team and clients through telephone, email, and online platforms. Requirements:Strong communication skills in English (both verbal and written)Customer care | client handling | complaints experience essential.Fast learnerDiligentFocusedAbility to work independently and remotely.Proficient in using CRM software and MS OfficeAble to handle diverse tasks.Good organisational skillsOwn laptop and stable internet connection, as well as backups for loadsheddingWill be required to work one weekend shift per month, fully compensated for, and an additional day in lieu of the weekend worked.