Senior Voice Engineer
Job details
JD for Voice Management:Minimum of 9 years of related IP telephony design / implementation experience in the following: Cisco Unified Communications Manager/Call Manager, Cisco Unity/Unity Connection, Cisco Contact Center Express (UCCX), Cisco Unified Communications Manager Express, Video, Voice Gateways / Routers / SwitchesMinimum of 4-5 years' experience in Unified Communications and collaboration concepts, products & technologies:Must have good knowledge of voice/PBX/TDM/telephony/IPT/VoIP, messaging, the H.32X and SIP suite of standards, IP communications and protocols including TCP, UDP, RTP, SCCP, MGCP, as well as presence, instant messaging, directories, federation, etc.Handson experience with the following Cisco products:Unified Communications Manager (CUCM), Cisco Unity Connection Messaging, Cisco Unified Presence Server, a variety of digital and analog voice gateway products especially Cisco ISR routers, a full complement of Cisco hard and soft IP phones/endpoint.Good knowledge on Debug commands and how to collect ISDN/SIP logs and analyze them.Experience with medium to large enterprise organizations with multiple remote locations.Experience working with application owners and other IT stakeholders to build and support the most efficient and stable networking capabilities.Experience of 24 X 7 support leadership in conjunction with a managed service provider maintaining accountability and measurement of uptime.Excellent verbal and written communication skills.Experience in Microsoft Office.Cisco Certification such as CCNP, CCVP, or CCIE Voice.Experience designing and supporting global scale voice solutions.Experience with backup systems and Disaster Recovery methods for both CUCM and Unity Connection Servers.Experience of LAN/WAN technologies & QoS.Implement and maintain network security best practices by assessing current threats, vulnerabilities, risks, and associated technical countermeasures.Teams Phone collaboration with Cisco Telephony.Must Have- Strong Cisco Implementation experience. PRB
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