Duty Manager Jobs In Dubai UAE | FIVE Hotels and Resorts
Job details
Duty Manager Jobs In Dubai UAE | FIVE Hotels and Resorts
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Looking to be a part of an award-winning team that leads at the forefront of entertainment innovation? We have the perfect opportunity currently available for a dynamic personality focused on delivering first-of-its-class guest experiences at FIVE Hotels and Resorts, dare-to-be-different destinations that capture the glamour and vibe of Dubai and Zurich.
Responsibilities:
Be passionate about maintaining a service standard that embraces time as the 'new' luxury and therefore deliver 'FIVE-style' service in a timely manner to the highest level of expectation - all while having fun with the FIVE Vibe!
Work closely with Guests to greet, converse, and assist with enquiries - especially when VIP Guests and long-stay Guests
Occupy the hotel lobby and other public areas, particularly at busy times
Engage Guests in conversation, and provide general assistance
Manage, record, and resolve all Guest complaints promptly and effectively
Meet and greet VIP Guests and major corporate clients upon arrival
Coordinate the services and special facilities provided to long-stay Guests
Understand all credit procedures and ensure they are applied
Requirements:
A Hands-on approach with a 'can-do!' work attitude
A commitment to delivering exceptional guest services with a passion
An ability to find creative solutions while taking ownership for all duties and tasks assigned
Good knowledge of Health & Safety and security procedures
Luxury hospitality experience as a Duty Manager or similar role
Teamwork-oriented
A positive, hardworking and outgoing personality - with a fun-to-work-with energy at all times!
Experience in managing a diverse team
Previous relevant serving experience is a plus
#J-18808-Ljbffr Management & Operations, Other
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