Manager - Compliance and Reporting.Consumer

Mission/ Core purpose of the Job To define and lead the identification of Consumer risks, execution of mitigation for the risks and ensure implementation of controls in each Consumer function to address the risk, to ensure it reduces MTN's exposure to losses arising out of frauds and non-compliances. To manage the Consumer Risk Management initiatives and to ensure implementation of risk management best practices by analysing current and potential risks and reporting on risk exposures and prevention strategies for the business. To provide an efficient and effective risk and control environment for Consumer Business Unit via the following initiatives inclusive but not limited to Project Fortress/Rubix, POPI, Internal Audit, Business Continuity, BBBEE etc. Compliance and Risk Management • Utilise appropriate models for analysing potential risks to the business, taking a 360-degree view of the Consumer risk profile • Facilitate risk assessments for all operational processes to identify risks inherent to the design, management or performance of business processes, procedures, systems, and people. This involves conducting interviews and workshops with Senior Management and documentation of risk registers and reports. • Develop risk mitigation controls and with ownership by the business units for controls and mitigation action plans. • Determine effectiveness/ineffectiveness of defined controls using control testing or validation methods and arrive at the residual risk. • Regular review of controls to improve design towards automation and risk prevention. • Ensure RACMs are maintained and updated in line with changes to operational processes and controls • Ensure that risk management system(tool) is implemented and fully utilised to automate the risk management process within Consumer Business Unit • Ensure ongoing risk identification, assessment and reporting to the stakeholders • Provide input into the development of procedures and processes for Crises Prevention and Management • Ensure the implementation of procedures and processes for Crises Prevention and Management • Provide input into the insured and uninsured risks of the company • Perform regular reviews of the risk processes followed by the business units and report on progress • Perform in-depth evaluations on key risks within the organization • Analyse and advise on costs associated with risk non-compliance maintenance and prevention • Assist business in developing risk controls, risk prevention strategies and business continuity plans • Design stress scenarios to measure the impacts of unusual market and operational conditions • Monitor and report on exposures • Support the ERM environment in aligning to other disciplines within Consumer Business Unit • Manage and ensure proper implementation of risk projects that are in-housed by Consumer Business Unit Education, Skills and Experience Education •4-year Degree (preferably related to Risk Management) or related •Professional qualification in Risk Management (CRM Prac, CRM Prof, CRMA, PRM, CRISC)   Experience •Minimum of 5 years' experience in a risk management function; with experience in supervising/managing others •Developing, maintaining, and implementing RACMs in the organization •Risk Identification and Control Development processes •Process to recognize risk within the project/ business, understanding cause & effect and developing controls to mitigate the risks •Experience working in a medium to large organization Excellent problem-solving skills, with the ability to think critically and approach complex challenges in a structured manner Skills •Governance, Risk and Controls •Facilitating Change •Stakeholder Management •Decision Making •Driving for results •Communication Skills •Continuous Learning •Telecoms knowledge •Data analysis