Global HR Shared Services Specialist

At 2U, we are all in on purpose. We are motivated by our mission - to eliminate the back row in education - and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world's leading online learning platform, 2U powers more than 4,000 online higher education offerings - from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.What We're Looking For:The Global HR Shared Services Specialist will be responsible for the execution of the transactional HR Shared Services tasks as well as monitoring and maintaining the HR Services desk. This role will support the Global HR team by executing on HR service desk requests, onboarding, terminations and maintenance of the HRIS (Workday). The HR Shared Services specialist will be the first point of contact for HR Queries and will provide tier 1 HR assistance.Responsibilities Include, But Are Not Limited To: Execute on HR Service Desk request (JIRA), triage query or escalate appropriatelyProcess Unemployment ClaimsResponsible for confirmation of employment / Employment Authorization Process (uConfirm & Payroll)Global onboarding support and processes to ensure the smooth transition of our new startersTerminations and relevant steps HR System related duties related to Workday, Greenhouse and SterlingBackground and Right to work checkingManagement of One-time payments support for the Compensation & Benefits team Things That Should Be In Your Background: Relevant qualification (HR or IS preferred)1 - 2 years functional experienceHR systems familiarity (WorkDay preferred)Excellent interpersonal and communication skillsHigh service delivery and performance mindsetGood understanding of HR activities Other Attributes That Will Help You In This Role: JIRA background would be beneficial Benefits & CultureOur global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you're excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us - and do work that makes a difference. #NoBackRowWe offer comprehensive benefits (unique per country) and excellent work/life balance.Full-time, ZA benefits include:  2 complimentary Getsmarter short courses per yearSubsidised medical aid with Discovery Health Medical Scheme4% 2U contribution towards Discovery Life Pension Fund and Group Risk BenefitEmployee Assistance Program (EAP)Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break 2U Diversity and Inclusion StatementAt 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we've taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike.