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Support Services Manager
Job details
1. Establishes and or maintains Section and Unit Policy & Procedures for all Support Services.2. Manages controls and monitors all DSFH Support Service functions and personnel for each unit and inspects work for conformance in line with Policy and Procedure of Al-Farabi3. Ensures efficient controls are in place to handle Housing for the new Employee arrival support ensuring alignment with employees Offer/Contract.4. Promotes and efficient approach for all sections within Support Services by monitoring performances and reporting areas for improvement based on approved Performance Indicators.5. Liaises with internal and external providers as necessary to obtain the best level of service for Support Service needs.6. Ensures all aspects of Health & Safety and Fire Safety and Infection Control across the Service, are strictly adhered in cooperation and coordination with Facility Management.7. Follows predefined purchasing and stock/inventory control procedures.8. Submits a monthly reports of current occupancy and future demands by liaison with the appropriate sections within HR.9. Investigates complaints regarding Section s Services and where necessary, takes corrective action.10. Conducts weekly meeting with sections Unit Managers.11. Makes recommendations to improve service and ensure operation that is more efficient.12. Attends/ensures proper attendance of relevant teams to emergencies/codes/MOH visits/Accreditation survey visits13. Ensures subordinates have structure and predefined parameters with clear and achievable goals and or targets.14. Carry out periodical assessment of subordinates utilizing pre-approved Farabi processes.15. Works with the Chief of Hospitality to set out tangible and realistic KPI s for the Units as a continual process.16. Represents Al-Farabi in a positive and professional manner in the community.Desired Candidate ProfileProfile:*Bachelor's degree in business administration, Management, or a related field.5 7 years of experienceFluent in English and ArabicEducation:Bachelor of Business Administration(Management)Gender:nmNationality:Any Nationality
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