Job details
This is a unique role. Product management experience is a must-have. And you need to prefer working with customers 100% of the time rather than defining requirements and guiding development work. Our customers will depend on your expert support. Aha! is the world's #1 product development software. We help over 1 million product builders bring their strategy to life. Our suite of tools includes Aha! Roadmaps , Aha! Ideas , Aha! Whiteboards , Aha! Knowledge , and Aha! Develop . Product teams rely on our expertise, guided templates, and training programs via Aha! Academy to be their best. We are proud to be a very different type of high-growth SaaS company. The business is self-funded, profitable, and 100% remote. We are recognized as one of the best fully remote companies to work for, champion the Bootstrap Movement , and have given over $1M to people in need through Aha! Cares . Learn more at . Our team Our Customer Success team is an all-remote group spread across multiple time zones so we can work closely with customers when they need us.
- We serve: We work with the world's best known and most innovative companies and they trust us to guide them to build products that their customers love.
- We are experts: Our Customer Success team is comprised of product development experts who have experience delivering meaningful value to customers.
- We act with urgency: We respond to customers' requests as quickly as we can. Because when we do, we have the best chance of creating the most value for customers and ourselves.
- We exchange value: We do not have any salespeople and we focus on what is best for the customer.
- We collaborate: We have no tolerance for drama. We celebrate clear communication, effort, and teamwork. We use Slack for internal team communication and Zoom for team and customer video calls. (Email? Rarely.)
- We guide product: We bring our customers' requirements to our product team and define our own efficient processes and systems.
- We enjoy: We like what we do and we want you to love your job too. Learn more about The Responsive Method , our company values , and the generous benefits we offer.
- Six+ years' experience defining, managing, or launching new functionality at a growing software or technology company
- Influenced or defined the detailed go-to-market process used to achieve product and business goals
- Learned complex software applications and workflow methodologies
- Written clear instructions to answer questions and explain best practices
- Independently resolved hard challenges
- Guiding the world's largest and most sophisticated organizations as they improve how they innovate and build software
- Delivering responsive customer service using our proven frameworks
- Guiding customers from initial demo to active subscription, through procurement, legal, and security processes
- Learning and sharing best practices for setting strategy, capturing ideas, prioritizing work, and creating visual roadmaps
- Helping customers integrate Aha! software with their existing tools (e.g. development systems)
- Sharing customer feedback internally
- Testing new product functionality as needed
- Mentoring newer team members as they lead demos, share best practices, and help customers with integrations
- The base salary range for this role in the US is between $100, 000 and $170, 000.
- Cash-based compensation also includes profit sharing, and we contribute a percentage of your total pay each month toward your retirement.
- Medical, dental, and vision plans (for many teammates, we cover 100% of the premiums)
- Up to 200 hours of paid time off a year to spend however you want
- 30 to 90 days of paid parental leave and five to 10 days of paid care and bereavement leave
- Up to $1, 000 annually for third-party education, along with paid time off to immerse yourself in learning
- Volunteer opportunities throughout the year
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'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p> This is a unique role. Product management experience is a must-have. And you need to prefer working with customers 100% of the time rather than defining requirements and guiding development work. Our customers will depend on your expert support. <p></p> Aha! is the world's #1 product development software. We help over 1 million product builders bring their strategy to life. Our suite of tools includes Aha! Roadmaps , Aha! Ideas , Aha! Whiteboards , Aha! Knowledge , and Aha! Develop . Product teams rely on our expertise, guided templates, and training programs via Aha! Academy to be their best. We are proud to be a very different type of high-growth SaaS company. The business is self-funded, profitable, and 100% remote. We are recognized as one of the best fully remote companies to work for, champion the Bootstrap Movement , and have given over $1M to people in need through Aha! Cares . Learn more at . <p></p><b> Our team </b><p></p> Our Customer Success team is an all-remote group spread across multiple time zones so we can work closely with customers when they need us. <ul><li> We serve: We work with the world's best known and most innovative companies and they trust us to guide them to build products that their customers love. </li><li> We are experts: Our Customer Success team is comprised of product development experts who have experience delivering meaningful value to customers. </li><li> We act with urgency: We respond to customers' requests as quickly as we can. Because when we do, we have the best chance of creating the most value for customers and ourselves. </li><li> We exchange value: We do not have any salespeople and we focus on what is best for the customer. </li><li> We collaborate: We have no tolerance for drama. We celebrate clear communication, effort, and teamwork. We use Slack for internal team communication and Zoom for team and customer video calls. (Email? Rarely.)</li><li> We guide product: We bring our customers' requirements to our product team and define our own efficient processes and systems. </li><li> We enjoy: We like what we do and we want you to love your job too. Learn more about The Responsive Method , our company values , and the generous benefits we offer. </li></ul><b> Our customers </b><p></p> We serve the world's most innovative companies. They are building revolutionary new experiences for their customers and move fast. They expect us to do the same and to help them develop best practices for product development. Our software is methodology agnostic, which means we need to be experts in the agile, scrum, kanban, Scaled Agile Framework, and hybrid approaches that our customers depend on. <p></p> Our collective experience gives us the skills to meet customers where they are, internalize how they work (because we have been there, done that), and confidently guide them to achieve their best. And because we are always curious, we love learning from customers throughout our journeys together. <p></p><b> Your Experience </b><p></p> You work hard and have a history of making a positive impact. Fast-paced and high-growth technology companies are where you thrive. You are happiest when you can work directly with customers alongside a team of fellow high achievers. You have recently worked in product management or a similar role that was directly responsible for building software. Working with customers (rather than defining requirements and guiding development work) is your preference, and showcasing advanced technology to sophisticated customers energizes you. You also have: <ul><li> Six+ years' experience defining, managing, or launching new functionality at a growing software or technology company </li><li> Influenced or defined the detailed go-to-market process used to achieve product and business goals </li><li> Learned complex software applications and workflow methodologies </li><li> Written clear instructions to answer questions and explain best practices </li><li> Independently resolved hard challenges </li></ul><b> Your work at Aha!</b><p></p><b> Responsibilities </b><p></p> If you want to be recognized as a product development expert, this role is for you. The Sr. Product Success Manager position is for product managers who prefer working with customers over developers. Our Product Success team provides consultative support for the world's best-known and most innovative companies. Your responsibilities will include: <ul><li> Guiding the world's largest and most sophisticated organizations as they improve how they innovate and build software </li><li> Delivering responsive customer service using our proven frameworks </li><li> Guiding customers from initial demo to active subscription, through procurement, legal, and security processes </li><li> Learning and sharing best practices for setting strategy, capturing ideas, prioritizing work, and creating visual roadmaps </li><li> Helping customers integrate Aha! software with their existing tools (e.g. development systems)</li><li> Sharing customer feedback internally </li><li> Testing new product functionality as needed </li><li> Mentoring newer team members as they lead demos, share best practices, and help customers with integrations </li></ul> If this sounds appealing, we would love to hear from you. 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Step into the realm of knowledge with our ECommerce: Marketing & SEO Training bundle. Embark on a journey towards enlightenment and pave the way for a fulfilling future.<br /> <br /> <strong>Delve into immersive CPD Accredited courses, each a simple</strong> <strong>course:</strong><br /> <br /> <strong>Course 1: </strong>Level 3 Ecommerce Management<br /> <strong>Course 2:</strong> Social Media Marketing Course -The Step by Step Guide<br /> <strong>Course 3:</strong> Facebook Marketing Strategy for Business<br /> <strong>Course 4: </strong>14 Authority Sites For Learning Amazon Affiliate Marketing<br /> <strong>Course 5:</strong> Digital Marketing - Growth Hacking Techniques - Online Course<br /> <strong>Course 6:</strong> SEO - Search Engine Optimisation<br /> <strong>Course 7:</strong> Digital Product Management<br /> <br /> Begin your journey through the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the ECommerce: Marketing & SEO Training bundle illuminate your path to wisdom.<br /> <br /> The ECommerce: Marketing & SEO Training bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across five carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace.<br /> <br /> In the framework of the ECommerce: Marketing & SEO Training package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the ECommerce: Marketing & SEO Training bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement!<br /> <br /> So, don’t wait further and join the ECommerce: Marketing & SEO Training community today and let your voyage of discovery begin!<br /> <br /> <strong>Learning Outcomes:</strong><br /> <br /> <strong>Upon completion of the ECommerce: Marketing & SEO Training Bundle, you will be able to:</strong> <ul> <li>Attain a holistic understanding in the designated areas of study with the ECommerce: Marketing & SEO Training bundle.</li> <li>Establish robust bases across each course nestled within the ECommerce: Marketing & SEO Training bundle.</li> <li>Decipher intricate concepts through the articulate content of the ECommerce: Marketing & SEO Training bundle.</li> <li>Amplify your prowess in interpreting, scrutinising, and implementing theories.</li> <li>Procure the capacity to engage with the course material intellectually and profoundly.</li> <li>Become proficient in the art of problem-solving across various disciplines.</li> </ul> <br /> <strong>Description</strong><br /> <br /> Venturing into the ECommerce: Marketing & SEO Training bundle is akin to delving into a world overflowing with profound theoretical wisdom. Each component of this unique collection is carefully designed to unravel the complexities of theories, principles, and frameworks. Learners are encouraged to explore, question, and absorb, fostering a deeper understanding and sharpening critical thinking skills. This bundle offers a personal and enlightening interaction with knowledge.<br /> <br /> The ECommerce: Marketing & SEO Training bundle stands out for its ability to cater to a wide array of learning styles and preferences, allowing individuals to progress at their own pace and chart their own course of discovery. Beyond education, it serves as a catalyst for personal growth, equipping learners with the tools to navigate life's challenges with confidence.<br /> <br /> Moreover, the ECommerce: Marketing & SEO Training bundle illuminates the path to a fulfilling career. The theoretical insights gained from this bundle provide a solid foundation for various career paths, spanning academia, research, consultancy, and programme management. Armed with a deep understanding, learners can make meaningful contributions to their chosen fields.<br /> <br /> Embark on the ECommerce: Marketing & SEO Training journey and let knowledge lead you towards a brighter tomorrow.<br /> <br /> <br /> <strong>What will make you stand out?</strong> <ul> <li>Courses accredited by the UK's top awarding bodies.</li> <li>Opportunity to order PDF & Hardcopy Certificate.</li> <li>Lifetime access to the whole collection of learning materials.</li> <li>Interactive Content.</li> <li>You can study and complete the course at your own pace.</li> <li>24/7 Student Support.</li> <li>Opportunity to learn from trained professionals.</li> <li>Affordable price.</li> </ul> <br /> <strong>Who is this course for?</strong> <ul> <li>Individuals keen on deepening their firm understanding in the respective fields.</li> <li>Students pursuing higher education looking for comprehensive theory modules.</li> <li>Professionals seeking to refresh or enhance their knowledge.</li> <li>Anyone with a thirst for knowledge and a passion for continuous learning.</li> </ul> <strong>Career path</strong><br /> <br /> Armed with the ECommerce: Marketing & SEO Training bundle, your professional journey can reach new heights. 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With a focus on understanding gold as an asset, trading basics, stock market dynamics, and gold mining stocks, this course equips learners with the knowledge and skills needed to confidently navigate the gold trading market. By the end of the course, you'll have a solid foundation in gold trading and investment strategies.<br /> <br /> <strong>Learning Outcomes</strong> <ul> <li>Gain a deep understanding of gold as a precious metal.</li> <li>Master the fundamentals of trading in financial markets.</li> <li>Explore the dynamics of the stock market.</li> <li>Learn the intricacies of gold trading, including market analysis and trading strategies.</li> <li>Understand the significance of gold mining stocks in the trading landscape.</li> <li>Identify key factors affecting gold prices.</li> <li>Analyse historical trends in gold trading.</li> <li>Develop effective risk management strategies for gold trading.</li> <li>Create a trading plan tailored to gold investments.</li> <li>Stay informed about global economic events and their impact on gold markets.</li> </ul> <br /> <strong>Who Is This Course For?</strong><br /> <br /> This course is suitable for beginners looking to enter the world of gold trading, as well as experienced traders seeking to expand their knowledge in the field. It is designed for those with an interest in precious metals and financial markets.<br /> <br /> <strong>Why Choose Us?</strong><br /> <ul> <li>Affordable, engaging & high-quality e-learning study materials.</li> <li>Tutorial videos/materials from the industry-leading experts.</li> <li>Study in a user-friendly, advanced online learning platform.</li> <li>Efficient exam systems for the assessment and instant result.</li> <li>The UK & internationally recognized accredited qualification.</li> <li>Access to course content on a mobile, tablet, or desktop from anywhere, anytime.</li> <li>The benefit of career advancement opportunities.</li> <li>24/7 student support via email.</li> </ul> <br /> <strong>Career Path</strong><br /> <br /> While this Gold Trading Guide course isn't directly tied to a specific career, it equips individuals with valuable mindfulness and self-love practices that can enhance their personal and professional lives. 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Product management experience is a must-have. And you need to prefer working with customers 100% of the time rather than defining requirements and guiding development work. Our customers will depend on your expert support. <p></p> Aha! is the world's #1 product development software. We help over 1 million product builders bring their strategy to life. Our suite of tools includes Aha! Roadmaps , Aha! Ideas , Aha! Whiteboards , Aha! Knowledge , and Aha! Develop . Product teams rely on our expertise, guided templates, and training programs via Aha! Academy to be their best. We are proud to be a very different type of high-growth SaaS company. The business is self-funded, profitable, and 100% remote. We are recognized as one of the best fully remote companies to work for, champion the Bootstrap Movement , and have given over $1M to people in need through Aha! Cares . Learn more at . <p></p><b> Our team </b><p></p> Our Customer Success team is an all-remote group spread across multiple time zones so we can work closely with customers when they need us. <ul><li> We serve: We work with the world's best known and most innovative companies and they trust us to guide them to build products that their customers love. </li><li> We are experts: Our Customer Success team is comprised of product development experts who have experience delivering meaningful value to customers. </li><li> We act with urgency: We respond to customers' requests as quickly as we can. Because when we do, we have the best chance of creating the most value for customers and ourselves. </li><li> We exchange value: We do not have any salespeople and we focus on what is best for the customer. </li><li> We collaborate: We have no tolerance for drama. We celebrate clear communication, effort, and teamwork. We use Slack for internal team communication and Zoom for team and customer video calls. (Email? Rarely.)</li><li> We guide product: We bring our customers' requirements to our product team and define our own efficient processes and systems. </li><li> We enjoy: We like what we do and we want you to love your job too. Learn more about The Responsive Method , our company values , and the generous benefits we offer. </li></ul><b> Our customers </b><p></p> We serve the world's most innovative companies. They are building revolutionary new experiences for their customers and move fast. They expect us to do the same and to help them develop best practices for product development. Our software is methodology agnostic, which means we need to be experts in the agile, scrum, kanban, Scaled Agile Framework, and hybrid approaches that our customers depend on. <p></p> Our collective experience gives us the skills to meet customers where they are, internalize how they work (because we have been there, done that), and confidently guide them to achieve their best. And because we are always curious, we love learning from customers throughout our journeys together. <p></p><b> Your Experience </b><p></p> You work hard and have a history of making a positive impact. Fast-paced and high-growth technology companies are where you thrive. You are happiest when you can work directly with customers alongside a team of fellow high achievers. You have recently worked in product management or a similar role that was directly responsible for building software. Working with customers (rather than defining requirements and guiding development work) is your preference, and showcasing advanced technology to sophisticated customers energizes you. You also have: <ul><li> Six+ years' experience defining, managing, or launching new functionality at a growing software or technology company </li><li> Influenced or defined the detailed go-to-market process used to achieve product and business goals </li><li> Learned complex software applications and workflow methodologies </li><li> Written clear instructions to answer questions and explain best practices </li><li> Independently resolved hard challenges </li></ul><b> Your work at Aha!</b><p></p><b> Responsibilities </b><p></p> If you want to be recognized as a product development expert, this role is for you. The Sr. Product Success Manager position is for product managers who prefer working with customers over developers. Our Product Success team provides consultative support for the world's best-known and most innovative companies. Your responsibilities will include: <ul><li> Guiding the world's largest and most sophisticated organizations as they improve how they innovate and build software </li><li> Delivering responsive customer service using our proven frameworks </li><li> Guiding customers from initial demo to active subscription, through procurement, legal, and security processes </li><li> Learning and sharing best practices for setting strategy, capturing ideas, prioritizing work, and creating visual roadmaps </li><li> Helping customers integrate Aha! software with their existing tools (e.g. development systems)</li><li> Sharing customer feedback internally </li><li> Testing new product functionality as needed </li><li> Mentoring newer team members as they lead demos, share best practices, and help customers with integrations </li></ul> If this sounds appealing, we would love to hear from you. (We are always hiring for this position and a real human reviews every application.)<p></p><b> Grow with us </b><p></p> Everyone deserves to reach their fullest potential. We know that when we do work that matters with people we care about in a high-growth environment, we feel engaged and alive. It is why we joined Aha! and how we achieve our very best . <p></p> We offer all the benefits you would expect and more, including profit sharing. The specific benefits listed below are reflective of what we offer U.S.-based hires. We also do our best to extend identical benefits to international teammates. <ul><li> The base salary range for this role in the US is between $100, 000 and $170, 000. </li><li> Cash-based compensation also includes profit sharing, and we contribute a percentage of your total pay each month toward your retirement. </li><li> Medical, dental, and vision plans (for many teammates, we cover 100% of the premiums)</li><li> Up to 200 hours of paid time off a year to spend however you want </li><li>30 to 90 days of paid parental leave and five to 10 days of paid care and bereavement leave </li><li> Up to $1, 000 annually for third-party education, along with paid time off to immerse yourself in learning </li><li> Volunteer opportunities throughout the year </li></ul> Base salary and total compensation are dependent upon many factors, including skills, experience, and relevant past roles.', 'course_qualifications' => null, 'global_location_id' => '275', 'gender' => '0', 'baseSalary' => null, 'salary_duration' => 'Monthly', 'job_type' => 'Full time', 'salaryFrom' => null, 'salaryTo' => null, 'currency_id' => null, 'hide_salary' => '0', 'benefits' => null, 'salary_type_id' => null, 'travel_type_id' => null, 'travel_id' => null, 'education_id' => null, 'education_background' => null, 'language_id' => null, 'position_level_id' => null, 'position_type' => null, 'number_of_staffs_mange' => null, 'experiance' => null, 'sales_experience' => null, 'sales_focus' => null, 'sales_cycle_id' => null, 'reporting_to' => null, 'otherAssignments' => null, 'otherConsiderations' => null, 'ideal_candidate' => null, 'company_info' => null, 'company_id' => '81979', 'company_name' => 'Aha!', 'external_apply_url' => 'https://za.jooble.org/external/-7604174256347804754?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_za&extra_ars_request_id=5d7ca3636ed10b9fb0518280716c8419', 'external_short_url' => '7604174256347804754', 'apply_url' => null, 'contributed' => '0', 'created' => '2024-05-30 19:41:29', 'published' => '2024-05-30 19:41:29', 'closed_time' => null, 'updated' => '2024-05-30 19:41:29', 'hideCompany' => null, 'hide_contact_info' => '0', 'application_count' => '0', 'closed' => '0', 'draft' => '0', 'rejected' => '0', 'deleted' => '0', 'moderated' => '1', 'boosted' => '0', 'rejectnote' => null, 'job_extended' => '0', 'purchased' => '0', 'seeder_id' => '113', 'source_id' => 'jooble', 'course_keywords' => null, 'shortlist_magic_applied' => '0', 'shortlist_magic_keywords' => null, 'living_in' => '0', 'age_limit' => null, 'is_managerial' => '0', 'application_email' => null, 'quality_score' => null, 'reopened' => '0', 'quality_type' => 'White', 'promoted' => '0' ), 'Recruiter' => array( 'first_name' => 'Jooble Jobs', 'last_name' => null, 'recruiter_type' => 'company' ), 'GlobalLocation' => array( 'id' => '275', 'display_name' => 'Online', 'name_ar' => null, 'country_id' => '250', 'Country' => array( 'name' => 'Online', 'id' => '250', 'slug' => 'online', 'code' => 'ON' ) ), 'Company' => array( 'id' => '81979', 'name' => 'Aha!', 'website' => null, 'verified' => '0', 'photo' => '5c46117c-7c28-4906-9c20-288f0a00004d_Aha.png', 'details' => '<p>We are one of the fastest growing companies in the U.S. and the world's #1 product roadmap software. 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![Aha! Aha!](https://cdn.laimoon.com/profileimages/thumbnail/5c46117c-7c28-4906-9c20-288f0a00004d_Aha.png)
Hiring company
Aha!
We are one of the fastest growing companies in the U.S. and the world's #1 product roadmap software. More than 200,000 product and company leaders trust Aha! to set brilliant strategy and create visual product roadmaps. It started in 2013 with a simple idea
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