Senior Business Strategy Manager (Staff Management and Staff Development)

Senior Business Strategy Manager (Staff Management and Staff Development)

Senior Business Strategy Manager (Staff Management and Staff Development)

• Formulate and implement the staff management and staff development plans including performance measurement, staff management, training, etc. to enhance overall personnel management and sales productivity in accordance with the Bank's business and channel strategy.
• Oversee the frontline performance management and mechanism in relation to the Bank’s and local regulatory requirement. Conduct regularly review for enhancement so as to meet the market practice and overall business objectives.
• Work closely with HR department to provide full spectrum of HR functions, including but not limited to manpower planning, talent acquisition and deployment, training management, succession planning, rewards and performance management, employee relations and staff retention.
• Establish employee relations and communication channel, effectively manage employee feedback, and handle employee complaints and special cases in a timely manner.
• Facilitate the staff development, monitor the implementation and progress of various measures, recommend for enhancement and implement appropriate solution.
• Perform data collection, statistics compilation and analysis on frontline staff data such as headcount, budget and attrition rate. Provide insights and solutions on the staff performance management and staff development.
• Prepare reports and presentations summarizing key findings and recommendations for management review.
• Collaborate with key stakeholders to promote and implement the overall performance management and staff development strategies for frontline staff.

• University degree or above in any disciplines with at least 5 years working experience in banking or financial industry.
• Proven experience in frontline performance management, project management and people management. Candidate with less experience will be considered as Business Strategy Manager.
• Excellent communication, influencing and presentation capability.
• Strong analytical, problem solving and decision-making skills, with great sense of ownership and responsibility to the assigned tasks.
• Proficiency in spoken and written English and Chinese. Mandarin would be an advantage.
• Excellent in using Excel to process data (including Formula setting, VLOOKUP, Pivot Table/Marco), familiar with MS Word and PowerPoint as well as Chinese input, etc.