Call Center Agent - Sales/Services , South Africa
Job details
Job Description Role Purpose• To provide communications solutions to customers by promoting and matching products & services to customer needs.• To actively grow client markets, thereby generating revenue and improving customer satisfaction.Experience RequiredEssential• 6 months sales/customer service experience as a call center agentCompetencies & Skills RequiredEssential• Customer Care• Numeracy• Products• Telephone Etiquette• Stress Tolerance• Multi-tasking• Processing Speed• Comprehension• Selling Techniques• Interpersonal• Communicating• Listening Skills• Computer Applications• Problem Solving• Time Management• Reading & Writing• Information LocatingQualificationsQualifications and Accreditations• Matric or equivalentAdditional Information
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