Business Training and Development, Senior Analyst

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And as part of our marketing, distribution & partnership team, you'll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. So if you believe in inspiring a better future, read on. About the Role Contribute to the training operations by providing logistics support, preparing various types of reports, maintaining learning management system and training centre and involving in resources planning in order to assist trainers to deliver high quality training. To facilitate usage of learning management platform and to provide support to streamline the operations workflow via automation and system enhancement. Roles and Responsibilities: Provision of full spectrum of Training Operations Supports (70%)

• Coordinate and manage the learning management system to provide one-stop service for effective learning
• Prepare memorandums, schedules and training course materials
• Ensure all equipment and training facilities in training venues are used effectively and in good condition
• Involve in sourcing and liaising with vendors for the procurement of venues, offices supplies and/or training materials
• Compile training and management reports
• Collect data and information for resources planning and budget management
• Handle enquiries from various channels
• Make recommendations to improve the effectiveness and efficiency of operations procedures and policies
• Provide general operations support as assigned by supervisor

Operations Digitalization Engagement (20%)

• Provide concrete suggestions and actions for workflow automation and system enhancement
• Provide new ideas for continuous upgrade of all equipment and training facilities to cope with company initiatives on digitalization

Projects Support (10%)

• Provide support in inter or intra departmental projects

Minimum Job Requirements:

• University or College Graduate with 3-year relevant experience
• Proficient in computer skills with experience in MS Word, Excel & PowerPoint
• Proficient in eLearning development tools, e.g. iSpring, Adobe Illustrator
• Good command of written and spoken English, Cantonese and Putonghua
• Able to meet deadline and work overtime & over weekends/Public Holidays
• Be a teamwork player, possession of strong sense of responsibility and able to work independently and under pressure
• Good interpersonal and communication skills
• Mature with strong commitment

Others

• Perform other responsibilities and duties periodically assigned by immediate manager in order to meet business requirements
• You are required to obtain relevant licence if your job involves in regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.