3rd Shift Dispatcher

*Position Title: *3rd Shift Dispatcher *Position Reports to: *Off-Shift Supervisor *Position Schedule:* 4 day work week: Thursday - Sunday, 9:30 pm - 7:30 am *Position Summary: *Under general supervision, processes messages & phone calls from drivers; sends load and customer information to drivers; ensures drivers are aware of their current plan and pre-plans for the future; sets up rescues for priority loads as needed; communicates need-to-know information to day-shift; strives to maintain and improve driver retention efforts at all times. Essential Functions: * Dispatches drivers; processes inbound messages from drivers and answers questions via the In-Cab Messaging System and phone calls. Sends load plans, customer information, route suggestions, local directions and fuel solutions in a timely manner so drivers are always well informed and can trip plan properly. * Ensures ETA’s and PTA’s are updated and accurate. * Notifies day-shift if a pre-plan/ load plan will no longer work for a driver. * Plans drivers and sets up rescues as needed. * Trains with other related departments as necessary according to company needs; participates in company-wide training to improve self-learning and works to maintain mutual respect and professionalism with co-workers and management to sustain a positive team environment. * Performs other related duties as assigned. *Necessary Qualifications: *Must be capable of working alone during the shift. Experience with transportation, computer systems, satellite systems and Innovative software all beneficial. Problem solving and good communications skills are a must. *Physical Qualifications: *Ability to lift up to 20 lbs. Long periods of sitting and use of telephone and satellite systems required. Job Duties: * Maintain contact with drivers throughout their shifts and address any routing issues they might have * Monitor road conditions, construction zones, and accidents in order to revise routes as needed * Update customers on the status of their deliveries including any delays that occur * Answer calls from delivery drivers and relay any emergencies they have to the appropriate channels * Other duties as requested Pay Frequency: * Bi weekly or Twice monthly Work Remotely * No Job Type: Full-time Pay: From $46,000.00 per year Benefits: * 401(k)* 401(k) matching * Dental insurance * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Vision insurance Schedule: * 10 hour shift * Night shift Education: * High school or equivalent (Required) Experience: * dispatching: 1 year (Preferred) Shift availability: * Overnight Shift (Required)* Night Shift (Required) Work Location: In person