Overhead Crane Field Supervisor - Charlotte , NC
Job details
YOU DESERVE A JOB YOU LOVE! Volt is immediately hiring for an Overhead Crane Field Supervisor in Charlotte, NC to work with the world's largest lifting business. Are you skilled electrically and mechanically? Are you able to work at extreme heights? Our client has an opportunity in the Charlotte area that we are looking to help them fill with mechanically inclined individuals with prior supervisory experience. Their technicians work in a safety-first type of environment and don't mind heights or working on mechanical parts. As an Overhead Crane Field Supervisor , you will supervise field operatives reinforcing safety and quality control, conducting spot audits and assist in the customer consultation process in remote locations without a local Service Manager or Branch Operations Manager. This is a DIRECT HIRE opportunity. Principal Responsibilities:
- Conduct Observation Based Safety Checks.
- Perform vehicle safety and satellite shop inspections, where facilities exist.
- Ensure PACE driving habits are being used by all drivers.
- Participate in safety related investigations.
- Work closely with the Inside Sales team by forwarding sales leads, collect needed information for repair quotes, including verifying accurate and complete information from field operatives.
- Conduct and document weekly Toolbox Talks
- Provide technical support, mentorship, and direction to Field Operatives
- Serve as Project Manager on larger projects.
- Assist in training and evaluation of Field Operatives.
- Receive and screen calls from all Field Operatives and Inspectors. Relay any information needed to Planners.
- Resolve complex technical problems.
- Coordinate schedule with Planners.
- Stage, organize and verify equipment and parts for jobs, where needed.
- Complete customer visits within the territory to collect information needed for projects, quotes for jobs & service requests.
- Perform field work including but not limited to; repairs, inspections, on-call work, troubleshooting, project management, installations, and warranty work.
- Assist Service Manager, as needed with customers or people needs.
- Responsible for SP08 & SP09 onsite job management. Monitor and report any potential warranty request to the TOM prior to performing work
- Supervisory experience in a field support setting
- Minimum one (1) year experience involving electrical troubleshooting and mechanical repair
- Some electronic experience preferred but not necessary
- Experience with cranes is a benefit
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