Field Service Engineer

Wondering what’s within Beckman CoulterDiagnostics? Take a closerlook. At firstglance, you’ll see that for more than 80 years we’ve been dedicatedto advancing and optimizing the laboratory to move science andhealthcare forward. Join a team where you can be heard, besupported, and always be yourself. We’re building a culture thatcelebrates backgrounds, experiences, and perspectives of all ourassociates. Look again and you’ll see we are invested in you,providing the opportunity to build a meaningful career, becreative, and try new things with the support you need to besuccessful. Beckman CoulterDiagnostics is proud to work alongside a community of six fellowDiagnostics Companies at Danaher. Together, we’re working at thepace of change to improve patient lives with diagnostic tools thataddress the world’s biggest healthchallenges. The Advanced Field Service Engineer for BeckmanCoulter Diagnostics is responsible for Installation,maintenance and repair of diagnostic systems, immunochemistry,clinical chemistry and automation systems. This positionis part of the Field Service Team and will be remote in the Halle(Saale), Leipzig or Jen area. At Beckman Coulter, our vision is torelentlessly reimagine healthcare, one diagnosis at atime. You will be a part ofthe Field Service Team and report to the Regional Service Managerresponsible for Customer Support. If you thrive in a supportingrole and want to work to build a world-class Customer Serviceorganization—readon. In this role, youwill have the opportunityto:

•  Installation,maintenance and repair of diagnostic systems, immunochemistry,clinical chemistry and automationsystems
• Compliance with the relevantregulations such as MPG, MedGV and VDE as well as the BeckmanCoulter quality regulations
• Brief instructionof users in the laboratory and answering technical questions fromour customers
• Organization and optimization ofthe personal spare parts inventory
• Timelycompletion of all administrative tasks such as recording customerservice reports using ServiceMax

Theessential requirements of the jobinclude:  

• You havecompleted training as a technician and/ or comparable training inthe natural science / technical fieldexperience.
• Strong technical knowledge(mechanics/electronics)
• You bring very goodcommunication skills as well as sound PC and German/Englishknowledge as further prerequisites for this challengingtask.
• Willingness to travel, valid drivinglicense classB

Itwould be a plus if you also possess previous experiencein:

• Experience in atechnical service organization ideally in the health carebusiness
• Applicable knowledge of regulationsand standards concerningIVDs

At BeckmanCoulter Diagnostics we believe in designing a better, moresustainable workforce. We recognize the benefits of flexible,remote working arrangements for eligible roles and are committed toproviding enriching careers, no matter the work arrangement. Thisposition is eligible for a remote work arrangement in which you canwork remotely from your home. Additional information about thisremote work arrangement will be provided by your interview team.Explore the flexibility and challenge that working for BeckmanCoulter Diagnostics canprovide. Wondering what’s within BeckmanCoulter Diagnostics? Take a closerlook. At firstglance, you’ll see that for more than 80 years we’ve been dedicatedto advancing and optimizing the laboratory to move science andhealthcare forward. Join a team where you can be heard, besupported, and always be yourself. We’re building a culture thatcelebrates backgrounds, experiences, and perspectives of all ourassociates. Look again and you’ll see we are invested in you,providing the opportunity to build a meaningful career, becreative, and try new things with the support you need to besuccessful. Beckman CoulterDiagnostics is proud to work alongside a community of six fellowDiagnostics Companies at Danaher. Together, we’re working at thepace of change to improve patient lives with diagnostic tools thataddress the world’s biggest healthchallenges. Der Advanced Field Service Engineer für BeckmanCoulter Diagnostics ist verantwortlich für die Installation, Wartung und Reparatur von diagnostischen Systemen,Immunchemie, klinischer Chemie undAutomatisierungssystemen. Diese Position ist Teil desAußendienstteams und wird in der Region Halle (Saale), Leipzigorder Jena angesiedelt sein. Unsere Vision bei Beckman Coulter istes, das Gesundheitswesen von Diagnose zu Diagnose neu zugestalten. Sie sind Teil desAußendienstteams und berichten an den Regional Service Manager, derfür den Kundensupport zuständig ist. Wenn Sie sich in einerunterstützenden Rolle wohlfühlen und am Aufbau einer erstklassigenKundendienstorganisation mitarbeiten möchten, lesen Sieweiter. In dieserFunktion haben Sie die Möglichkeit, folgende Aufgaben zuübernehmen:

• Installation,Wartung und Reparatur von Diagnosesystemen, Immunchemie, klinischerChemie undAutomatisierungssystemen
• Einhaltung dereinschlägigen Vorschriften wie MPG, MedGV und VDE sowie der BeckmanCoulterQualitätsvorschriften
• Kurzeinweisung derAnwender im Labor und Beantwortung technischer Fragen unsererKunden
• Enge Zusammenarbeit mit denKollegen aus den Bereichen Vertrieb, Applikation, Service-Hotlineund Service-Disposition
• Organisation undOptimierung des persönlichenErsatzteillagers
• Zeitnahe Erledigung alleradministrativen Aufgaben wie z.B. die Erfassung vonKundendienstberichten mit ServiceMax

Zuden wesentlichen Anforderungen der Stellegehören: 

• Sie habeneine abgeschlossene Ausbildung als Techniker und/ oder einevergleichbare Ausbildung im naturwissenschaftlich-technischenBereich 3-5 Jahre Erfahrung.
• Ausgeprägtetechnische Kenntnisse (Mechanik/Elektronik)
• Siebringen ein hohes Maß an Selbständigkeit mit und sind es gewohnt,eigenverantwortlich zu handeln.
• Sehr gutekommunikative Fähigkeiten sowie fundierte PC- undDeutsch/Englisch-Kenntnisse bringen Sie als weitere Voraussetzungenfür diese anspruchsvolle Aufgabemit.
• Reisebereitschaft, gültigerFührerschein KlasseB

Es wärevon Vorteil, wenn Sie auch über frühere Erfahrungen in diesemBereich verfügen:

• Erfahrungin einem technischen Dienstleistungsunternehmen, idealerweise imGesundheitswesen
• Einschlägige Kenntnisse derVorschriften und Normen zuIVDs.

At BeckmanCoulter Diagnostics we believe in designing a better, moresustainable workforce. We recognize the benefits of flexible,remote working arrangements for eligible roles and are committed toproviding enriching careers, no matter the work arrangement. Thisposition is eligible for a remote work arrangement in which you canwork remotely from your home. Additional information about thisremote work arrangement will be provided by your interview team.Explore the flexibility and challenge that working for BeckmanCoulter Diagnostics canprovide. At Danaher we bringtogether science, technology and operational capabilities toaccelerate the real-life impact of tomorrow’s science andtechnology. We partner with customers across the globe to help themsolve their most complex challenges, architecting solutions thatbring the power of science to life. Our global teams are pioneeringwhat’s next across Life Sciences, Diagnostics, Biotechnology andbeyond. For more information, visit AtDanaher, we value diversity and the existence of similarities anddifferences, both visible and not, found in our workforce,workplace and throughout the markets we serve. Our associates,customers and shareholders contribute unique and differentperspectives as a result of these diverseattributes.