AR Collections & Cash Specialist - Remote
Job details
TeamHealth is named among the "150 Top Places to Work in Healthcare" by Becker's Hospital Review and has been ranked three years running as "The World's Most Admired Companies" by Fortune Magazine and one of America's 100 Most Trustworthy Companies by Forbes Magazine in past years. TeamHealth is an established healthcare organization that is physician-led and patient-focused. We continue to grow across the U.S., from our Clinicians to our Corporate Employees, and we want you to join us. JOB DESCRIPTION: The AR Collections & Cash Specialist position is responsible for collections and cash applications within the Non-CBO Contract Revenue Department remotely in the Eastern Time Zone . ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assist with monitoring the aging of accounts receivable and contact customers to secure payments on outstanding balances. Identify problem accounts and escalate as appropriate.
- Help with resolving customer issues to minimize payment disputes and AR adjustments.
- Resolve discrepancies between invoices and appropriate accounting supporting records.
- Research client-related inquiries and issues as needed. Provide backup or credit facilities due to billing issues.
- Collaborate with various business units to ensure the accuracy of the A/R aging and work with the Regions on collection efforts; make recommendations as needed.
- Ensure all cash received is applied to the appropriate customer account promptly and accurately.
- Research unapplied or unidentified payments in a timely.
- Maintain accurate and complete up-to-date client contact information.
- Reconcile all month-end activities for Cash Application.
- Other duties as assigned.
- 1-3 years of business-to-business collections and cash application-related experience.
- Communicates clearly and concisely, both verbally and in writing.
- Demonstrates proficiency in Microsoft Office with high proficiency in Excel, including Pivot Tables and VLookups.
- Experience with Lawson software, specifically the Lawson (AR), (BR), and (AC) modules, is a plus.
- Strong attention to detail, analytical, and research skills.
- Establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
- Excellent time management skills to complete multiple tasks and meet stringent deadlines
- Self-motivated and able to work independently of immediate and direct supervision.
- None
- Job performed in a well-lighted, modern office setting.
- Occasional standing/bending.
- Occasional lifting/carrying (10 pounds or less).
- Prolonged sitting and prolonged work on a computer/PC.
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