Customer Operations Manager
Job details
Company Description Kody is an exciting and fast-growing Fintech, revolutionising the landscape of brick-and-mortar businesses by offering seamless payment solutions. Specialising in the hospitality industry, Kody is committed to expanding its technology to various sectors in the future. Working in close collaboration with our clientele from inception. Backed by significant investments from renowned tech entities and major hospitality chains, Kody's visionary leadership seeks individuals with ambition and initiative to embark on this extraordinary journey. As we scale our business and introduce new products to the market, we invite passionate individuals to join our team. Job Description As a pivotal member of our team, you will play a crucial role in Kody's growth by delivering exceptional onboarding experiences to our esteemed clientele. Your primary responsibility will be to ensure seamless integration and utilisation of our payment solutions by our customers, fostering quick and effective engagement. We seek individuals who thrive in client-facing roles, demonstrate adaptability and resourcefulness, and possess a strong interest and/or background in the hospitality and payment industries. Given the nature of the role, regular travel will be required, with all expenses covered by the company. However, when not engaging with customers in person, this role will transition to a fully remote position, with occasional team gatherings. Key Responsibilities
Desired Qualifications
Benefits Competitive base salary + OTE Remote-first and flexible working. Annual £1,000 learning and development allowance on training related to your role £200 to spend on furniture to make your workplace comfy. Your laptop will of course be covered by Kody separately Every year you'll get 25 days of holiday leave plus an extra day of leave for life events like your birthday or getting married Enhanced parental leave once you reach a certain length of service
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