Employee Relations Manager

Full time at Marshall Motor Group in Online
Posted on May 8, 2024
Job details

Employee Relations Manager Location: Head Office - Milton Keynes Hours: 40 hours per week, working Monday to Friday Salary: Basic salary of up to £60,000, depending on experience Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a purchase discount scheme Who we are Marshall Motor Group is one of the UK’s largest car dealer groups representing 23 of the world’s most popular and celebrated car, van, truck and motorbike manufacturers with 142 dealerships situated across 34 UK counties. We are as passionate about our people as we are our customers. As part of the Constellation Automotive Group which includes webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want. The Role Our Group HR function are seeking an Employee Relations Manager to join the team and support multiple Marshall business areas, coach, lead, motivate and develop our People Relation Specialist that provide high quality, specialist support to leaders and colleagues - ensuring this epitomises the Marshall culture, meets all compliance requirements and enables the achievement of business objectives. This role reports to our People Relations Leader and will be a hybrid working pattern with two days per week based from our Head Office in Milton Keynes. Due to the nature of our business, you may be required to work across our other business entities. What will I do?
To provide specialist advice and solutions on all people relations matters to a range of managers and people across the business – ensuring this support epitomises the Marshall culture, values, meets compliance requirements and delivers business objective.
Assist in driving communication and sharing of best practices across the people team to facilitate continuous improvement
To coach Senior Leaders throughout to improve their capability to independently manage their people and change situations better
Efficient and timely completion of all administration relating to people relations cases and organisation change situations, including managing all relevant correspondence for each case and the maintenance of up to date people files.
Drive continuous improvement in the effective provision of people relations support through suggesting improvements in ways of working, policies, processes and the education and upskilling of managers and people
Partner business leaders and People teams to create and sustain positive employee relations programs and best practices
Support and coach senior leaders through performance management and other employee relations situations and provide guidance
Work closely with People Business Partners to establish and maintain ongoing strong relationships
To deliver training to senior leaders on various employee relations topics
To continually assess the People Relations data and proactively make changes to existing/introducing new policies, processes, tools and training as required to meet these
To support on the people policies and procedures ensuring they are end user friendly and to drive the focus on ensuring all business leaders and people are proactively educated and trained on them as required
To support the effective management of all tribunals claims and settlement agreements utilising our legal support team
Provide subject matter expertise related to employment legislation
Strengthen the capabilities of people managers by providing coaching and enablement on performance management, probation management, wellbeing and sickness absence and other key ER areas of focus
Act as a change-agent as the business continues to grow with a goal of providing a world class customer and employee experience.
What do I need?
Experience in building, coaching, and developing teams
Strong, all round people relations experience covering conduct and capability (e.g. disciplinary, grievance, absence, family related leave, flexible working, performance, settlement agreements, tribunal claims) and all organisational change (i.e. redundancy and TUPE).
Strong listening and communication skills both verbally and in writing
Strong relationship building and good coaching skills
Experience of working in a fast paced commercial environment.
Good experience in building and sustaining effective relationships remotely at all levels
Proven knowledge of employment legislation and its application into people policies and processes
Good awareness and understanding of people wellbeing and initiatives to support this
Team player with good interpersonal skills and customer focused
Assertive, resilient and comfortable working alone.
Proven organisational, time management and efficient administration skills
Strong service ethic and customer focus
Ability to prioritise work effectively and manage multiple priorities
CIPD qualified or equivalent qualification preferable
Experience of working in people relations roles in a variety of sectors and organisations
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
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		'name' => 'India',
		'country_id' => '99',
		'country_code' => 'in',
		'slug' => 'india',
		'global_location_id' => '100',
		'rel_gloc_ids' => '100,465,466,467,468,469,470,471,472,473,474,475,476,477,478,479,480,481,976,994,1263,1264',
		'currency' => 'INR',
		'currency_name' => 'Indian Rupee',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Kolkata',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'south-africa' => array(
		'name' => 'South Africa',
		'country_id' => '236',
		'country_code' => 'za',
		'slug' => 'south-africa',
		'global_location_id' => '197',
		'rel_gloc_ids' => '197,498,499,500,501,502,503,504',
		'currency' => 'ZAR',
		'currency_name' => 'South African Rand',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Johannesburg',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'egypt' => array(
		'name' => 'Egypt',
		'country_id' => '61',
		'country_code' => 'eg',
		'slug' => 'egypt',
		'global_location_id' => '64',
		'rel_gloc_ids' => '64,955,957,1102,1103,1104,1105,1106,1107,1108,1109,1110,1111,1112,1113,1114,1115',
		'currency' => 'EGP',
		'currency_name' => 'Egyptian pound',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Cairo',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
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	'singapore' => array(
		'name' => 'Singapore',
		'country_id' => '188',
		'country_code' => 'sg',
		'slug' => 'singapore',
		'global_location_id' => '192',
		'rel_gloc_ids' => '192,382,432,438,445,453',
		'currency' => 'SGD',
		'currency_name' => 'Singapore Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Singapore',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'qatar' => array(
		'name' => 'Qatar',
		'country_id' => '178',
		'country_code' => 'qa',
		'slug' => 'qatar',
		'global_location_id' => '176',
		'rel_gloc_ids' => '176,252',
		'currency' => 'QAR',
		'currency_name' => 'Qatar Rial',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Qatar',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'pakistan' => array(
		'name' => 'Pakistan',
		'country_id' => '169',
		'country_code' => 'pk',
		'slug' => 'pakistan',
		'global_location_id' => '164',
		'rel_gloc_ids' => '164,979,1052,1053,1054,1055,1056,1057,1058,1059,1060,1061,1062,1063,1064,1065,1066,1067,1068,1069,1070,1071',
		'currency' => 'PKR',
		'currency_name' => 'Pakistani rupee',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Karachi',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'kuwait' => array(
		'name' => 'Kuwait',
		'country_id' => '116',
		'country_code' => 'kw',
		'slug' => 'kuwait',
		'global_location_id' => '116',
		'rel_gloc_ids' => '116,276,277,278,279,280,281',
		'currency' => 'KWD',
		'currency_name' => 'Kuwait Dinar',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Kuwait',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'oman' => array(
		'name' => 'Oman',
		'country_id' => '163',
		'country_code' => 'om',
		'slug' => 'oman',
		'global_location_id' => '163',
		'rel_gloc_ids' => '163,282,283,284,285,286,287,288,289,290,291',
		'currency' => 'OMR',
		'currency_name' => 'Oman Rial',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Muscat',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'jordan' => array(
		'name' => 'Jordan',
		'country_id' => '106',
		'country_code' => 'jo',
		'slug' => 'jordan',
		'global_location_id' => '110',
		'rel_gloc_ids' => '110,958,959,1101,1247,1246,1245,1244,1243,1242,1241,1240,1239',
		'currency' => 'JOD',
		'currency_name' => 'Jordanian Dinar',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Amman',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'philippines' => array(
		'name' => 'Philippines',
		'country_id' => '168',
		'country_code' => 'ph',
		'slug' => 'philippines',
		'global_location_id' => '171',
		'rel_gloc_ids' => '171,482,483,484,485,486,487,488,489,490,491,492,493,494,495,496,497,1262',
		'currency' => 'PHP',
		'currency_name' => 'Philippine Peso',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Manila',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'bahrain' => array(
		'name' => 'Bahrain',
		'country_id' => '23',
		'country_code' => 'bh',
		'slug' => 'bahrain',
		'global_location_id' => '17',
		'rel_gloc_ids' => '17,292,293,294,295,314,297,298,299,300,301,302,303,304,1276,1277',
		'currency' => 'BHD',
		'currency_name' => 'Bahrain Dinar',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Bahrain',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'sri-lanka' => array(
		'name' => 'Sri Lanka',
		'country_id' => '123',
		'country_code' => 'lk',
		'slug' => 'sri-lanka',
		'global_location_id' => '200',
		'rel_gloc_ids' => '200,1047,1048,1049,1084,1085,1086',
		'currency' => 'LKR',
		'currency_name' => 'Sri Lankan rupee',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Colombo',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'united-kingdom' => array(
		'name' => 'United Kingdom',
		'country_id' => '74',
		'country_code' => 'gb',
		'slug' => 'united-kingdom',
		'global_location_id' => '226',
		'rel_gloc_ids' => '226,1035,1036,1037,1038,1039,1040,1041,1042,1043,1044,1045,1046,1050,1259,1260,1261,1267',
		'currency' => 'GBP',
		'currency_name' => 'British Pound',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/London',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'malaysia' => array(
		'name' => 'Malaysia',
		'country_id' => '149',
		'country_code' => 'my',
		'slug' => 'malaysia',
		'global_location_id' => '131',
		'rel_gloc_ids' => '131,131,980,1051',
		'currency' => 'MYR',
		'currency_name' => 'Ringgit',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Kuala_Lumpur',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'nepal' => array(
		'name' => 'Nepal',
		'country_id' => '159',
		'country_code' => 'np',
		'slug' => 'nepal',
		'global_location_id' => '151',
		'rel_gloc_ids' => '151,981,1096,1097,1098',
		'currency' => 'NPR',
		'currency_name' => 'Nepalese Rupee',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Kathmandu',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'nigeria' => array(
		'name' => 'Nigeria',
		'country_id' => '155',
		'country_code' => 'ng',
		'slug' => 'nigeria',
		'global_location_id' => '158',
		'rel_gloc_ids' => '158,995,996,997,1095',
		'currency' => 'NGN',
		'currency_name' => 'Nigerian Naira',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Lagos ',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'newzealand' => array(
		'name' => 'New Zealand',
		'country_id' => '162',
		'country_code' => 'nz',
		'slug' => 'newzealand',
		'global_location_id' => '155',
		'rel_gloc_ids' => '155,998,999,1080,1081,1082,1083',
		'currency' => 'NZD',
		'currency_name' => 'New Zealand Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Pacific/Auckland',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'brasil' => array(
		'name' => 'Brasil',
		'country_id' => '29',
		'country_code' => 'br',
		'slug' => 'brasil',
		'global_location_id' => '30',
		'rel_gloc_ids' => '30,1000,1001,1002,1003,1004,1005,1006,1007,1008,1009,1010,1011,1012,1013',
		'currency' => 'BRL',
		'currency_name' => 'Brazilian Real',
		'languages' => 'pt',
		'default_language' => 'pt',
		'country_time_zone' => 'America/Sao_Paulo',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'portugal' => array(
		'name' => 'Portugal',
		'country_id' => '175',
		'country_code' => 'pt',
		'slug' => 'portugal',
		'global_location_id' => '174',
		'rel_gloc_ids' => '174,1014,1015,1087,1088,1089,1090',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'pt',
		'default_language' => 'pt',
		'country_time_zone' => 'Europe/Lisbon',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'canada' => array(
		'name' => 'Canada',
		'country_id' => '36',
		'country_code' => 'ca',
		'slug' => 'canada',
		'global_location_id' => '38',
		'rel_gloc_ids' => '38,1019,1020,1021,1022,1023,1024,1025',
		'currency' => 'CAD',
		'currency_name' => 'Canadian Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Canada/Saskatchewan',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'united-states' => array(
		'name' => 'United States',
		'country_id' => '221',
		'country_code' => 'us',
		'slug' => 'united-states',
		'global_location_id' => '227',
		'rel_gloc_ids' => '227,1314,1315,1316,1317,1318,1319,1320,1321,1322,1323,1324,1325,1326',
		'currency' => 'USD',
		'currency_name' => 'US Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'America/New_York',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'angola' => array(
		'name' => 'Angola',
		'country_id' => '9',
		'country_code' => 'ao',
		'slug' => 'angola',
		'global_location_id' => '6',
		'rel_gloc_ids' => '6,1016,1091,1092,1093,1094',
		'currency' => 'AOA',
		'currency_name' => 'Angolan Kwanza',
		'languages' => 'pt',
		'default_language' => 'pt',
		'country_time_zone' => 'Africa/Luanda',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'australia' => array(
		'name' => 'Australia',
		'country_id' => '14',
		'country_code' => 'au',
		'slug' => 'australia',
		'global_location_id' => '13',
		'rel_gloc_ids' => '13,1026,1027,1028,1029,1030',
		'currency' => 'AUD',
		'currency_name' => 'Australian Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Australia/Melbourne',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'kenya' => array(
		'name' => 'Kenya',
		'country_id' => '108',
		'country_code' => 'ke',
		'slug' => 'kenya',
		'global_location_id' => '112',
		'rel_gloc_ids' => '112,1031,1032,1075,1076,1077,1078,1079',
		'currency' => 'KES',
		'currency_name' => 'Kenyan Shilling',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Nairobi',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'ghana' => array(
		'name' => 'Ghana',
		'country_id' => '78',
		'country_code' => 'gh',
		'slug' => 'ghana',
		'global_location_id' => '83',
		'rel_gloc_ids' => '83,1033,1034,1072,1073,1074',
		'currency' => 'GHS',
		'currency_name' => 'Ghanaian Cedi',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Accra',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'ireland' => array(
		'name' => 'Ireland',
		'country_id' => '98',
		'country_code' => 'ie',
		'slug' => 'ireland',
		'global_location_id' => '104',
		'rel_gloc_ids' => '104,104,387,388,389,390,391,392,393,394,395,396,397,398,399,400,401,402,403,404,405,406,407,408,409,410,411,412,413,414,415,416',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Dublin',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'vietnam' => array(
		'name' => 'Vietnam',
		'country_id' => '229',
		'country_code' => 'vn',
		'slug' => 'vietnam',
		'global_location_id' => '234',
		'rel_gloc_ids' => '234,1170,1171',
		'currency' => 'VND',
		'currency_name' => 'Vietnamese Dong',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Ho_Chi_Minh',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'cyprus' => array(
		'name' => 'Cyprus',
		'country_id' => '51',
		'country_code' => 'cy',
		'slug' => 'cyprus',
		'global_location_id' => '55',
		'rel_gloc_ids' => '55,1230,1231,1232,1233',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Nicosia',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'malta' => array(
		'name' => 'Malta',
		'country_id' => '144',
		'country_code' => 'mt',
		'slug' => 'malta',
		'global_location_id' => '134',
		'rel_gloc_ids' => '134,1255,1254,1253,1252,1251,1250,1249,1248',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Malta',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'maldives' => array(
		'name' => 'Maldives',
		'country_id' => '146',
		'country_code' => 'mv',
		'slug' => 'maldives',
		'global_location_id' => '132',
		'rel_gloc_ids' => '132,1172',
		'currency' => 'MVR',
		'currency_name' => 'Maldivian rufiyaa',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Indian/Maldives',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'turkey' => array(
		'name' => 'Turkey',
		'country_id' => '213',
		'country_code' => 'tr',
		'slug' => 'turkey',
		'global_location_id' => '219',
		'rel_gloc_ids' => '219,1173,1174,1175,1176',
		'currency' => 'TRY',
		'currency_name' => 'Turkish lira',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Istanbul',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'thailand' => array(
		'name' => 'Thailand',
		'country_id' => '206',
		'country_code' => 'th',
		'slug' => 'thailand',
		'global_location_id' => '213',
		'rel_gloc_ids' => '213,1177',
		'currency' => 'THB',
		'currency_name' => 'Baht',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Bangkok',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'hong-kong' => array(
		'name' => 'Hong Kong',
		'country_id' => '91',
		'country_code' => 'hk',
		'slug' => 'hong-kong',
		'global_location_id' => '97',
		'rel_gloc_ids' => '97',
		'currency' => 'HKD',
		'currency_name' => 'Hong Kong dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Hong_Kong',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'germany' => array(
		'name' => 'Germany',
		'country_id' => '53',
		'country_code' => 'de',
		'slug' => 'germany',
		'global_location_id' => '82',
		'rel_gloc_ids' => '82,1178,1179,1180,1181,1182,1183,1184,1185,1186,1187',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Berlin',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'netherlands' => array(
		'name' => 'Netherlands',
		'country_id' => '157',
		'country_code' => 'nl',
		'slug' => 'netherlands',
		'global_location_id' => '152',
		'rel_gloc_ids' => '152,1188,1189,1190,1191,1192,1193',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Amsterdam',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'japan' => array(
		'name' => 'Japan',
		'country_id' => '107',
		'country_code' => 'jp',
		'slug' => 'japan',
		'global_location_id' => '108',
		'rel_gloc_ids' => '108,1327,1328,1329,1330,1331,1332,1333,1334,1335,1336,1337',
		'currency' => 'YEN',
		'currency_name' => 'Japanese yen',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Search Results
Web results

Asia/Tokyo',
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			'title' => 'HR & Recruitment Level 3 Diploma',
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			'summary' => 'Interviewing sounds easy enough: you arrange for a conversation between you and potential candidates, and then select the best person for a particular position. You need knowledge to separate the great from the good, and the skills and tools to hire successful candidates.<br />
If a company spends considerable money recruiting, interviewing, and perhaps even relocating employees, it makes good sense to go one step further and make the new employees feel like they made a good decision to come to this company.<br />
To have a successful business you have to deal with some human resource issues and you need to know the necessity of On-boarding program too.<br />
This HR &amp; Recruitment Level 3 Diploma is the full package where you can develop you skills.<br />
<br />
<strong>COURSE CURRICULUM</strong><br />
<br />
<strong>Module -1</strong>

<ul>
	<li>Defining Human Resources</li>
	<li>Performing a Skills Inventory</li>
	<li>Forecasting Techniques</li>
	<li>Job Analysis</li>
	<li>Identifying Job Competencies</li>
	<li>Position Profiles and Job Descriptions</li>
	<li>Do You Really Need to Hire?</li>
	<li>Finding Candidates</li>
	<li>Advertising Guidelines</li>
	<li>Screening Resumes</li>
	<li>Preparing for the Interview</li>
	<li>Conducting the Interview</li>
	<li>After the Interview</li>
	<li>Employee Orientation and Onboarding</li>
	<li>Follow the Leader</li>
	<li>Planning Training</li>
	<li>Working With External Providers</li>
	<li>Performance Reviews</li>
	<li>Attendance Management</li>
	<li>Managing a Diverse Workforce</li>
	<li>Privacy Issues</li>
	<li>Compensation and Benefits</li>
	<li>Managing Disciplinary Issues</li>
	<li>Terminating Employees</li>
	<li>Exit Interviews</li>
</ul>
<strong>Module -2</strong>

<ul>
	<li>History of the Interviewing Process</li>
	<li>The Recruitment and Selection Process</li>
	<li>Factors in the Hiring Process</li>
	<li>Cost Analysis</li>
	<li>Job Analysis and Position Profiles</li>
	<li>Determining the Skills You Need</li>
	<li>Finding Candidates</li>
	<li>Advertising Guidelines</li>
	<li>Screening Resumes</li>
	<li>Performance Assessments</li>
	<li>Problems Recruiters Face</li>
	<li>Interviewing Barriers</li>
	<li>Non-Verbal Communication</li>
	<li>Types of Questions</li>
	<li>Case Study</li>
	<li>Traditional vs. Behavioral Interviews</li>
	<li>Other Types of Questions</li>
	<li>The Critical Incident Technique</li>
	<li>Listening for Answers</li>
	<li>Difficult Applicants</li>
	<li>Interview Preparation and Format</li>
	<li>Other Interview Techniques</li>
	<li>Scoring Responses</li>
	<li>Checking References</li>
	<li>Human Rights</li>
</ul>
<strong>Module -3</strong>

<ul>
	<li>&nbsp;Building Employee Commitment and Engagement</li>
	<li>&nbsp;Perception</li>
	<li>&nbsp;Fast-Track Orientation</li>
	<li>&nbsp;Designing a Successful Orientation Program</li>
	<li>&nbsp;The Commitment Curve</li>
	<li>&nbsp;Nine Orientation Habits of World-Class Employers</li>
	<li>&nbsp;Obtaining Buy-In</li>
	<li>&nbsp;Employee Training</li>
	<li>&nbsp;Adult Learning</li>
	<li>&nbsp;Creating Employee Manuals</li>
</ul>
<strong>Module -4</strong>

<ul>
	<li>Defining Onboarding</li>
	<li>Creating the Onboarding Steering Team</li>
	<li>Gathering Supporting Information</li>
	<li>Developing the Framework</li>
	<li>Creating an Onboarding Plan</li>
	<li>Branding the Program</li>
	<li>Understanding Employee Engagement</li>
	<li>Fun and Games</li>
</ul>
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			'description' => '<strong>About us</strong><br />
<br />
John Academy is best known for offering awarding body accredited online courses that are available for anyone who wishes to acquire a certification and take their professional life to the next level. As an online&nbsp;course provider, we are aware of the fact that there are a lot of people out there who consider themselves to be very curious learners but the courses that they are interested in are not available at their convenient&nbsp;time and place. So, we have decided to give them a unique&nbsp;opportunity for them to learn and obtain necessary skills in a very convenient way at any time from anywhere.<br />
<br />
<strong>Who We Are</strong><br />
We are an online course provider who wants to make sure that the students would be able to learn everything there is a need for them to learn regarding the course that they have enrolled in on our site. So, we see to it that they would be provided with the highest possible standard of online learning. That way, students would be able to use it in the real world &ndash; the employment world and at their&nbsp;desired field of interests.',
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			'slug' => 'twenty-six-hours-part-time-hr-recruitment-level-3-diploma-john-academy',
			'external_link' => 'https://www.johnacademy.co.uk/course/hr-recruitment-level-3-diploma/',
			'summary' => 'Interviewing sounds easy enough: you arrange for a conversation between you and potential candidates, and then select the best person for a particular position. You need knowledge to separate the great from the good, and the skills and tools to hire successful candidates.<br />
If a company spends considerable money recruiting, interviewing, and perhaps even relocating employees, it makes good sense to go one step further and make the new employees feel like they made a good decision to come to this company.<br />
To have a successful business you have to deal with some human resource issues and you need to know the necessity of On-boarding program too.<br />
This HR &amp; Recruitment Level 3 Diploma is the full package where you can develop you skills.<br />
<br />
<strong>COURSE CURRICULUM</strong><br />
<br />
<strong>Module -1</strong>

<ul>
	<li>Defining Human Resources</li>
	<li>Performing a Skills Inventory</li>
	<li>Forecasting Techniques</li>
	<li>Job Analysis</li>
	<li>Identifying Job Competencies</li>
	<li>Position Profiles and Job Descriptions</li>
	<li>Do You Really Need to Hire?</li>
	<li>Finding Candidates</li>
	<li>Advertising Guidelines</li>
	<li>Screening Resumes</li>
	<li>Preparing for the Interview</li>
	<li>Conducting the Interview</li>
	<li>After the Interview</li>
	<li>Employee Orientation and Onboarding</li>
	<li>Follow the Leader</li>
	<li>Planning Training</li>
	<li>Working With External Providers</li>
	<li>Performance Reviews</li>
	<li>Attendance Management</li>
	<li>Managing a Diverse Workforce</li>
	<li>Privacy Issues</li>
	<li>Compensation and Benefits</li>
	<li>Managing Disciplinary Issues</li>
	<li>Terminating Employees</li>
	<li>Exit Interviews</li>
</ul>
<strong>Module -2</strong>

<ul>
	<li>History of the Interviewing Process</li>
	<li>The Recruitment and Selection Process</li>
	<li>Factors in the Hiring Process</li>
	<li>Cost Analysis</li>
	<li>Job Analysis and Position Profiles</li>
	<li>Determining the Skills You Need</li>
	<li>Finding Candidates</li>
	<li>Advertising Guidelines</li>
	<li>Screening Resumes</li>
	<li>Performance Assessments</li>
	<li>Problems Recruiters Face</li>
	<li>Interviewing Barriers</li>
	<li>Non-Verbal Communication</li>
	<li>Types of Questions</li>
	<li>Case Study</li>
	<li>Traditional vs. Behavioral Interviews</li>
	<li>Other Types of Questions</li>
	<li>The Critical Incident Technique</li>
	<li>Listening for Answers</li>
	<li>Difficult Applicants</li>
	<li>Interview Preparation and Format</li>
	<li>Other Interview Techniques</li>
	<li>Scoring Responses</li>
	<li>Checking References</li>
	<li>Human Rights</li>
</ul>
<strong>Module -3</strong>

<ul>
	<li>&nbsp;Building Employee Commitment and Engagement</li>
	<li>&nbsp;Perception</li>
	<li>&nbsp;Fast-Track Orientation</li>
	<li>&nbsp;Designing a Successful Orientation Program</li>
	<li>&nbsp;The Commitment Curve</li>
	<li>&nbsp;Nine Orientation Habits of World-Class Employers</li>
	<li>&nbsp;Obtaining Buy-In</li>
	<li>&nbsp;Employee Training</li>
	<li>&nbsp;Adult Learning</li>
	<li>&nbsp;Creating Employee Manuals</li>
</ul>
<strong>Module -4</strong>

<ul>
	<li>Defining Onboarding</li>
	<li>Creating the Onboarding Steering Team</li>
	<li>Gathering Supporting Information</li>
	<li>Developing the Framework</li>
	<li>Creating an Onboarding Plan</li>
	<li>Branding the Program</li>
	<li>Understanding Employee Engagement</li>
	<li>Fun and Games</li>
</ul>
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			'summary' => '<p>Master the essential&nbsp;skills and fundamental knowledge of the recruitment process with the Recruitment Consultant Diploma Level 3 course.</p><p>The recruitment process&nbsp;is one of the essential and vital parts of any business as the decision of recruitment&nbsp;affects&nbsp;the growth of your business. Recruitment allows you to choose the right applicant for your company who will contribute to the success or failure of the organization. Therefore the recruitment process is important for both the recruitment consultant and the applicant. The course guides you to master the skills for the fast-moving recruitment industry.</p><p>The course starts by&nbsp;examining&nbsp;the recruitment&nbsp;industry, which&nbsp;will be followed by the discussion on unemployment problems,&nbsp;the standard recruitment process, the recruitment cycle, and the key performance indicators. After that, you will learn how to manage and attract the candidates along with the process of candidate selection, filter, and careening. Then the course focuses on client interviews and the process of attracting clients. Next, you will understand client strategy. Finally, the course teaches you how to deal with others.</p><p>After completing the course, you will gain a strong understanding of the whole recruitment process and know how to manage and convince the clients. Shortly, the course covers all the essential concepts and skills needed for a recruitment consultant.</p>
<p><strong>Course Curriculum:&nbsp;</strong></p>

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	<li>Recruitment - Interview Process</li></ul><p><strong>Method of Assessment:</strong></p><p><ul><li>Upon conclusion of the course, there's an online multiple-choice quiz assessment, which will determine whether you have passed the course. The test is marked immediately and results are published instantly (60% pass mark).</li></ul></p><p><strong>Certification:</strong></p><p><ul><li>Certificates can be obtained at an additional cost of &pound;9.99 for PDF, &pound;16.99 for Printed Hardcopy format, and &pound;24.99 for Both PDF and Hardcopy Certificates.</li></ul></p>',
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		'external_job_description' => '<p><strong> Employee Relations Manager </strong><p><strong> Location: Head Office - Milton Keynes </strong></p><p><strong> Hours: 40 hours per week, working Monday to Friday </strong></p><p><strong> Salary: Basic salary of up to £60,000, depending on experience </strong></p><p><strong> Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a purchase discount scheme </strong></p><p></p><p></p><p><strong> Who we are </strong></p><p></p><p> Marshall Motor Group is one of the UK’s largest car dealer groups representing 23 of the world’s most popular and celebrated car, van, truck and motorbike manufacturers with 142 dealerships situated across 34 UK counties. </p><p></p><p> We are as passionate about our people as we are our customers. As part of the Constellation Automotive Group which includes webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want. </p><p></p><p><strong> The Role </strong></p><p></p><p></p><p> Our Group HR function are seeking an Employee Relations Manager to join the team and support multiple Marshall business areas, coach, lead, motivate and develop our People Relation Specialist that provide high quality, specialist support to leaders and colleagues - ensuring this epitomises the Marshall culture, meets all compliance requirements and enables the achievement of business objectives. </p><p> This role reports to our People Relations Leader and will be a hybrid working pattern with two days per week based from our Head Office in Milton Keynes. Due to the nature of our business, you may be required to work across our other business entities. </p><p></p><p></p><p><strong> What will I do?</strong></p><p></p><ul><li> To provide specialist advice and solutions on all people relations matters to a range of managers and people across the business – ensuring this support epitomises the Marshall culture, values, meets compliance requirements and delivers business objective. </li><li> Assist in driving communication and sharing of best practices across the people team to facilitate continuous improvement </li><li> To coach Senior Leaders throughout to improve their capability to independently manage their people and change situations better </li><li> Efficient and timely completion of all administration relating to people relations cases and organisation change situations, including managing all relevant correspondence for each case and the maintenance of up to date people files. </li><li> Drive continuous improvement in the effective provision of people relations support through suggesting improvements in ways of working, policies, processes and the education and upskilling of managers and people </li><li> Partner business leaders and People teams to create and sustain positive employee relations programs and best practices </li><li> Support and coach senior leaders through performance management and other employee relations situations and provide guidance </li><li> Work closely with People Business Partners to establish and maintain ongoing strong relationships </li><li> To deliver training to senior leaders on various employee relations topics </li><li> To continually assess the People Relations data and proactively make changes to existing/introducing new policies, processes, tools and training as required to meet these </li><li> To support on the people policies and procedures ensuring they are end user friendly and to drive the focus on ensuring all business leaders and people are proactively educated and trained on them as required </li><li> To support the effective management of all tribunals claims and settlement agreements utilising our legal support team </li><li> Provide subject matter expertise related to employment legislation </li><li> Strengthen the capabilities of people managers by providing coaching and enablement on performance management, probation management, wellbeing and sickness absence and other key ER areas of focus </li><li> Act as a change-agent as the business continues to grow with a goal of providing a world class customer and employee experience. </li></ul><p></p><p></p><p><strong> What do I need?</strong></p><p></p><ul><li> Experience in building, coaching, and developing teams </li><li> Strong, all round people relations experience covering conduct and capability (e.g. disciplinary, grievance, absence, family related leave, flexible working, performance, settlement agreements, tribunal claims) and all organisational change (i.e. redundancy and TUPE). </li><li> Strong listening and communication skills both verbally and in writing </li><li> Strong relationship building and good coaching skills </li><li> Experience of working in a fast paced commercial environment. </li><li> Good experience in building and sustaining effective relationships remotely at all levels </li><li> Proven knowledge of employment legislation and its application into people policies and processes </li><li> Good awareness and understanding of people wellbeing and initiatives to support this </li><li> Team player with good interpersonal skills and customer focused </li><li> Assertive, resilient and comfortable working alone. </li><li> Proven organisational, time management and efficient administration skills </li><li> Strong service ethic and customer focus </li><li> Ability to prioritise work effectively and manage multiple priorities </li><li> CIPD qualified or equivalent qualification preferable </li><li> Experience of working in people relations roles in a variety of sectors and organisations </li></ul><p></p><p></p><p><em> Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability. </em></p>',
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