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Home United Kingdom Rental Customer Advisor

Rental Customer Advisor

Full time at Arnold Clark in United Kingdom
Posted on May 8, 2024

Job details

Salary: £11.75 per hour plus benefits Read all the information about this opportunity carefully, then use the application button below to send your CV and application. Type of work: Temp Location: York About the role We’re looking for temporary summer cover for organised and enthusiastic Rental Customer Advisors to join our York Car & Van Rental branch. Hours 45 hours per week including alternative weekends. About the role As part of a busy Arnold Clark Car & Van Rental team, you’ll work with management and other staff members to deliver the excellent service levels our customers expect from us. The ideal candidate for this varied role will be flexible, organised and committed to always providing a high standard of customer service. Day-to-day duties Delivering a consistently excellent level of customer care, both face-to-face and on the telephone. Using your brilliant communication and organisational skills to ensure your branch’s task list is actioned. Handling customer complaints and queries. Monitoring and controlling expenditure. Running daily reports and ensuring they’re acted on. Helping to promote the branch and keeping customer experience core to your focus. Occasionally covering at other branches when needed. Essential skills A full UK driving licence Strong administrative skills Demonstrable ability to work effectively as part of a team Good communication skills The flexibility to work shifts on a rota basis, seven days per week, and cover other branches Nice to have (but not essential) Previous experience of working in the rental industry To find out more about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. LinkedIn Facebook X Benefits Every Arnold Clark employee is entitled to a wide range of benefits, including: Discount on new and used vehicles Contributory pension scheme Private medical insurance Life assurance

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