Learning Development Officer

About the CILT(UK) The Chartered Institute of Logistics and Transport (CILT) is the Chartered body for professionals involved in the movement of goods and people and their associated supply chains. We bring together the five distinct communities of Logistics & Freight Movement, People Mobility, Planning in Transport, Operations and Supply Chain Management and Sustainability & the Global Community and provide specialist activities and multi-sector engagement through their associated forums and policy groups. First established in 1919, The Chartered Institute of Logistics and Transport in the UK is a registered charity and part of the CILT international family with over 33,000 members in countries across the world. Job Purpose Sitting within the CILT(UK) Learning Centre Team, you will be responsible for managing cohorts of learners through CILT(UK) professional development courses from enrolment through to assessment for qualification, providing feedback and support for the duration of their learning journey. Salary circa £25K p/a plus employee benefits and free onsite car parking. This role is full time and hybrid with 2 days per week at our Corby office and remote 3 days per week. Responsibilities

• Maintain accurate learner records
• Create learner and cohort progress reports
• Contribute to the production of accurate and timely month end financial report
• Manage the cohorts through the courses and qualifications
• Maintain the Learning Centre areas on the CILT(UK) website
• Maintain the learner materials on the Nimble platform
• Liaise with the Learning Centre Manager on the creation of cohort timetables
• Provide information about relevant courses and qualifications to prospective learners
• Improve and innovate processes to ensure an effective and high quality learning experience
• Gather, analyse and report on learner feedback
• Any other duties as may reasonably be requested by the Learning Centre Manager

• High level of accuracy when reporting and using data and information
• Experience of supporting and guiding learners in an educational or training setting
• Excellent organisational skills with the ability to work on own initiative, together with the desire and ability to improve processes and procedures
• Excellent written and spoken communication skills with a good understanding of the impact of excellent customer service
• Ability to prioritise own workload and meet required deadlines
• Proficient in Microsoft Word, Excel and PowerPoint

• Experience of working within a membership organisation
• Understanding of Regulated Qualifications, including Assessment and Levels
• Understanding of the importance of professional development