Technical Support Engineer (m/w/d)
Full time
at Vector informatik gmbh
in
Online
Posted on May 8, 2024
Job details
Unser Toolsupport ist mehr als ein herkömmlicher Support und stellt mit insgesamt 10 global verteilten Supportteams seit jeher eine sehr hohe Kundenzufriedenheit sicher. Als Teil des Teams berätst du unsere Kunden auch bei tiefergehenden Fragen im Applikationsumfeld unserer Vector Produkte.
Dein Profil - Studium der Fachrichtung Informatik, Elektronik, Elektrotechnik oder vergleichbare Qualifikation
- Gute Kenntnisse der Windows-Betriebssysteme und der PC Technik
- Idealerweise Erfahrung in der Softwareentwicklung (C++, Python oder vergleichbares)
- Grundkenntnisse in der Fahrzeugdiagnose (UDS, ODX) sind wünschenswert
- Ausgeprägte Kundenorientierung
- Gute Deutsch- und Englischkenntnisse
Deine Aufgaben
- Unterstützung und Beratung unserer in- und ausländischen Kunden bei der Anwendung der Vector Produkte (CANoe, CANalyzer, CANdelaStudio, VN-Hardware etc.) per Telefon, E-Mail und Remote Access
- Selbstständige Analyse und Lösung von anspruchsvollen Supportanfragen in vielfältigen und abwechslungsreichen Anwendungsgebieten (Fahrzeugdiagnose, Automotive Ethernet, DoIP)
- Eigenständige Entwicklung von Beispielanwendungen mit Vector Software für Kunden
- Enge Zusammenarbeit mit den Entwickler:innen bei der Lösung von Anfragen
- Kontinuierlicher Aufbau und Erwerb von Wissen in neuen, topaktuellen Themengebieten der Automobil-Elektronik, unterstützt durch interne Trainings und Workshops
Dein Vector
Warum Vector einer der besten Arbeitgeber Deutschlands ist? Weil wir einiges dafür tun, damit sich Arbeit nicht wie Arbeit anfühlt. Dazu zählen zum einen individuell auf dich zugeschnittene Weiterbildungen, flexible Arbeitszeitmodelle inkl. vertrauensvoller Regelung zum mobilen Arbeiten (bis zu 66 % der Zeit). Zum anderen unterstützen wir dich mit Kinderkrippe, firmeneigenem Fitnessstudio, Parkplatz mit kostenloser E-Tankstelle oder vergünstigtem Deutschland-Ticket und noch vielem mehr. Darüber hinaus trägt unser hervorragendes Betriebsrestaurant dazu bei, dein Wohlfühl-Level hoch zu halten. Kontakt
Job Code: CSP-3613 Michaela Blum : +49 711 80670-4058 Haben wir dein Interesse geweckt? Dann bewirb dich am besten gleich online.
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Vector informatik gmbh
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Car Detailing Course LineAED 89
AED 955Duration: Upto 4 Hours -
Handyperson Level 3 Advanced Diploma Course LineAED 89Duration: Upto 4 Hours
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https://de.jooble.org/external/3680392562810764650?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_de&extra_ars_request_id=f4d1531ed72023778937b925a5110685