Senior Assistant, Customer Information Maintenance (Bank Confirmation)
Job details
About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent, but alike in the capacity for growth. Our task is to shape a culture that creates a sense of pride in achieving something beyond just a job, and an environment where you can be your true and authentic self, like at home. Responsible areas include direct support to Bank Confirmation Sections and cross section support to all sections of the Department such as Account Investigation and Document Retrieval. Main Responsibilities:
- Perform account information enquiry and prepare reports for Bank Confirmation Service
- Prepare voucher, advice and G/L for banking transaction, fee collection and account settlement
- Ensure all responsible cases can be completed within deadline
- Occasionally rotate to Account Investigation team to support the enquiry from government bodies include but not limit to Hong Kong Police Force, ICAC and Inland Revenue Department
- Perform administrative duties, review and update departmental operations manual/terminal guideline as assigned by supervisor
- Involves in projects and participation in UAT where required
- Secondary education or above
- Minimum 1 year experience in banking operations
- Knowledge in bank operations and customer requirements are preferred
- PC literacy is an advantage
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