Assistant Financial Services Manager / General Banking Officer
Job details
About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent, but alike in the capacity for growth. Our task is to shape a culture that creates a sense of pride in achieving something beyond just a job, and an environment where you can be your true and authentic self, like at home. Job Purpose: To provide proactive service to walk-in customers and conduct selling and cross-selling of banking products to satisfy customers' needs Main Responsibilities:
- Meet and exceed sales target assigned
- Responsible for full range of general banking products such as CASA, Cleaning Lending, Mortgage, Insurance and Credit Card.
- Actively acquire new customers through proactive sales effort
- Work to understand customers' banking needs for selling and cross-selling products
- Make sales referrals to branch colleagues or other departments as appropriate
- Participate in localized or off-site promotional activities
- Work with product specialists where appropriate to provide services to customers
- Conduct operational procedures in a compliant manner by following the Bank's policy and procedures
- University degree with 1-2 years or secondary education with 3-4 years experience in branch frontline customer service
- IIQE paper 1, 2 & 3
- Good command of written and spoken English and Chinese
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