Corporate Digital & Fintech Manager - Business and Digital Development
Full time
at The Bank of East Asia
in
Hong Kong
Posted on May 8, 2024
Job details
Corporate Digital & Fintech Manager - Business and Digital Development (Job ID 3908) Responsibilities
- Be a team member of Business and Digital Development Department
- Identify opportunities for improvement in efficiency, customer service and control
- Collect and analyse users / customers’ feedbacks and opinions on digital and Fintech platforms
- Perform qualitative and/or quantitative analysis on the effectiveness of the initiatives and make recommendation to management
- Explore and evaluate new ideas and features to drive the experience and usage of digital and Fintech platforms and propose service enhancement in line with market best practices
- Manage and monitor the execution progress of new digital and Fintech initiatives and enhancements
- Liaise with different parties, including business units, IT Department, vendors, external parties or internal operation in both agile model and various stages of System Development Life Cycle
- University graduate in related disciplines or other relevant qualifications
- Minimum 5 years’ experience in banking sector with at least 3 years’ experience as supervisory role
- Good understanding in banking products and services
- Sound knowledge in digital and corporate banking processes, operations, procedures, rules and compliance requirements
- Sound background in digital banking, covering various products including payment and cash management, foreign exchange, investment, etc.
- Good interpersonal, communication and presentation skills, able to communicate and share with colleagues and stakeholders
- Good command of both spoken and written English and Chinese
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