Head of Compliance UK
Job details
My client is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. They were founded by insurtech veterans with deep experience in SaaS and digital claims and are venture-backed by Bain Capital and Altai Ventures. The Head of Compliance will play a critical role in ensuring the company's adherence to regulatory requirements, industry best practices, and ethical standards in the UK. They will be responsible for developing and implementing comprehensive compliance programs and initiatives to mitigate risks and safeguard our operations. They are looking for someone who can:
- Maintain robust claims and corporate compliance programs relevant to a UK TPA
- Maintain corporate insurance licenses; respond to regulatory inquiries and coordinate response efforts to audits
- Support continuing education credits and renewals
- Stay abreast of industry-wide compliance initiatives, regulations, and regulatory developments, and analyze their impact
- Draft, review, and update policies, procedures, and training materials
- Assist in conducting reviews of compliance policies and procedures to ensure their effectiveness and relevance
- Align and strengthen controls for UK Claims, implementing best practices to ensure consistency
- Monitor the existing UK Claims operational control structure and make necessary changes
- Handle UK complaints and maintain compliance with internal complaint procedures
- Act as the UK Data Protection officer and ensure best practice around data protection
- Proven experience in a senior compliance role within the insurance industry
- Strong knowledge of UK insurance claims regulations, compliance frameworks, and industry best practices
- Prior experience with the Consumer Duty Act
- Demonstrated ability to collaborate on and implement compliance programs and initiatives across multiple areas of compliance
- Strong drafting and policy-writing skills, with the ability to create clear, concise, and comprehensive policies, procedures, and training materials
- Professional certifications such as Certified Compliance and Ethics Professional (CCEP) or Certified Regulatory Compliance Manager (CRCM) are a plus
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