Office & Systems Manager

About us We build global teams for global enterprises though our own global recruitment team. Our multi lingual London office is based in a prestigious digital hub and the office manager would be based here to help with tasks group-wide, which includes c50 staff across 8 global locations. This role will support the main London office to include the executive team and also remote employees and the overseas offices and generally looking to keep the business running efficiently on a day to day basis. About the Role • Manage the day-to-day running and operation of the London office and providing support to the overseas offices and remote workers • IT set up of new laptops, desktops and mobile phone apps for all new starters with overall ownership for IT asset management log, dealing with the IT & telephone providers when necessary to manage issues and facilitate necessary upgrades. Ensuring everyone has the tools they need • Be the systems trainer to ensure all staff make full use of the systems that we provide, especially our Mercury and Linkedin Recruiter seats • Set up of new starters and carrying out company induction for new starters, facilitate the off boarding of employees and general maintenance of the staff files • Operating as the first point of contact for the business. Screening phone calls, enquiries, and requests, handling them when appropriate and routing them to the correct party as necessary • Organising and publicising staff corporate social events, supporting the social channels and sales incentives • Running company employee incentives, recording performance and sharing updates • Identify and making recommendations for process improvements where necessary • Getting involved and taking charge of new projects eg ISO certifications and overseas equivalents Your Story • Positive and “can do” attitude, and ambassador for the company objectives • To be highly organised and excellent at follow up • Communication, the ability to communicate with candidates and internal stakeholders in an articulate, credible, professional and persuasive manner • Resilience, natural ability to working in a tenacious manner, flexible to multi task and prioritise own time effectively to achieve results • Proven experience in working collaboratively with a sales team demonstrating the gravitas, required to engage and persuade • Strong numerical and analytical skills and excel expertise – able to identify issues and provide solutions in a proactive manner • Sense of priority and the ability to work on own initiative with minimal supervision • Demonstrate absolute accuracy and being smart at creating your own “double checking” systems, and spotting/correcting errors made by others • Being excellent at “follow up” and contributing to creating a culture of accountability and excellent What We Can Offer • Competitive Salary • Career Progression – Your own personal career plan, 1-2-1 and team coaching from our established leadership team and external coaches • Dozens of Benefits – Including team lunches, holiday on your birthday, early finish Fridays, 50% off gym, yoga classes, pension, health insurance, eye checks and free spectacles or contact lenses, dental check ups and hygienist sessions, amazon prime, 75% off spa days and loads more • Work with a Diverse Global Team – We’re 65% female, 70% international, 80% of us are from a diverse background and we span four generations • Fast-Paced Culture – With many offices throughout the world, we have a fun, friendly and inclusive working environment