IT Client Trainer
Full time
at Association of International Certified Professional Accountants
in
Online
Posted on May 8, 2024
Job details
About the Role: The IT Client Trainer will help ensure that our team members are well-equipped to use technology. This will create a smoother service for our stakeholders and technical teams. This is a remote friendly role reporting to the Senior Manager or IT Client Services You Will:
- Develop training materials, including manuals, presentations, and e-learning modules.
- Conduct formal classroom sessions and virtual training for staff.
- Prepare trainers to deliver content across the organisation, maintain accurate records of training sessions and attendance.
- Provide feedback on vendor service performance across the supply chain to ensure adherence to contractual obligations, following team member training
- Contribute to monthly performance service review meetings with partners.
- Lead monthly training reviews and create monthly IT Newsletters, ensuring training content is included
- Understand IT systems, and tools. Working with technical teams, address technical issues and providing training solutions.
- You Have:
- Minimum 5 years of IT Training experience
- Experience working with Microsoft products (O365, SharePoint) and collaborating with multiple IT teams, internally and externally
- Have worked in multinational environments that span the globe
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true, 'profileInfo' => array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '9118', 'contributedJobCount' => '24', 'courseCount' => null ), 'environment' => 'production', 'langUrlPrefix' => '', 'langUrl' => 'https://jobs.laimoon.com/', 'themeUrl' => 'https://jobs.laimoon.com/', 'siteUrl' => 'https://jobs.laimoon.com/', 'staticUrl' => 'https://cdn.laimoon.com/jobs/', 'langCode' => 'en', 'pageScripts' => array( (int) 0 => 'page_script' ), 'pageName' => 'externalview', 'courseUrl' => 'https://courses.laimoon.com/', 'onlineCourses' => array(), 'job' => array( 'Job' => array( 'id' => '43531597', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'IT Client Trainer', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p><b> About the Role: </b><p> The IT Client Trainer will help ensure that our team members are well-equipped to use technology. This will create a smoother service for our stakeholders and technical teams. </p><p> This is a remote friendly role reporting to the Senior Manager or IT Client Services </p><p></p><p><b> You Will: </b></p><ul><li> Develop training materials, including manuals, presentations, and e-learning modules. </li><li> Conduct formal classroom sessions and virtual training for staff. </li><li> Prepare trainers to deliver content across the organisation, maintain accurate records of training sessions and attendance. </li><li> Provide feedback on vendor service performance across the supply chain to ensure adherence to contractual obligations, following team member training </li><li> Contribute to monthly performance service review meetings with partners. </li><li> Lead monthly training reviews and create monthly IT Newsletters, ensuring training content is included </li><li> Understand IT systems, and tools. Working with technical teams, address technical issues and providing training solutions. </li><li><b> You Have: </b></li><li> Minimum 5 years of IT Training experience </li><li> Experience working with Microsoft products (O365, SharePoint) and collaborating with multiple IT teams, internally and externally </li><li> Have worked in multinational environments that span the globe </li></ul><p></p><p><b> How We Support You: </b></p><p> We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from. </p><p> We offer benefit options in and out of the workplace, including healthcare, pension plan, annual leave, parental leave, an employee assistance program. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognize that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle. </p><p> We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development </p><p></p><p><b> About Us: </b></p><p> At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. 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Association of International Certified Professional Accountants
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