Japanese Speaking Customer Service Representative
Full time
at CSC (Corporation Service Company)
in
Australia
Posted on May 8, 2024
Job details
Title: Client Service Partner Location: Melbourne Working Hours: Monday to Friday - 9am - 5.30pm Hybrid As a Customer Service Partner, you will be responsible for providing clients with business-to-business support, taking and fulfilling orders, as well as managing a portfolio of digital assets. Additionally, you will be working with the Product Manager with different duties. This role would suit someone who is internet savvy and seeking a career working with cutting-edge technology and global internet branding. Some of the things you will be doing: • Building and maintaining client relationships by providing excellent customer service to both internal and external clients • Providing service support for accounts (handling service issues, invoicing questions and research for individual client requests)• Managing a portfolio of domain names, trademarks and brand protection business to help protect and secure their global internet brands • Taking and fulfilling orders, partnering with our clients to become their trusted advisor • Identifying new revenue opportunities/enhancements to product offerings • Cooperatively work with Service Support teams to complete internal and external customer orders • Assisting Product Managers with brand launches, problem-solving, product development and troubleshooting • Understanding and communicating Industry changes and new product offerings to clients • Research and analysis of customer data • Conducting online demonstrations for clients and sales staff What technical skills, experience, and qualifications do you need?• Must be fluent in English and Japanese • Experience in a similar customer service-orientated role is advantageous • Outstanding written and verbal communication skills • Strong Microsoft Office skills including MS Excel, Word and Outlook • Ability to work independently as well as on a team • Exceptional organizational skills with the ability to prioritize work, unsupervised, under pressure in a busy environment • Previous experience in producing quality results with high attention to detail • Ability to be direct, open, and honest when dealing with customers and co-workers #LI-SM1#INDGB
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The Language Luminary: The Art of Teaching English Online bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.<br /> <br /> This <strong>Language Luminary: The Art of Teaching English</strong> Online course provides complete 360-degree training on Language Luminary: The Art of Teaching English Online. You’ll get not one, not two, not three, but twenty-five Language Luminary: The Art of Teaching English Online courses included in this course. 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Japanese Speaking Customer Service Representative at CSC (Corporation Service Company). Please apply or share https://jobs.laimoon.com/jobs/externalview/43531249' $emailText = 'Hiring now! Japanese Speaking Customer Service Representative at CSC (Corporation Service Company). 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Hiring company
CSC (Corporation Service Company)
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