Employee Relations Specialist

Full time at Marshall Motor Group in Online
Posted on May 8, 2024
Job details

Employee Relations Specialist Location: Head Office - Milton Keynes Hours: 40 hours per week, working Monday to Friday Salary: Basic salary of up to £37,000, depending on experience Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a purchase discount scheme Who we are Marshall Motor Group is one of the UK’s largest car dealer groups representing 23 of the world’s most popular and celebrated car, van, truck and motorbike manufacturers with 142 dealerships situated across 34 UK counties. We are as passionate about our people as we are our customers. As part of the Constellation Automotive Group which includes webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want. The Role Our Group HR function are seeking an Employee Relations Specialist to join the team and provide specialist employee relations support to managers and colleagues across the business ensuring this support epitomises the Marshall culture & values, meeting compliance requirements and supporting delivery of business objectives. To support employee relation matters, processes and practices and to support the ongoing upskilling of managers and people. This role reports to our Employee Relations Manager and will be a hybrid working pattern with two days per week based from our Head Office in Milton Keynes. Due to the nature of our business, you may be required to work across our other business entities. What will I do?
To provide specialist advice and solutions on all employee relations matters to a range of managers and people across the business – ensuring this support epitomises the Marshall culture & values, meets compliance requirements and delivers business objective.
To coach line managers throughout to improve their capability to independently manage their people and change situations for the better
Efficient and timely completion of all administration relating to employee relations cases and organisation change situations, including managing all relevant correspondence for each case and the maintenance of up to date people files and the case management system.
Drive continuous improvement in the effective provision of employee relations support through suggesting improvements in ways of working, policies, processes and the education and upskilling of managers and colleagues
To role model the Marshall Values and Behaviours at all times
Participate as project team member on designated business and people projects as required in all areas of the business
To cover any absences in the employee relations team ensuring a high level of service and reputation of the function is maintained
To provide any other adhoc support to other members of the HR Function as required
What do I need?
Strong, all round employee relations experience covering conduct and capability (e.g. disciplinary, grievance, absence, family related leave, flexible working, performance and all organisational change (i.e. redundancy and TUPE).
Proactive approach to employee relations
Team player with good interpersonal skills and customer focused
Strong listening and communication skills both verbally and in writing
Strong relationship building and good coaching skills
Experience of working in a fast paced commercial environment
Good experience in building and sustaining effective relationships remotely at all levels
Proven knowledge of employment legislation and its application into people policies and processes
Good awareness and understanding of people wellbeing and initiatives to support this
Assertive, resilient and comfortable working
Proven organisational, time management and efficient administration skills
Strong service ethic and customer focus with occasional ambiguity.
Ability to prioritise work effectively and manage multiple priorities
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
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		'country_time_zone' => 'Africa/Johannesburg',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'egypt' => array(
		'name' => 'Egypt',
		'country_id' => '61',
		'country_code' => 'eg',
		'slug' => 'egypt',
		'global_location_id' => '64',
		'rel_gloc_ids' => '64,955,957,1102,1103,1104,1105,1106,1107,1108,1109,1110,1111,1112,1113,1114,1115',
		'currency' => 'EGP',
		'currency_name' => 'Egyptian pound',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Cairo',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'singapore' => array(
		'name' => 'Singapore',
		'country_id' => '188',
		'country_code' => 'sg',
		'slug' => 'singapore',
		'global_location_id' => '192',
		'rel_gloc_ids' => '192,382,432,438,445,453',
		'currency' => 'SGD',
		'currency_name' => 'Singapore Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Singapore',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'qatar' => array(
		'name' => 'Qatar',
		'country_id' => '178',
		'country_code' => 'qa',
		'slug' => 'qatar',
		'global_location_id' => '176',
		'rel_gloc_ids' => '176,252',
		'currency' => 'QAR',
		'currency_name' => 'Qatar Rial',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Qatar',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'pakistan' => array(
		'name' => 'Pakistan',
		'country_id' => '169',
		'country_code' => 'pk',
		'slug' => 'pakistan',
		'global_location_id' => '164',
		'rel_gloc_ids' => '164,979,1052,1053,1054,1055,1056,1057,1058,1059,1060,1061,1062,1063,1064,1065,1066,1067,1068,1069,1070,1071',
		'currency' => 'PKR',
		'currency_name' => 'Pakistani rupee',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Karachi',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'kuwait' => array(
		'name' => 'Kuwait',
		'country_id' => '116',
		'country_code' => 'kw',
		'slug' => 'kuwait',
		'global_location_id' => '116',
		'rel_gloc_ids' => '116,276,277,278,279,280,281',
		'currency' => 'KWD',
		'currency_name' => 'Kuwait Dinar',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Kuwait',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'oman' => array(
		'name' => 'Oman',
		'country_id' => '163',
		'country_code' => 'om',
		'slug' => 'oman',
		'global_location_id' => '163',
		'rel_gloc_ids' => '163,282,283,284,285,286,287,288,289,290,291',
		'currency' => 'OMR',
		'currency_name' => 'Oman Rial',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Muscat',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'jordan' => array(
		'name' => 'Jordan',
		'country_id' => '106',
		'country_code' => 'jo',
		'slug' => 'jordan',
		'global_location_id' => '110',
		'rel_gloc_ids' => '110,958,959,1101,1247,1246,1245,1244,1243,1242,1241,1240,1239',
		'currency' => 'JOD',
		'currency_name' => 'Jordanian Dinar',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Amman',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'philippines' => array(
		'name' => 'Philippines',
		'country_id' => '168',
		'country_code' => 'ph',
		'slug' => 'philippines',
		'global_location_id' => '171',
		'rel_gloc_ids' => '171,482,483,484,485,486,487,488,489,490,491,492,493,494,495,496,497,1262',
		'currency' => 'PHP',
		'currency_name' => 'Philippine Peso',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Manila',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'bahrain' => array(
		'name' => 'Bahrain',
		'country_id' => '23',
		'country_code' => 'bh',
		'slug' => 'bahrain',
		'global_location_id' => '17',
		'rel_gloc_ids' => '17,292,293,294,295,314,297,298,299,300,301,302,303,304,1276,1277',
		'currency' => 'BHD',
		'currency_name' => 'Bahrain Dinar',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Bahrain',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'sri-lanka' => array(
		'name' => 'Sri Lanka',
		'country_id' => '123',
		'country_code' => 'lk',
		'slug' => 'sri-lanka',
		'global_location_id' => '200',
		'rel_gloc_ids' => '200,1047,1048,1049,1084,1085,1086',
		'currency' => 'LKR',
		'currency_name' => 'Sri Lankan rupee',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Colombo',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'united-kingdom' => array(
		'name' => 'United Kingdom',
		'country_id' => '74',
		'country_code' => 'gb',
		'slug' => 'united-kingdom',
		'global_location_id' => '226',
		'rel_gloc_ids' => '226,1035,1036,1037,1038,1039,1040,1041,1042,1043,1044,1045,1046,1050,1259,1260,1261,1267',
		'currency' => 'GBP',
		'currency_name' => 'British Pound',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/London',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'malaysia' => array(
		'name' => 'Malaysia',
		'country_id' => '149',
		'country_code' => 'my',
		'slug' => 'malaysia',
		'global_location_id' => '131',
		'rel_gloc_ids' => '131,131,980,1051',
		'currency' => 'MYR',
		'currency_name' => 'Ringgit',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Kuala_Lumpur',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'nepal' => array(
		'name' => 'Nepal',
		'country_id' => '159',
		'country_code' => 'np',
		'slug' => 'nepal',
		'global_location_id' => '151',
		'rel_gloc_ids' => '151,981,1096,1097,1098',
		'currency' => 'NPR',
		'currency_name' => 'Nepalese Rupee',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Kathmandu',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'nigeria' => array(
		'name' => 'Nigeria',
		'country_id' => '155',
		'country_code' => 'ng',
		'slug' => 'nigeria',
		'global_location_id' => '158',
		'rel_gloc_ids' => '158,995,996,997,1095',
		'currency' => 'NGN',
		'currency_name' => 'Nigerian Naira',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Lagos ',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'newzealand' => array(
		'name' => 'New Zealand',
		'country_id' => '162',
		'country_code' => 'nz',
		'slug' => 'newzealand',
		'global_location_id' => '155',
		'rel_gloc_ids' => '155,998,999,1080,1081,1082,1083',
		'currency' => 'NZD',
		'currency_name' => 'New Zealand Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Pacific/Auckland',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'brasil' => array(
		'name' => 'Brasil',
		'country_id' => '29',
		'country_code' => 'br',
		'slug' => 'brasil',
		'global_location_id' => '30',
		'rel_gloc_ids' => '30,1000,1001,1002,1003,1004,1005,1006,1007,1008,1009,1010,1011,1012,1013',
		'currency' => 'BRL',
		'currency_name' => 'Brazilian Real',
		'languages' => 'pt',
		'default_language' => 'pt',
		'country_time_zone' => 'America/Sao_Paulo',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'portugal' => array(
		'name' => 'Portugal',
		'country_id' => '175',
		'country_code' => 'pt',
		'slug' => 'portugal',
		'global_location_id' => '174',
		'rel_gloc_ids' => '174,1014,1015,1087,1088,1089,1090',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'pt',
		'default_language' => 'pt',
		'country_time_zone' => 'Europe/Lisbon',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'canada' => array(
		'name' => 'Canada',
		'country_id' => '36',
		'country_code' => 'ca',
		'slug' => 'canada',
		'global_location_id' => '38',
		'rel_gloc_ids' => '38,1019,1020,1021,1022,1023,1024,1025',
		'currency' => 'CAD',
		'currency_name' => 'Canadian Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Canada/Saskatchewan',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'united-states' => array(
		'name' => 'United States',
		'country_id' => '221',
		'country_code' => 'us',
		'slug' => 'united-states',
		'global_location_id' => '227',
		'rel_gloc_ids' => '227,1314,1315,1316,1317,1318,1319,1320,1321,1322,1323,1324,1325,1326',
		'currency' => 'USD',
		'currency_name' => 'US Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'America/New_York',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'angola' => array(
		'name' => 'Angola',
		'country_id' => '9',
		'country_code' => 'ao',
		'slug' => 'angola',
		'global_location_id' => '6',
		'rel_gloc_ids' => '6,1016,1091,1092,1093,1094',
		'currency' => 'AOA',
		'currency_name' => 'Angolan Kwanza',
		'languages' => 'pt',
		'default_language' => 'pt',
		'country_time_zone' => 'Africa/Luanda',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'australia' => array(
		'name' => 'Australia',
		'country_id' => '14',
		'country_code' => 'au',
		'slug' => 'australia',
		'global_location_id' => '13',
		'rel_gloc_ids' => '13,1026,1027,1028,1029,1030',
		'currency' => 'AUD',
		'currency_name' => 'Australian Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Australia/Melbourne',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'kenya' => array(
		'name' => 'Kenya',
		'country_id' => '108',
		'country_code' => 'ke',
		'slug' => 'kenya',
		'global_location_id' => '112',
		'rel_gloc_ids' => '112,1031,1032,1075,1076,1077,1078,1079',
		'currency' => 'KES',
		'currency_name' => 'Kenyan Shilling',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Nairobi',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'ghana' => array(
		'name' => 'Ghana',
		'country_id' => '78',
		'country_code' => 'gh',
		'slug' => 'ghana',
		'global_location_id' => '83',
		'rel_gloc_ids' => '83,1033,1034,1072,1073,1074',
		'currency' => 'GHS',
		'currency_name' => 'Ghanaian Cedi',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Accra',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'ireland' => array(
		'name' => 'Ireland',
		'country_id' => '98',
		'country_code' => 'ie',
		'slug' => 'ireland',
		'global_location_id' => '104',
		'rel_gloc_ids' => '104,104,387,388,389,390,391,392,393,394,395,396,397,398,399,400,401,402,403,404,405,406,407,408,409,410,411,412,413,414,415,416',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Dublin',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'vietnam' => array(
		'name' => 'Vietnam',
		'country_id' => '229',
		'country_code' => 'vn',
		'slug' => 'vietnam',
		'global_location_id' => '234',
		'rel_gloc_ids' => '234,1170,1171',
		'currency' => 'VND',
		'currency_name' => 'Vietnamese Dong',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Ho_Chi_Minh',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'cyprus' => array(
		'name' => 'Cyprus',
		'country_id' => '51',
		'country_code' => 'cy',
		'slug' => 'cyprus',
		'global_location_id' => '55',
		'rel_gloc_ids' => '55,1230,1231,1232,1233',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Nicosia',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'malta' => array(
		'name' => 'Malta',
		'country_id' => '144',
		'country_code' => 'mt',
		'slug' => 'malta',
		'global_location_id' => '134',
		'rel_gloc_ids' => '134,1255,1254,1253,1252,1251,1250,1249,1248',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Malta',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'maldives' => array(
		'name' => 'Maldives',
		'country_id' => '146',
		'country_code' => 'mv',
		'slug' => 'maldives',
		'global_location_id' => '132',
		'rel_gloc_ids' => '132,1172',
		'currency' => 'MVR',
		'currency_name' => 'Maldivian rufiyaa',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Indian/Maldives',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'turkey' => array(
		'name' => 'Turkey',
		'country_id' => '213',
		'country_code' => 'tr',
		'slug' => 'turkey',
		'global_location_id' => '219',
		'rel_gloc_ids' => '219,1173,1174,1175,1176',
		'currency' => 'TRY',
		'currency_name' => 'Turkish lira',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Istanbul',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'thailand' => array(
		'name' => 'Thailand',
		'country_id' => '206',
		'country_code' => 'th',
		'slug' => 'thailand',
		'global_location_id' => '213',
		'rel_gloc_ids' => '213,1177',
		'currency' => 'THB',
		'currency_name' => 'Baht',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Bangkok',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'hong-kong' => array(
		'name' => 'Hong Kong',
		'country_id' => '91',
		'country_code' => 'hk',
		'slug' => 'hong-kong',
		'global_location_id' => '97',
		'rel_gloc_ids' => '97',
		'currency' => 'HKD',
		'currency_name' => 'Hong Kong dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Hong_Kong',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'germany' => array(
		'name' => 'Germany',
		'country_id' => '53',
		'country_code' => 'de',
		'slug' => 'germany',
		'global_location_id' => '82',
		'rel_gloc_ids' => '82,1178,1179,1180,1181,1182,1183,1184,1185,1186,1187',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Berlin',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'netherlands' => array(
		'name' => 'Netherlands',
		'country_id' => '157',
		'country_code' => 'nl',
		'slug' => 'netherlands',
		'global_location_id' => '152',
		'rel_gloc_ids' => '152,1188,1189,1190,1191,1192,1193',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Amsterdam',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'japan' => array(
		'name' => 'Japan',
		'country_id' => '107',
		'country_code' => 'jp',
		'slug' => 'japan',
		'global_location_id' => '108',
		'rel_gloc_ids' => '108,1327,1328,1329,1330,1331,1332,1333,1334,1335,1336,1337',
		'currency' => 'YEN',
		'currency_name' => 'Japanese yen',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Search Results
Web results

Asia/Tokyo',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'global' => array(
		'name' => 'Global',
		'country_id' => (int) 251,
		'country_code' => 'on',
		'slug' => 'global',
		'global_location_id' => '275',
		'rel_gloc_ids' => '275',
		'currency' => 'USD',
		'currency_name' => 'US Dollar',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => null,
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	)
)
$currentLocation = array(
	'name' => 'UAE',
	'country_id' => '2',
	'country_code' => 'ae',
	'slug' => 'uae',
	'global_location_id' => '225',
	'rel_gloc_ids' => '251,250,249,248,247,246,245,244,225',
	'currency' => 'AED',
	'currency_name' => 'UAE Dirham',
	'languages' => 'en,ar',
	'default_language' => 'en',
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This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you&rsquo;re an individual looking to excel within this field then<strong> Level 3 Diploma in Recruitment Consultant </strong>is for you.<br />
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We&rsquo;ve taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept &ndash; from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success.<br />
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So, why not improve your chances of gaining professional skills and better earning potential.<br />
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<strong>COURSE CURRICULUM</strong>

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<strong>Assessment and Certification</strong><br />
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Further advance your learning, launch a new career or reinvigorate an existing one.<br />
On successful completion of this course, you have the potential to achieve an estimated salary of&nbsp;&pound;25,000.<br />
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The sky really is the limit.',
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			'external_link' => 'https://www.alphaacademy.org/course/level-3-diploma-in-recruitment-consultant/',
			'summary' => 'Recruitment consultants are essential for every company as they can able to choose the appropriate candidate for your business organization.<br />
<br />
Throughout the Level 3 Diploma in Recruitment Consultant course, you will learn both the basic concepts related to recruitment as well as the system of managing and arranging the recruitment or selection process. Upon completion, you will be skilled enough about the whole recruitment cycle including interview questions, filtering applicants, etc.<br />
<br />
The purpose of the<strong> Level 3 Diploma in Recruitment Consultant</strong> course is to guide you to be an excellent Recruitment consultant so that you can help your company to grow efficiently with the help of outstanding team members.<br />
<br />
<strong>Course Highlights</strong>

<ul>
	<li>The price is for the whole course including the final exam &ndash; no hidden fees</li>
	<li>Accredited Certificate upon successful completion at an additional cost</li>
	<li>Efficient exam system with instant results</li>
	<li>Track progress within own personal learning portal</li>
	<li>24/7 customer support via live chat</li>
</ul>
<strong>Level 3 Diploma in Recruitment Consultant</strong> has been given CPD and IAO accreditation and is one of the best-selling courses available to students worldwide.<br />
<br />
This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you&rsquo;re an individual looking to excel within this field then<strong> Level 3 Diploma in Recruitment Consultant </strong>is for you.<br />
<br />
We&rsquo;ve taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept &ndash; from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success.<br />
<br />
All our courses offer 3 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges.<br />
<br />
We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response.<br />
<br />
Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime.<br />
<br />
So, why not improve your chances of gaining professional skills and better earning potential.<br />
<br />
<strong>COURSE CURRICULUM</strong>

<ul>
	<li>Recruitment Basics</li>
	<li>Recruitment</li>
	<li>Managing Recruitment</li>
	<li>Recruitment - Interview Process</li>
</ul>
<strong>Assessment and Certification</strong><br />
<br />
At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement.<br />
<br />
<strong>Career Path</strong><br />
<br />
Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, but it can also be used as a stepping stone to greater things.<br />
<br />
Further advance your learning, launch a new career or reinvigorate an existing one.<br />
On successful completion of this course, you have the potential to achieve an estimated salary of&nbsp;&pound;25,000.<br />
<br />
The sky really is the limit.',
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			'career_path' => 'Recruitment Manager,Recruitment Officer,Recruitment Specialist',
			'eligibility' => 'This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over. A basic understanding of the English language is required to attend this course.',
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			'summary' => 'Hiring for success is one of the most effective courses for guaranteeing a wealthy recruitment process for your organisation. Hiring is a significant and crucial point for every organisation. The catch is to catch the most efficient individual in budget.<br>
<br>
In our Hiring for Success course, the learner will grasp the entire history behind the interview. The learner will also learn to determine the need for the post, create a precise plan, and understand the hiring process from start to end.<br>
<br>
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<strong>Special Offer</strong>

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<strong>Why Choose the Hiring for Success Short course?</strong>

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	<li>No Hidden Fees or Exam Charges</li>
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<strong>Hiring for Success<br>
<br>
Course Curriculum<br>
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Module 01: History of the Interviewing Process</strong>

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<strong>Module 02: The Recruitment and Selection Process</strong>

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<strong>Module 03: Factors in the Hiring Process</strong>

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<strong>Module 04: Cost Analysis</strong>

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<strong>Module 05: Job Analysis and Position Profiles</strong>

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	<li>Job Analysis Worksheet</li>
	<li>Position Profiles</li>
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<strong>Module 06: Determining the Skills You Need</strong>

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	<li>Performance Skills</li>
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<strong>Module 07: Finding Candidates</strong>

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<strong>Module 08: Advertising Guidelines</strong>

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<strong>Module 09: Screening Resumes</strong>

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<strong>Module 10: Performance Assessments</strong><br>
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Performance Assessments<br>
Technical Exercises<br>
Performance-Based Exercises<br>
Completing The Assessments<br>
Module 11: Problems Recruiters Face<br>
<br>
Behavioral Interviewing<br>
Module 12: Interviewing Barriers<br>
<br>
Interviewing Barriers<br>
Leniency or Stringency<br>
Halo/Horn Effect<br>
The error of Central Tendency<br>
Stereotyping<br>
<strong>Module 13: Non-Verbal Communication</strong><br>
<br>
Non-Verbal Communication<br>
<strong>Module 14: Types of Questions</strong><br>
<br>
Open and Closed Questions<br>
Probing Techniques<br>
<strong>Module 15: Case Study</strong><br>
<br>
Background<br>
Position Description<br>
<strong>Module 16: Traditional vs Behavioral Interviews</strong><br>
<br>
Behavioural Interviewing<br>
<strong>Module 17: Other Types of Questions</strong><br>
<br>
Hiring for Success: Achievement-Oriented and Holistic Questions<br>
<strong>Module 18: The Critical Incident Technique</strong><br>
<br>
Hiring for Success: Critical Incident Technique<br>
<strong>Module 19: Listening for Answers</strong><br>
<br>
Hiring for Success: Listen Well<br>
<strong>Module 20: Difficult Applicants</strong><br>
<br>
Hiring for Success: Sample BDI Questions<br>
<strong>Module 21: Interview Preparation and Format</strong><br>
<br>
Hiring for Success: Interview preparation<br>
Hiring for Success: Before the Interview<br>
Hiring for Success: During the Interview<br>
Hiring for Success: Closing the Interview<br>
<strong>Module 22: Other Interview Techniques</strong><br>
<br>
Hiring for Success: Using Superlatives<br>
Hiring for Success: Moving Through the Questions<br>
Hiring for Success: Good Note-Taking<br>
<strong>Module 23: Scoring Responses</strong><br>
<br>
Hiring for Success: Scoring Responses<br>
<strong>Module 24: Checking References</strong><br>
<br>
Hiring for Success: Checking references<br>
<strong>Module 25: Human Rights</strong>

<ul>
	<li>Hiring for Success: About human rights</li>
</ul>
<strong>Certification</strong><br>
<br>
By the successful completion of the course, the learner will instantly receive an E-Certificate, which is free of cost. In addition, our courses provide you with up-to-date industry knowledge and skills, aiming to make you an expert in the field.<br>
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			'summary' => 'Hiring for success is one of the most effective courses for guaranteeing a wealthy recruitment process for your organisation. Hiring is a significant and crucial point for every organisation. The catch is to catch the most efficient individual in budget.<br>
<br>
In our Hiring for Success course, the learner will grasp the entire history behind the interview. The learner will also learn to determine the need for the post, create a precise plan, and understand the hiring process from start to end.<br>
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In addition, the essential factors available in hiring, screening the resume, gaining testing skills, conducting behavioural Interviewing, making decisive decisions, and so on.<br>
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<strong>Special Offer</strong>

<ul>
	<li>Learner will get Free Certificate</li>
	<li>No Extra fees</li>
	<li>Lifetime Course Access</li>
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<strong>Why Choose the Hiring for Success Short course?</strong>

<ul>
	<li>Developed by Qualified Professionals With Updated Materials</li>
	<li>24/7 Learning Support and Assistance</li>
	<li>Course completion free PDF certificate</li>
	<li>High-quality E-learning Study Materials</li>
	<li>No Hidden Fees or Exam Charges</li>
	<li>Access the Course Anywhere in the World</li>
	<li>Self Paced Learning and Laptop, Tablet, Smartphone Friendly</li>
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<strong>Hiring for Success<br>
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Course Curriculum<br>
<br>
Module 01: History of the Interviewing Process</strong>

<ul>
	<li>The History of the Interviewing Process</li>
</ul>
<strong>Module 02: The Recruitment and Selection Process</strong>

<ul>
	<li>The Process of Recruitment and Selection</li>
</ul>
<strong>Module 03: Factors in the Hiring Process</strong>

<ul>
	<li>Factors in the Hiring Process</li>
</ul>
<strong>Module 04: Cost Analysis</strong>

<ul>
	<li>Costs to Consider</li>
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<strong>Module 05: Job Analysis and Position Profiles</strong>

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	<li>Job Analysis</li>
	<li>Job Analysis Worksheet</li>
	<li>Position Profiles</li>
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<strong>Module 06: Determining the Skills You Need</strong>

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	<li>Technical Skills</li>
	<li>Performance Skills</li>
</ul>
<strong>Module 07: Finding Candidates</strong>

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	<li>Finding Candidates</li>
	<li>Thinking Out of the Box</li>
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<strong>Module 08: Advertising Guidelines</strong>

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<strong>Module 09: Screening Resumes</strong>

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	<li>Developing a Guide</li>
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<strong>Module 10: Performance Assessments</strong><br>
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Performance Assessments<br>
Technical Exercises<br>
Performance-Based Exercises<br>
Completing The Assessments<br>
Module 11: Problems Recruiters Face<br>
<br>
Behavioral Interviewing<br>
Module 12: Interviewing Barriers<br>
<br>
Interviewing Barriers<br>
Leniency or Stringency<br>
Halo/Horn Effect<br>
The error of Central Tendency<br>
Stereotyping<br>
<strong>Module 13: Non-Verbal Communication</strong><br>
<br>
Non-Verbal Communication<br>
<strong>Module 14: Types of Questions</strong><br>
<br>
Open and Closed Questions<br>
Probing Techniques<br>
<strong>Module 15: Case Study</strong><br>
<br>
Background<br>
Position Description<br>
<strong>Module 16: Traditional vs Behavioral Interviews</strong><br>
<br>
Behavioural Interviewing<br>
<strong>Module 17: Other Types of Questions</strong><br>
<br>
Hiring for Success: Achievement-Oriented and Holistic Questions<br>
<strong>Module 18: The Critical Incident Technique</strong><br>
<br>
Hiring for Success: Critical Incident Technique<br>
<strong>Module 19: Listening for Answers</strong><br>
<br>
Hiring for Success: Listen Well<br>
<strong>Module 20: Difficult Applicants</strong><br>
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Hiring for Success: Sample BDI Questions<br>
<strong>Module 21: Interview Preparation and Format</strong><br>
<br>
Hiring for Success: Interview preparation<br>
Hiring for Success: Before the Interview<br>
Hiring for Success: During the Interview<br>
Hiring for Success: Closing the Interview<br>
<strong>Module 22: Other Interview Techniques</strong><br>
<br>
Hiring for Success: Using Superlatives<br>
Hiring for Success: Moving Through the Questions<br>
Hiring for Success: Good Note-Taking<br>
<strong>Module 23: Scoring Responses</strong><br>
<br>
Hiring for Success: Scoring Responses<br>
<strong>Module 24: Checking References</strong><br>
<br>
Hiring for Success: Checking references<br>
<strong>Module 25: Human Rights</strong>

<ul>
	<li>Hiring for Success: About human rights</li>
</ul>
<strong>Certification</strong><br>
<br>
By the successful completion of the course, the learner will instantly receive an E-Certificate, which is free of cost. In addition, our courses provide you with up-to-date industry knowledge and skills, aiming to make you an expert in the field.<br>
&nbsp;',
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		'external_job_description' => '<p><strong> Employee Relations Specialist </strong><p><strong> Location: Head Office - Milton Keynes </strong></p><p><strong> Hours: 40 hours per week, working Monday to Friday </strong></p><p><strong> Salary: Basic salary of up to £37,000, depending on experience </strong></p><p><strong> Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a purchase discount scheme </strong></p><p></p><p></p><p><strong> Who we are </strong></p><p></p><p></p><p> Marshall Motor Group is one of the UK’s largest car dealer groups representing 23 of the world’s most popular and celebrated car, van, truck and motorbike manufacturers with 142 dealerships situated across 34 UK counties. </p><p></p><p> We are as passionate about our people as we are our customers. As part of the Constellation Automotive Group which includes webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want. </p><p></p><p></p><p><strong> The Role </strong></p><p></p><p> Our Group HR function are seeking an Employee Relations Specialist to join the team and provide specialist employee relations support to managers and colleagues across the business ensuring this support epitomises the Marshall culture & values, meeting compliance requirements and supporting delivery of business objectives. To support employee relation matters, processes and practices and to support the ongoing upskilling of managers and people. </p><p> This role reports to our Employee Relations Manager and will be a hybrid working pattern with two days per week based from our Head Office in Milton Keynes. Due to the nature of our business, you may be required to work across our other business entities. </p><p></p><p><strong> What will I do?</strong></p><p></p><ul><li> To provide specialist advice and solutions on all employee relations matters to a range of managers and people across the business – ensuring this support epitomises the Marshall culture & values, meets compliance requirements and delivers business objective. </li><li> To coach line managers throughout to improve their capability to independently manage their people and change situations for the better </li><li> Efficient and timely completion of all administration relating to employee relations cases and organisation change situations, including managing all relevant correspondence for each case and the maintenance of up to date people files and the case management system. </li><li> Drive continuous improvement in the effective provision of employee relations support through suggesting improvements in ways of working, policies, processes and the education and upskilling of managers and colleagues </li><li> To role model the Marshall Values and Behaviours at all times </li><li> Participate as project team member on designated business and people projects as required in all areas of the business </li><li> To cover any absences in the employee relations team ensuring a high level of service and reputation of the function is maintained </li><li> To provide any other adhoc support to other members of the HR Function as required </li></ul><p></p><p></p><p><strong> What do I need?</strong></p><p></p><ul><li> Strong, all round employee relations experience covering conduct and capability (e.g. disciplinary, grievance, absence, family related leave, flexible working, performance and all organisational change (i.e. redundancy and TUPE). </li><li> Proactive approach to employee relations </li><li> Team player with good interpersonal skills and customer focused </li><li> Strong listening and communication skills both verbally and in writing </li><li> Strong relationship building and good coaching skills </li><li> Experience of working in a fast paced commercial environment </li><li> Good experience in building and sustaining effective relationships remotely at all levels </li><li> Proven knowledge of employment legislation and its application into people policies and processes </li><li> Good awareness and understanding of people wellbeing and initiatives to support this </li><li> Assertive, resilient and comfortable working </li><li> Proven organisational, time management and efficient administration skills </li><li> Strong service ethic and customer focus with occasional ambiguity. </li><li> Ability to prioritise work effectively and manage multiple priorities </li></ul><p></p><p></p><p><em> Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability. </em></p>',
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Marshall Motor Group

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Marshall Motor Group

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