Regional Coordinator, Patient Access Services
Job details
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Regional Coordinator, Patient Access Services is responsible for assisting with the daily operations of the hospital campuses or outpatient patient access supported sites. Works in tandem with the Regional Manager and others to evaluate resource needs, help triage and provide available resources from other sites. JOB DUTIES AND RESPONSIBILITIES:
- Develop and maintain a working schedule for Patient Access staff within the assigned region to include float pool staff to support the regional Patient Access Staff, Supervisors and Managers
- Produces Patient Access schedule, as needed, with dates, times and assignments. Daily review and verification of staff assignments.
- Creates and completes open shift schedule for appropriate regional dept. coverage. Maintain working process of communication between all regional locations.
- Creates and maintains schedules for coverage at applicable regional Patient Access hospital and outpatient facilities.
- Monitors and updates time and attendance for assigned staff in order for hospital and outpatient facility Patient Access Supervisors/Managers/Regional Managers to approve payroll with ease.
- Assists Patient Access Supervisor/Manager/Regional Manager with staff requests for paid time off and verifying proper use of benefit time.
- Supports the department with budgeted and non-budgeted positions, maintaining the department staffing report.
- Assists hospital facility and outpatient Patient Access Supervisor/Managers/Regional Managers in completing all department new hire requirements
- Participates in the training/orientation of new employees to the department.
- Serves as a super user for hospital information system and stays up to date with all information pertaining to department and job functions.
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