Group Warranty Administrator
Full time
at Automotive Employment NZ Ltd.
in
New Zealand
Posted on May 8, 2024
Job details
Job reference - 36262
- Previous experience in warranty administration required
- Salary ranging from $75k+ dependant on experience
- Well established Auckland dealership franchise with career growth opportunities
- Competitive compensation and benefits package.
- Opportunities for professional growth and advancement.
- Supportive team environment that values collaboration and innovation.
- Make a meaningful impact by ensuring customer satisfaction and maintaining product quality.
- Process warranty claims efficiently and accurately
- Communicate effectively with customers and internal teams to resolve warranty issues promptly
- Maintain detailed records of warranty claims and related documentation
- Collaborate with suppliers and service providers to facilitate warranty repairs or replacements
- Monitor warranty trends and provide recommendations for process improvements
- Assist in training and supporting team members on warranty processes and procedures
- Previous experience in warranty administration field required
- Strong organisational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritise tasks effectively
- Proficiency in Microsoft Office suite (Word, Excel, Outlook)
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