Head of Operations

POSITION :Head of Operations, Global Events LOCATION :UK, London Office (International travel required) TERM : Permanent ABOUT PERFORMANCE54: Performance54 is an energetic, innovative sports marketing agency, with a client base throughout Europe, Middle East and Asia. Specialising in sponsorship strategy and activation, tournament promotion and management, PR and communications, and destination marketing, the Performance54 team boasts unrivalled experience and is trusted by some of the world’s best-known brands, rights holders, and governing bodies. ROLE OVERVIEW: The opportunity exists for a dynamic, motivated and experienced Head of Operations to join the Performance54 team, to oversee all aspects of Golf Event Operations for the company’s growing international portfolio of professional events. Focused on LIV Golf, The Aramco Team Series and International Series events to begin with, the candidate will be responsible for all aspects of the Operational deliveries, including, rightsholder, partner and client liaison, budget and project management. The desired candidate must boast extensive international event experience, an understanding of the professional golf event ecosystem, it’s stakeholders, rightsholders and suppliers. They must boast strong personal motivation, demonstrate innovate and foreword thinking practices, and be comfortable working remotely. As a senior role in the Performance54 event division the candidate must have extensive project management experience, with a track record of delivering multiple events successfully within tight and competitive deadlines. Tasked with delivering core aspects of the event, and supported by Senior Performance54 Management, the candidate must be comfortable managing a variety of relationships and have the ability to work in different cultures. KEY ROLES & RESPONSIBILITIES: Strategy & Planning Design, implement and evaluate standard operating procedures (SOPs) relating to operational event delivery for continuous improvement Future plan and manage human resource within Operations across all events internationally Lead on operational and logistical delivery and execution of specific major events Liaise with Event Directors and other key internal stakeholders to ensure SOPs are fit for purpose Management and review of the operational budgets across event portfolio Liaise with internal legal and HR teams, and external H&S consultants to maintain best practice in insurance, legal and health and safety across international event portfolio Collaborate effectively with Procurement Manager and international Operations Directors to deliver cost efficiencies and high quality of product or service across events Support across supplier negotiations, requirements, and services Leadership & Coordination Be an excellent communicator and team player Liaise regularly with other departments to ensure alignment Contribute good insights in senior management meetings Encourage and develop best-practice across the business Provide insights and development of direct reports Lead a team of skilled professionals to deliver a wide range of activities ensuring high standards of engagements Monitoring & Evaluation Concise updates to stakeholders in a timely manner about event delivery and status Produce post event evaluations to inform and improve future events You may be asked to present to staff during company forums Conduct annual performance reviews with direct reports to encourage personal progression and growth Reporting Concise updates on: Budgeting Resource Staging and operations Support the delivery of Post Event Reports Flash (7 days post event) Full Post Event Report (4 weeks post event) Travel Must be willing to travel to oversee and/or support on international events Expected travel outside of UK – 16 – 20 weeks per year REPORTS TO: Global Events Director