General Manager, Operations

Full time at Workforce Group in Nigeria
Posted on May 8, 2024
Job details

Job title : General Manager, Operations jobs in Oyo Job Location : Oyo Deadline : May 30, 2024 Quick Recommended Links Candidate Profile
We are seeking a GM, Operations who will oversee the company’s manufacturing activities, leading strategic execution and coordinating resources to create excellent products. While they oversee Operations Coordinator, who take care of day-to-day details, it is also their job to make sure that deadlines are met, and standards are upheld.
Key Area of Responsibilities General Management:
Provide general management and ensure the factory, its staff, equipment, and services are running without hitches.
Manage all external relations and ensure 100% compliance with all regulatory standards.
Coordinate all aspects of the business operations, including purchasing, manufacturing, warehousing, shipping/receiving, quality assurance to achieve organizational goals.
Implements, drives, and sustains key initiatives that support company’s strategic goals.
Production Management:
Develop, implement, and continually monitor annual manufacturing plan to drive the performance of key result areas on production activities.
Ensures manufacturing performance and quality goals are met.
Meet regularly with respective managers within production to set key indicators for evaluating performance.
Optimally make sure that manufacturing units improve on the standard efficiencies in terms of Machine efficiencies, material yields, labor and overhead costs versus budget
Leads the development and deployment of manufacturing practices
focused on quality and continuous improvement.
Establishes systems to collect metrics, analyze productivity and set
performance targets that will meet revenue and cost goals.
Factory Management and Maintenance:
Work with the Production Head to ensure the plant is running 24/7 at capacity utilization of 95% and limit downtimes to less than 2%.
Monitors the facility’s equipment needs and ensures that the technical team is working to keep the company’s equipment and physical facility properly maintained.
Works with the Operations Manager/Production Head to ensure that the facility’s operational activities and tactical actions are executed so that the plant’s working capital is properly managed.
Constantly assesses the facility’s operational efficiencies and seeks out opportunities to improve it in an economic manner.
Ensure spares are always available and replacements are swift, and that all supporting equipment are maintained in line with the required schedules.
Supply Chain Management:
Ensure availability of raw material at least 150% of installed capacity. (work with an existing team of sourcing staff, agents around the country and build new networks).
Ensure average buying price over (3) months is 50% of the LME
Ensure general procurement is fast, smooth and within budget.
Health Safety and Environment:
Ensure HSE Guidelines are followed to the letter and that the environment is a safe place for all to work in.
Lead audits/special reviews of operations and assessment of business risk and provide recommendations for strengthening existing internal controls.
Develop measures to mitigate incidents risk.
Financial Planning:
Works to ensure that the facility’s financial goals are met, including monthly profitability and EBITDA targets.
Manage and maintain overhead and operating costs in accordance with budgets and strategic goals.
Maintain operational costs down within 2% of budget.
Manage finances, monitoring budgets, expenses, and product unit costs to drive revenue and margin projections.
Logistics:
Coordinate the inbound, outbound, and shipping exports operations.
Ensure all finished products are loaded Just-In-Time and Bill of Lading is gotten within 14 to 21 days of production.
People Management:
Develop and nurture a dynamic and competent workforce through a robust performance driven culture.
Review personnel performance to determine individuals most suited for promotion.
Promotes cross training to optimize workforce, ensures functional coverage, reduce labor costs, and supports succession planning.
Reporting:
Ensure all the required data is captured in the Weekly and Monthly Production reports.
Special Projects:
Participate in special projects as signed by the CEO/MD.
Requirements Educational Qualification:
B.Sc. or MBA / M.Sc
Certifications in Operations /Project Management.
Required Skills:
Strategic planning skills
Financial planning skills
Interpersonal skills
Leadership skills
Strategic thinking
Project management
Production expertise
Communication skills
Person Specification /Qualifications / Requirements
At least 15 years of progressive manufacturing/production experience
Relevant Experience as an Operations/ Manufacturing Head (5 years min)
Proven experience in practical Project Managemen
Experience in Strategy, Policies, Processes, and Procedure’s
development and its strategic execution
Experience in managing operational cost efficiently, financial planning and budgeting
Experience in developing and motivating a team of people.
Experience in handling and reporting operations information.
Experience in developing and implementing an operational
performance metrics and analyzing productivity
Prior work experience in using an ERP system (Odoo).
Bachelor's Degree, preferably in Industrial or Chemical Engineering
other Engineering or Business.
Knowledge / Understanding:
Working Knowledge of GMP’s, ISO guidelines related to industry.
Good knowledge HSE practices in production environment
Strong technical knowledge of manufacturing and productionoperations
Working knowledge of establishing, and measuring operational KPI’s
Good understanding of Project Management principles and tools
Working knowledge of Microsoft Office software, ERP System
Skills and Abilities:
Strong team player
Strong leadership skills and a forward-thinking mindset to support
the company in the execution of strategic initiatives.
Ability to manage time and to prioritize work effectively.
Proven negotiating skills.
Tenacious when it comes to problem solving/acquiring key information.
Ability to work on own initiative
Excellent written and oral communication skills.
Strong analytical skills - Initiate and develop practices, analyze, and use judgement to identify the best solution
Strong influencing skills
Prepared to work extended hours if required and to also travel
Strategic thinking and planning skills.
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		'companylist' => 'companylist-critical-css',
		'companyview' => 'companyview-critical-css',
		'agencylist' => 'agencylist-critical-css',
		'agencyview' => 'agencyview-critical-css',
		'laimoonverified' => 'laimoonverified-critical-css',
		'seopages' => 'seopages-critical-css',
		'externalview' => 'externalview-critical-css',
		'popularjobsearches' => 'popularjobsearches-critical-css'
	),
	'basicProfileIncomplete' => true
)
$uaPopup = ''
$Urls = array(
	'providers' => 'https://providers.laimoon.com',
	'recruiters' => 'https://partners.laimoon.com',
	'canonical' => 'https://jobs.laimoon.com',
	'courses' => 'https://courses.laimoon.com',
	'7days' => 'http://courses.7daysindubai.com',
	'careers' => 'http://careers.7daysindubai.com',
	'careerguide' => 'https://laimoon.com',
	'jobs' => 'https://jobs.laimoon.com',
	'cms' => 'http://cms.laimoon.com',
	'profiles' => 'https://profiles.laimoon.com'
)
$availLocations = array(
	'uae' => array(
		'name' => 'UAE',
		'country_id' => '2',
		'country_code' => 'ae',
		'slug' => 'uae',
		'global_location_id' => '225',
		'rel_gloc_ids' => '251,250,249,248,247,246,245,244,225',
		'currency' => 'AED',
		'currency_name' => 'UAE Dirham',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Dubai',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'saudi' => array(
		'name' => 'Saudi Arabia',
		'country_id' => '183',
		'country_code' => 'sa',
		'slug' => 'saudi',
		'global_location_id' => '187',
		'rel_gloc_ids' => '274,273,272,271,269,268,267,266,265,264,263,262,261,260,259,258,257,256,255,254,253,187',
		'currency' => 'SAR',
		'currency_name' => 'Saudi Riyal',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Riyadh',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'india' => array(
		'name' => 'India',
		'country_id' => '99',
		'country_code' => 'in',
		'slug' => 'india',
		'global_location_id' => '100',
		'rel_gloc_ids' => '100,465,466,467,468,469,470,471,472,473,474,475,476,477,478,479,480,481,976,994,1263,1264',
		'currency' => 'INR',
		'currency_name' => 'Indian Rupee',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Kolkata',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'south-africa' => array(
		'name' => 'South Africa',
		'country_id' => '236',
		'country_code' => 'za',
		'slug' => 'south-africa',
		'global_location_id' => '197',
		'rel_gloc_ids' => '197,498,499,500,501,502,503,504',
		'currency' => 'ZAR',
		'currency_name' => 'South African Rand',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Johannesburg',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'egypt' => array(
		'name' => 'Egypt',
		'country_id' => '61',
		'country_code' => 'eg',
		'slug' => 'egypt',
		'global_location_id' => '64',
		'rel_gloc_ids' => '64,955,957,1102,1103,1104,1105,1106,1107,1108,1109,1110,1111,1112,1113,1114,1115',
		'currency' => 'EGP',
		'currency_name' => 'Egyptian pound',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Cairo',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'singapore' => array(
		'name' => 'Singapore',
		'country_id' => '188',
		'country_code' => 'sg',
		'slug' => 'singapore',
		'global_location_id' => '192',
		'rel_gloc_ids' => '192,382,432,438,445,453',
		'currency' => 'SGD',
		'currency_name' => 'Singapore Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Singapore',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'qatar' => array(
		'name' => 'Qatar',
		'country_id' => '178',
		'country_code' => 'qa',
		'slug' => 'qatar',
		'global_location_id' => '176',
		'rel_gloc_ids' => '176,252',
		'currency' => 'QAR',
		'currency_name' => 'Qatar Rial',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Qatar',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'pakistan' => array(
		'name' => 'Pakistan',
		'country_id' => '169',
		'country_code' => 'pk',
		'slug' => 'pakistan',
		'global_location_id' => '164',
		'rel_gloc_ids' => '164,979,1052,1053,1054,1055,1056,1057,1058,1059,1060,1061,1062,1063,1064,1065,1066,1067,1068,1069,1070,1071',
		'currency' => 'PKR',
		'currency_name' => 'Pakistani rupee',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Karachi',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'kuwait' => array(
		'name' => 'Kuwait',
		'country_id' => '116',
		'country_code' => 'kw',
		'slug' => 'kuwait',
		'global_location_id' => '116',
		'rel_gloc_ids' => '116,276,277,278,279,280,281',
		'currency' => 'KWD',
		'currency_name' => 'Kuwait Dinar',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Kuwait',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'oman' => array(
		'name' => 'Oman',
		'country_id' => '163',
		'country_code' => 'om',
		'slug' => 'oman',
		'global_location_id' => '163',
		'rel_gloc_ids' => '163,282,283,284,285,286,287,288,289,290,291',
		'currency' => 'OMR',
		'currency_name' => 'Oman Rial',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Muscat',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'jordan' => array(
		'name' => 'Jordan',
		'country_id' => '106',
		'country_code' => 'jo',
		'slug' => 'jordan',
		'global_location_id' => '110',
		'rel_gloc_ids' => '110,958,959,1101,1247,1246,1245,1244,1243,1242,1241,1240,1239',
		'currency' => 'JOD',
		'currency_name' => 'Jordanian Dinar',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Amman',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'philippines' => array(
		'name' => 'Philippines',
		'country_id' => '168',
		'country_code' => 'ph',
		'slug' => 'philippines',
		'global_location_id' => '171',
		'rel_gloc_ids' => '171,482,483,484,485,486,487,488,489,490,491,492,493,494,495,496,497,1262',
		'currency' => 'PHP',
		'currency_name' => 'Philippine Peso',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Manila',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'bahrain' => array(
		'name' => 'Bahrain',
		'country_id' => '23',
		'country_code' => 'bh',
		'slug' => 'bahrain',
		'global_location_id' => '17',
		'rel_gloc_ids' => '17,292,293,294,295,314,297,298,299,300,301,302,303,304,1276,1277',
		'currency' => 'BHD',
		'currency_name' => 'Bahrain Dinar',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Bahrain',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'sri-lanka' => array(
		'name' => 'Sri Lanka',
		'country_id' => '123',
		'country_code' => 'lk',
		'slug' => 'sri-lanka',
		'global_location_id' => '200',
		'rel_gloc_ids' => '200,1047,1048,1049,1084,1085,1086',
		'currency' => 'LKR',
		'currency_name' => 'Sri Lankan rupee',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Colombo',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'united-kingdom' => array(
		'name' => 'United Kingdom',
		'country_id' => '74',
		'country_code' => 'gb',
		'slug' => 'united-kingdom',
		'global_location_id' => '226',
		'rel_gloc_ids' => '226,1035,1036,1037,1038,1039,1040,1041,1042,1043,1044,1045,1046,1050,1259,1260,1261,1267',
		'currency' => 'GBP',
		'currency_name' => 'British Pound',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/London',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'malaysia' => array(
		'name' => 'Malaysia',
		'country_id' => '149',
		'country_code' => 'my',
		'slug' => 'malaysia',
		'global_location_id' => '131',
		'rel_gloc_ids' => '131,131,980,1051',
		'currency' => 'MYR',
		'currency_name' => 'Ringgit',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Kuala_Lumpur',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'nepal' => array(
		'name' => 'Nepal',
		'country_id' => '159',
		'country_code' => 'np',
		'slug' => 'nepal',
		'global_location_id' => '151',
		'rel_gloc_ids' => '151,981,1096,1097,1098',
		'currency' => 'NPR',
		'currency_name' => 'Nepalese Rupee',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Kathmandu',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'nigeria' => array(
		'name' => 'Nigeria',
		'country_id' => '155',
		'country_code' => 'ng',
		'slug' => 'nigeria',
		'global_location_id' => '158',
		'rel_gloc_ids' => '158,995,996,997,1095',
		'currency' => 'NGN',
		'currency_name' => 'Nigerian Naira',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Lagos ',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'newzealand' => array(
		'name' => 'New Zealand',
		'country_id' => '162',
		'country_code' => 'nz',
		'slug' => 'newzealand',
		'global_location_id' => '155',
		'rel_gloc_ids' => '155,998,999,1080,1081,1082,1083',
		'currency' => 'NZD',
		'currency_name' => 'New Zealand Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Pacific/Auckland',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'brasil' => array(
		'name' => 'Brasil',
		'country_id' => '29',
		'country_code' => 'br',
		'slug' => 'brasil',
		'global_location_id' => '30',
		'rel_gloc_ids' => '30,1000,1001,1002,1003,1004,1005,1006,1007,1008,1009,1010,1011,1012,1013',
		'currency' => 'BRL',
		'currency_name' => 'Brazilian Real',
		'languages' => 'pt',
		'default_language' => 'pt',
		'country_time_zone' => 'America/Sao_Paulo',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'portugal' => array(
		'name' => 'Portugal',
		'country_id' => '175',
		'country_code' => 'pt',
		'slug' => 'portugal',
		'global_location_id' => '174',
		'rel_gloc_ids' => '174,1014,1015,1087,1088,1089,1090',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'pt',
		'default_language' => 'pt',
		'country_time_zone' => 'Europe/Lisbon',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'canada' => array(
		'name' => 'Canada',
		'country_id' => '36',
		'country_code' => 'ca',
		'slug' => 'canada',
		'global_location_id' => '38',
		'rel_gloc_ids' => '38,1019,1020,1021,1022,1023,1024,1025',
		'currency' => 'CAD',
		'currency_name' => 'Canadian Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Canada/Saskatchewan',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'united-states' => array(
		'name' => 'United States',
		'country_id' => '221',
		'country_code' => 'us',
		'slug' => 'united-states',
		'global_location_id' => '227',
		'rel_gloc_ids' => '227,1314,1315,1316,1317,1318,1319,1320,1321,1322,1323,1324,1325,1326',
		'currency' => 'USD',
		'currency_name' => 'US Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'America/New_York',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'angola' => array(
		'name' => 'Angola',
		'country_id' => '9',
		'country_code' => 'ao',
		'slug' => 'angola',
		'global_location_id' => '6',
		'rel_gloc_ids' => '6,1016,1091,1092,1093,1094',
		'currency' => 'AOA',
		'currency_name' => 'Angolan Kwanza',
		'languages' => 'pt',
		'default_language' => 'pt',
		'country_time_zone' => 'Africa/Luanda',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'australia' => array(
		'name' => 'Australia',
		'country_id' => '14',
		'country_code' => 'au',
		'slug' => 'australia',
		'global_location_id' => '13',
		'rel_gloc_ids' => '13,1026,1027,1028,1029,1030',
		'currency' => 'AUD',
		'currency_name' => 'Australian Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Australia/Melbourne',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'kenya' => array(
		'name' => 'Kenya',
		'country_id' => '108',
		'country_code' => 'ke',
		'slug' => 'kenya',
		'global_location_id' => '112',
		'rel_gloc_ids' => '112,1031,1032,1075,1076,1077,1078,1079',
		'currency' => 'KES',
		'currency_name' => 'Kenyan Shilling',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Nairobi',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'ghana' => array(
		'name' => 'Ghana',
		'country_id' => '78',
		'country_code' => 'gh',
		'slug' => 'ghana',
		'global_location_id' => '83',
		'rel_gloc_ids' => '83,1033,1034,1072,1073,1074',
		'currency' => 'GHS',
		'currency_name' => 'Ghanaian Cedi',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Accra',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'ireland' => array(
		'name' => 'Ireland',
		'country_id' => '98',
		'country_code' => 'ie',
		'slug' => 'ireland',
		'global_location_id' => '104',
		'rel_gloc_ids' => '104,104,387,388,389,390,391,392,393,394,395,396,397,398,399,400,401,402,403,404,405,406,407,408,409,410,411,412,413,414,415,416',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Dublin',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'vietnam' => array(
		'name' => 'Vietnam',
		'country_id' => '229',
		'country_code' => 'vn',
		'slug' => 'vietnam',
		'global_location_id' => '234',
		'rel_gloc_ids' => '234,1170,1171',
		'currency' => 'VND',
		'currency_name' => 'Vietnamese Dong',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Ho_Chi_Minh',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'cyprus' => array(
		'name' => 'Cyprus',
		'country_id' => '51',
		'country_code' => 'cy',
		'slug' => 'cyprus',
		'global_location_id' => '55',
		'rel_gloc_ids' => '55,1230,1231,1232,1233',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Nicosia',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'malta' => array(
		'name' => 'Malta',
		'country_id' => '144',
		'country_code' => 'mt',
		'slug' => 'malta',
		'global_location_id' => '134',
		'rel_gloc_ids' => '134,1255,1254,1253,1252,1251,1250,1249,1248',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Malta',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'maldives' => array(
		'name' => 'Maldives',
		'country_id' => '146',
		'country_code' => 'mv',
		'slug' => 'maldives',
		'global_location_id' => '132',
		'rel_gloc_ids' => '132,1172',
		'currency' => 'MVR',
		'currency_name' => 'Maldivian rufiyaa',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Indian/Maldives',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'turkey' => array(
		'name' => 'Turkey',
		'country_id' => '213',
		'country_code' => 'tr',
		'slug' => 'turkey',
		'global_location_id' => '219',
		'rel_gloc_ids' => '219,1173,1174,1175,1176',
		'currency' => 'TRY',
		'currency_name' => 'Turkish lira',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Istanbul',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'thailand' => array(
		'name' => 'Thailand',
		'country_id' => '206',
		'country_code' => 'th',
		'slug' => 'thailand',
		'global_location_id' => '213',
		'rel_gloc_ids' => '213,1177',
		'currency' => 'THB',
		'currency_name' => 'Baht',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Bangkok',
		'job_location' => '0',
		'published' => '1',
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			'summary' => 'Master the skills and strategies for handling the position of supervisor or leader with the Supervisor Training Masterclass course.<br>
At first, you will explore how to set your goals and expectations as a supervisor. Then, there will be a thorough discussion on delegation. Delegating is a crucial skill for supervisors at any level. You cannot take on more responsibility unless you are willing to delegate to others or assign tasks to others. The course teaches you how to Delegate for growth and performance of your employees. The process of delegation and the right ways of assigning a task to the right person, and taking updates about his task, - everything will be discussed in the course. Then you will learn how to give feedback and resolve the conflict.<br>
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By the end of the course, you will be bold enough to perform your role as a skilled supervisor.<br>
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<strong>Key features of the course:</strong>

<ul>
	<li>Lifetime access to the course</li>
	<li>No hidden fees, only pay the price of the course which includes exam fees.</li>
	<li>Recognised qualification upon successful completion of the course</li>
	<li>Study from anywhere, anytime, whenever it is convenient for you.</li>
	<li>Affordable and engaging e-learning study materials</li>
	<li>Study at your own pace from tablet, PC or smartphone</li>
	<li>Online tutor support when you are in need.</li>
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<strong>Who is this course for?</strong><br>
<br>
There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.<br>
<br>
<strong>Assessment and Certification</strong><br>
<br>
The course is assessed online with a multiple-choice test, which is marked automatically. You will know instantly whether you have passed or not. Those who pass this test will have the qualification of Supervisor Training Masterclass. Certificate will be produced in PDF format at an additional cost of&nbsp;&pound; and Printed Hardcopy at&nbsp;&pound;<br>
<br>
<br>
<strong>COURSE CURRICULUM<br>
<br>
Supervisor</strong>

<ul>
	<li>Module One - Getting Started</li>
	<li>Module Two - Setting Expectations</li>
	<li>Module Three - Setting Goals</li>
	<li>Module Four - Assigning Work</li>
	<li>Module Five - Degrees of Delegation</li>
	<li>Module Six - Implementing Delegation</li>
	<li>Module Seven - Providing Feedback</li>
	<li>Module Eight - Managing Your Time</li>
	<li>Module Nine - Resolving Conflict</li>
	<li>Module Ten - Tips for Special Situations</li>
	<li>Module Eleven - A Survival Guide for the New Supervisor</li>
	<li>Module Twelve - Wrapping Up</li>
</ul>
<br>
<strong>Supervisor Skills</strong>

<ul>
	<li>Making the Transition</li>
	<li>Key Behaviors and Attitudes</li>
	<li>Setting Goals as Supervisor</li>
	<li>Planning for Success</li>
	<li>Active Listening Techniques</li>
	<li>Communication Skills</li>
	<li>Giving Feedback</li>
	<li>Giving Instructions</li>
	<li>Orders, Requests, and Suggestions</li>
	<li>Managing Conflict</li>
	<li>Managing Challenging Situations</li>
</ul>
<strong>Activities</strong>

<ul>
	<li>Supervisor Training Masterclass - Activities</li>
</ul>
<strong>Recommended Reading</strong>

<ul>
	<li>Supervisor Training Masterclass : Professional Supervisor Training Course</li>
</ul>
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			'summary' => 'Master the skills and strategies for handling the position of supervisor or leader with the Supervisor Training Masterclass course.<br>
At first, you will explore how to set your goals and expectations as a supervisor. Then, there will be a thorough discussion on delegation. Delegating is a crucial skill for supervisors at any level. You cannot take on more responsibility unless you are willing to delegate to others or assign tasks to others. The course teaches you how to Delegate for growth and performance of your employees. The process of delegation and the right ways of assigning a task to the right person, and taking updates about his task, - everything will be discussed in the course. Then you will learn how to give feedback and resolve the conflict.<br>
The second part deals with the skills of a supervisor and closely related to the concepts of the first part. The perfect ways of giving feedback, solving the conflict, bullying or harassment, managing time, listening skills, etc. will be covered in the course.<br>
By the end of the course, you will be bold enough to perform your role as a skilled supervisor.<br>
<br>
<strong>Key features of the course:</strong>

<ul>
	<li>Lifetime access to the course</li>
	<li>No hidden fees, only pay the price of the course which includes exam fees.</li>
	<li>Recognised qualification upon successful completion of the course</li>
	<li>Study from anywhere, anytime, whenever it is convenient for you.</li>
	<li>Affordable and engaging e-learning study materials</li>
	<li>Study at your own pace from tablet, PC or smartphone</li>
	<li>Online tutor support when you are in need.</li>
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<br>
<strong>Who is this course for?</strong><br>
<br>
There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.<br>
<br>
<strong>Assessment and Certification</strong><br>
<br>
The course is assessed online with a multiple-choice test, which is marked automatically. You will know instantly whether you have passed or not. Those who pass this test will have the qualification of Supervisor Training Masterclass. Certificate will be produced in PDF format at an additional cost of&nbsp;&pound; and Printed Hardcopy at&nbsp;&pound;<br>
<br>
<br>
<strong>COURSE CURRICULUM<br>
<br>
Supervisor</strong>

<ul>
	<li>Module One - Getting Started</li>
	<li>Module Two - Setting Expectations</li>
	<li>Module Three - Setting Goals</li>
	<li>Module Four - Assigning Work</li>
	<li>Module Five - Degrees of Delegation</li>
	<li>Module Six - Implementing Delegation</li>
	<li>Module Seven - Providing Feedback</li>
	<li>Module Eight - Managing Your Time</li>
	<li>Module Nine - Resolving Conflict</li>
	<li>Module Ten - Tips for Special Situations</li>
	<li>Module Eleven - A Survival Guide for the New Supervisor</li>
	<li>Module Twelve - Wrapping Up</li>
</ul>
<br>
<strong>Supervisor Skills</strong>

<ul>
	<li>Making the Transition</li>
	<li>Key Behaviors and Attitudes</li>
	<li>Setting Goals as Supervisor</li>
	<li>Planning for Success</li>
	<li>Active Listening Techniques</li>
	<li>Communication Skills</li>
	<li>Giving Feedback</li>
	<li>Giving Instructions</li>
	<li>Orders, Requests, and Suggestions</li>
	<li>Managing Conflict</li>
	<li>Managing Challenging Situations</li>
</ul>
<strong>Activities</strong>

<ul>
	<li>Supervisor Training Masterclass - Activities</li>
</ul>
<strong>Recommended Reading</strong>

<ul>
	<li>Supervisor Training Masterclass : Professional Supervisor Training Course</li>
</ul>
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			'career_path' => 'Senior Production Supervisor,Manufacturing Supervisor,Restaurant Supervisor,Senior Operational Supervisor,Workshop Supervisor,Production Manager cum Supervisor,Maintenance Supervisors APS5',
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<strong>Knowledge Management Training Course<br />
<br />
Course Curriculum<br />
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Module 01: What is Knowledge Management?</strong>

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<strong>Module 02: The Business Case for Knowledge Management</strong>

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	<li>Business Case Basics</li>
	<li>Sample Knowledge Management Business Case</li>
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<strong>Module 03: The Knowledge Management Mix</strong>

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<strong>Module 04: The Knowledge Management Framework</strong>

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	<li>Needs Analysis</li>
	<li>Resource Identification</li>
	<li>Process Analysis, Identification, and Construction</li>
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<strong>Module 05: ITandD&#39;s Conundrum</strong>

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<strong>Module 07: The Knowledge Management Toolkit</strong>

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	<li>Creating a Knowledge Management Body of Knowledge (KMBOK)</li>
	<li>Advertise for Your CKO</li>
	<li>Creating a Post-Mortem Plan</li>
	<li>Creating Measures</li>
	<li>Start With a Pilot</li>
	<li>Where Do I Put This?</li>
</ul>
<strong>Certification</strong><br />
<br />
By the successful completion of the course, the learner will instantly receive an E-Certificate, which is free of cost. In addition, our courses provide you with up-to-date industry knowledge and skills, aiming to make you an expert in the field.<br />
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			'summary' => 'The Knowledge Management course begins with the essential knowledge of Knowledge Management and progresses to impart shared skill knowledge. This course will provide you with a comprehensive understanding of Knowledge Management through key ideas, strategies, and in-depth information. This Knowledge Management course will teach you real-world information and expertise from industry professionals and practitioners.<br />
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This course is fully an online course; you can start your learning from anywhere in the world. All you need is just a smartphone, tablet, laptop or any other device with an internet connection.<br />
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After successfully completing the course, you will gather all knowledge about this course, and you will get a recognition PDF certificate which is free of cost (price included in the course price). The certificate will enable you to add more value to your CV in order to stand out in the employment market or job market. In short, the Title Course is the ideal course for advancing your career. So, what are you holding out for? Enrol the course now!<br />
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<strong>Special Offer</strong>
<ul>
	<li>Learner will get Free Certificate</li>
	<li>No Extra fees</li>
	<li>Lifetime Course Access</li>
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<strong>Why Choose the Knowledge Management course?</strong>

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	<li>Developed by Qualified Professionals With Updated Materials</li>
	<li>24/7 Learning Support and Assistance</li>
	<li>Course completion free PDF certificate</li>
	<li>High-quality E-learning Study Materials</li>
	<li>No Hidden Fees or Exam Charges</li>
	<li>Access the Course Anywhere in the World</li>
	<li>Self Paced Learning and Laptop, Tablet, Smartphone Friendly</li>
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<strong>Knowledge Management Training Course<br />
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Course Curriculum<br />
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Module 01: What is Knowledge Management?</strong>

<ul>
	<li>What is Knowledge Management?</li>
	<li>History of Knowledge Management</li>
</ul>
<strong>Module 02: The Business Case for Knowledge Management</strong>

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	<li>Reducing Costs and Growing Sales with Knowledge Management</li>
	<li>Business Case Basics</li>
	<li>Sample Knowledge Management Business Case</li>
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<strong>Module 03: The Knowledge Management Mix</strong>

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	<li>People</li>
	<li>Technology</li>
	<li>Process</li>
</ul>
<strong>Module 04: The Knowledge Management Framework</strong>

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	<li>Introduction</li>
	<li>Needs Analysis</li>
	<li>Resource Identification</li>
	<li>Process Analysis, Identification, and Construction</li>
	<li>Accumulating, Sharing, and Storing Knowledge</li>
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<strong>Module 05: ITandD&#39;s Conundrum</strong>

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	<li>Case Study</li>
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<strong>Module 06: Knowledge Management Models</strong>

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	<li>The KM Process Framework (Bukowitz and Williams)</li>
	<li>Knowledge Management Matrix (Gamble and Blackwell)</li>
	<li>Process Model (Botha)</li>
	<li>Knowledge Spiral Model (Nonaka and Takeuchi)</li>
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<strong>Module 07: The Knowledge Management Toolkit</strong>

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	<li>Cross-Functional Teams</li>
	<li>Mentoring</li>
	<li>Organisational Culture</li>
	<li>IT Solutions</li>
	<li>Which Technologies Would Be Best?</li>
</ul>
<strong>Module 08: Implementing Knowledge Management Initiatives</strong>

<ul>
	<li>Building Knowledge Networks</li>
	<li>Creating a Knowledge Management Body of Knowledge (KMBOK)</li>
	<li>Advertise for Your CKO</li>
	<li>Creating a Post-Mortem Plan</li>
	<li>Creating Measures</li>
	<li>Start With a Pilot</li>
	<li>Where Do I Put This?</li>
</ul>
<strong>Certification</strong><br />
<br />
By the successful completion of the course, the learner will instantly receive an E-Certificate, which is free of cost. In addition, our courses provide you with up-to-date industry knowledge and skills, aiming to make you an expert in the field.<br />
&nbsp;',
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Hiring company

Workforce Group

Workforce Group is a Management Consulting and Outsourcing Professional Services Firm. Since we started out in 2004, our objective has been to solve big challenges. To provide some of the most actionable insights for businesses in Nigeria. To produce top results for our clients through consulting, recruitment, training, outsourcing and technology services.
See all jobs at Workforce Group
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General Manager, Operations

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