Customer Relation Consultant

Last Updated on 04 May '24 Expiring on 01 Jun '24 RM 8000 / month Service Customer: - Interact with customers in a professional and courteous manner to understand their requirements. - Address customer inquiries and concerns promptly and effectively. - Ensure customer satisfaction by providing high-quality service and support. Analyze Customer Profile: - Conduct thorough analysis of customer profiles, including their needs, objectives, and challenges - Utilize various tools and methodologies to gather relevant data and insights. - Identify key areas for improvement or opportunities for optimization. Provide Solutions and Advice: - Develop customized solutions and recommendations based on the analysis of customer profiles. - Communicate findings and proposed strategies clearly and persuasively to customers. - Collaborate with internal teams to implement solutions and support customers throughout the process. Maintain Documentation: - Document all interactions, analysis, and recommendations accurately and comprehensively. - Keep records of customer profiles, preferences, and historical data for future reference. - Ensure confidentiality and security of customer information at all times.

• Job Type: Full Time
• Timing / Shifts: 5 Day Week

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