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Home Malaysia Technical Service Engineer

Technical Service Engineer

Full time at Fresenius medical care in Malaysia
Posted on May 8, 2024

Job details

Primary Purpose: Support the Technical department in relation to the Product servicing and coordinating with Business & Clinical Dept in new product installation Accountabilities:

  • Responsible for maintaining and providing technical service to renal units/dialysis related equipment.
  • To provide technical support to the clinical resources nurses in trials and installations.
  • Assist customer service with technical clarification of customer orders.
  • Maintain all equipment to minimize down time / ensure all services are carried out on time.
  • To manage spare part stocks in hand, returned stock and faulty stock.
  • Educate staff in the hospitals / dialysis center on the operation of Fresenius machines.
  • Maintain proper documentations, i.e. Service Reports
  • Record and update technical database on breaks down attended.
  • Conduct periodical preventive maintenance.
  • Conduct user and technical training.
  • Any other ad-hoc duties assigned.
Requirements:
  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Engineering (Electrical/Electronic/Mechanical), Engineering or equivalent.
  • At least 2 year(s) of working experience in servicing Fresenius Machine & equipment
  • Display a professional image to the customers at all times. Maintain the company image to a consistently high standard.
  • To carry out all duties and responsibilities in an efficient, courteous and professional manner.
  • Must be aggressive and able to work independently but also be able to work in team.
  • Willing to work long and odd hours.
  • Possess own transport and prepared to travel outstation at short notice as and when required.
  • Possess good interpersonal and communication skills both in English and Bahasa Malaysia.
  • Fresh graduates are welcome to apply.
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