MineStar App Specialist
Job details
Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Description: Caterpillar is looking for 2 x Application Specialist to join the team, must be willing to travel both domestically and internationally.
- Do you want work-life balance?
- Working International and/or Domestic FIFO?
- Do you want to be part of a cutting-edge team that is at the forefront of changing the way underground mining is done?
- Do you love problem solving and creating solutions for customers?
- Are you proficient with radio and computer networks troubleshooting?
- Implementing MineStar Fleet and Command for Underground to maximise system performance.
- Through close collaboration internally and externally, you will become a trusted advisor for the customer.
- Supporting and advising MineStar Fleet and Command for Underground Office Supervisors, Builders and Controllers in all aspects of Minestar system performance, including minimising downtime.
- Providing technical support to MineStar Fleet and Command for Underground System on-board maintenance Supervisors and Technicians.
- Supporting hardware and software installation and configuration through establishing Quality Assurance and Quality Control processes.
- Measuring, benchmarking and reporting on MineStar Fleet and Command for Underground System performance and suggesting opportunities for improvements.
- Developing training and process material.
- Training program is tailored to the individual, which may include 2 x 4 weeks class room training and on the job training and mentoring over a 6 to 12 month period.
- This role will be on roster, both onsite and remote depending on the project you are working on
- University degree in IT, Mining Engineering or related discipline
- Sound understanding of computer and/or radio communication networks
- Ready for a new challenge
- Passionate about technology with some technical exposure
- Excellent interpersonal skills
- Strong analytical and problem-solving skills
- Ability to multi-task and thrive in a fast-paced environment
- Strong change management skills
- Attention to detail
- Customer relationship management
- Data analytics
- Problem solver
- Exceptional time management
- Ability to work autonomously as well as part of a complex team
- Must be a self-starter with sound organisation and prioritising skills
- Ability to meet the ongoing COVID vaccination mandate requirements of our major mining customers and regional governments in Australia and Internationally
- Mining experience
- Knowledge of mining technology products and product applications, including Fleet Management systems
- The successful candidate must be able to meet the requirements for a working visa for Indonesia
- Competitive site allowance
- Attractive Bonus
- Caterpillar share scheme
- Great work life balance
- Access to CAT Advantage – Employee discount program across hundreds of retailers.
- Access to hundreds of training programs
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.