AccessAbility Support Officer
Job details
TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State, with a history of serving Queensland communities for over 140 years. We have recently been named the State Winner of the 2023 Large Training Provider of the Year at the prestigious Queensland Training Awards. Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies. From entry-level certificates through to bachelor degrees, and comprehensive trade training, TAFE Queensland delivers hands-on, practical training across almost 500 qualifications at more than 60 campus locations throughout Queensland, from Thursday Island in the North to Coolangatta in the South East and as far west as Mount Isa. Our unique structure and statewide delivery model supports our commitment to assisting the diverse needs of our students, from a wide range of socio-economic and cultural backgrounds, and in regional and remote locations. Our responsive approach allows us to adapt our offering to meet the needs of local industries by delivering training that strengthens local communities and provides real employment opportunities for graduates. We have a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training. Our students benefit from our innovative, authentic, and progressive team, helping them graduate confidently, capable, and with the hands-on skills employers need. At TAFE Queensland, we hold true to our values—Safety first, Working together, Focusing on our customer, Taking responsibility and Showing initiative—and keep our customers at the centre of everything we do. By living these values we continue to strengthen TAFE Queensland’s reputation as a leading provider of high quality education and training Our people are recognised for demonstrating these values in their everyday work. TAFE Queensland values diversity and inclusion and provides employment opportunities which are inclusive of peoples from all diversity groups. For more information about TAFE Queensland visit As the AccessAbility Services Officer you will be responsible for coordinating disability services for students to achieve vocational and educational outcomes. This position reports to the Student Support Manager. This is a Permanent, Full-Time opportunity. The position will be based primarily at Southbank however you may be required to perform work at other TAFE Queensland campuses. Key Responsibilities
- Contribute to the success of transformation and cultural change through promoting and modelling the established values of Safety First, Working Together, Focussing on our Customer, Taking Responsibility and Showing Initiative.
- Through case management processes identify the individual and collective needs of students with a disability, ensuring case notes, records of meetings, actions and agreements are maintained.
- Prepare funding submissions and reimbursement claims, monitor expenditure and prepare regular reports and related documentation. This may include SDS (Skills Disability Support) and DAAWS (Disabled Australian Apprenticeship Wage Scheme) funding.
- Provide relevant information and advice to prospective students and external agencies as required on how people with disability can access VET pathways.
- Assess the needs of prospective and current students with a disability in consultation with students, faculties, carers, support agencies and other stakeholders, and negotiate reasonable adjustments, facilities and assistive technologies as required.
- Coordinate the selection, supervision and ongoing training of disability support workers employed to provide individualised assistance to students with a disability. This may include, support workers, study coach staff and Auslan interpreters.
- Review, record and endorse casual pay claims for Manager approval.
- Develop and maintain networks as a basis for informing and referring students with a disability in the areas of enrolment and financial assistance, orientation, assessment, bridging courses, reasonable adjustments to curriculum, tutoring, study skills, learning support, library services, counselling, employment assistance, and access to assistive technologies .
- Develop and deliver regular awareness and targeted training programs to inform staff and students of their rights and responsibilities under the Disability Discrimination Act 1992, Disability Standards for Education 2005, associated legislation, TAFE Queensland Policies and Procedures and provide details of support services and agencies available to students with disabilities.
- Advise and/or participate in other organisation activities to ensure that they are inclusive of students with disabilities, e.g. organisation promotional activities and production of Student Support resources.
- Maintain confidentiality of consultations with individuals with a disability, their advocates and/or referral agencies in accordance with the Disabiity Discrimination Act 1992 and Disability Standards for Education 2005.
- Contribute as required to TAFE Queensland policies and procedures to ensure the access and equity of students with a disability are appropriately included.
- Contribute to the achievement of organisational objectives by adherence to and continuous improvement of quality systems and processes.
- Achieves positive outcomes with clients with a range of disabilities in an educational, training or employment setting, in particular the ability to assess and counsel clients with disabilities for placement in an educational and training setting.
- Demonstrates experience and knowledge in developing and managing strategies related to the provision of services to people with a disability, including an advanced understanding of the principles of reasonable adjustment to achieve positive outcomes
- Demonstrates knowledge of State and Commonwealth legislation, policies and programs related to the education, training and employment for people with disabilities.
- Demonstrates ability to coordinate budgets and expenditure to meet budget constraints.
- Displays flexibility and responsiveness and has the initiative, attitude and ability to thrive within a dynamic, challenging and changing environment.
- There are no mandatory requirements for this role.
- Possession of a qualification in Disability and/or Human Services from a recognised tertiary institution
- Current experience in Disability and/or Human Services field
- A detailed resume;
- A cover letter that outlines your known skills, abilities, knowledge and experience in response to the “How you will be assessed” criteria above (maximum of 2 pages in total; and
- The contact details for two referees (one of whom is your current Manager)
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity .Documents
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