Network Operation Center Analyst
Job details
At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!The primary objective of the Telecom Network Operations Center is to monitor, manage & support CN networks & Network carried services with a goal to offer optimum Network availability to our internal & external customers. The Candidate should have at least 3 years of experience in the IT field. Its primary responsibility would be to support the CN IT Telecom’s Core Network. Excellent knowledge of the following environment’s is a must: Fibre optic, MPLS & Microwave technologies. The position also requires the ability and skills to troubleshoot, isolate & resolve incidents. The selected candidate must be a resident of the great Montreal Metropolitan.Description:Shift work 7/24 (Rotating 12 hrs shift work include days, evenings/nights & week ends.)Provide level 1 & level 2 Incident solving support on all Telecom services.Track, follow up, coordinates work activities regarding Telecom incidents.Provide technical expertise to CN Field Technicians.Manage CN IT Telecom trouble tickets.Event Management of CN Core Transport Network.Manage and coordinate CN Fiber restoration and maintenance activities.Oncall pager duty (rotation)Skill set :· Hands on experience of telecommunications hardware and management platforms· Experience with telecom configuration, management and monitoring· Knowledge of the common sources of trouble in telecommunications equipment and lines· Operational and results focus· Professional customer orientation· Solid problem solving skills· High energy, multi-tasking skills· Engages and inspires passion – motivates people· Tactful and exercises good judgment.· Process driven and able to turn strategy into tactical actionable tasks.· Creativity and strong analytic skills· Time management skills and prioritizationAssets:· Understanding of ITIL processesNRS I / Nokia Network Routing Specialist or CCNA or equivalentBilingual Candidate (English & French) is an asset.· Technical experience in the field of telecommunications (3 years)· Experience in a NOC (Network Operation Center) 7/24 environment is an asset· Knowledge Organisational & process framework (ITIL) is an assetExperience in the different activities associated to fiber optic management· Knowledge in Facility management ( Power plant, HVAC, Telemetry) is an asset· Experience working in a large IT organization The Telecom Operation team is required to be familiar with thefollowing communications technologies and protocols:Ethernet, TCP/IP and related protocolsIS-IS , BGP routing protocsTDM (Time-division multiplexing)SHDSL (Single-pair high-speed digital subscriber line)Microwave Alcatel (Alcatel MPR9500)MPLS Alcatel (7750,7705)CWDM/DWDM (Optelian, CIENA 6500)Data radio Point to Point and Point to multipoint (Cambium, Redlines)AC and DC Power Systems / HVACAbout CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.At CN, we are dedicated to building North America’s safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don’t apply unless they feel they fit the job posting at 100%. Even if you don’t see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at cnrecruitment@cn.ca.As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.
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null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p>At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!The primary objective of the Telecom Network Operations Center is to monitor, manage & support CN networks & Network carried services with a goal to offer optimum Network availability to our internal & external customers. The Candidate should have at least 3 years of experience in the IT field. Its primary responsibility would be to support the CN IT Telecom’s Core Network. Excellent knowledge of the following environment’s is a must: Fibre optic, MPLS & Microwave technologies. The position also requires the ability and skills to troubleshoot, isolate & resolve incidents. The selected candidate must be a resident of the great Montreal Metropolitan.Description:Shift work 7/24 (Rotating 12 hrs shift work include days, evenings/nights & week ends.)Provide level 1 & level 2 Incident solving support on all Telecom services.Track, follow up, coordinates work activities regarding Telecom incidents.Provide technical expertise to CN Field Technicians.Manage CN IT Telecom trouble tickets.Event Management of CN Core Transport Network.Manage and coordinate CN Fiber restoration and maintenance activities.Oncall pager duty (rotation)Skill set :· Hands on experience of telecommunications hardware and management platforms· Experience with telecom configuration, management and monitoring· Knowledge of the common sources of trouble in telecommunications equipment and lines· Operational and results focus· Professional customer orientation· Solid problem solving skills· High energy, multi-tasking skills· Engages and inspires passion – motivates people· Tactful and exercises good judgment.· Process driven and able to turn strategy into tactical actionable tasks.· Creativity and strong analytic skills· Time management skills and prioritizationAssets:· Understanding of ITIL processesNRS I / Nokia Network Routing Specialist or CCNA or equivalentBilingual Candidate (English & French) is an asset.· Technical experience in the field of telecommunications (3 years)· Experience in a NOC (Network Operation Center) 7/24 environment is an asset· Knowledge Organisational & process framework (ITIL) is an assetExperience in the different activities associated to fiber optic management· Knowledge in Facility management ( Power plant, HVAC, Telemetry) is an asset· Experience working in a large IT organization The Telecom Operation team is required to be familiar with thefollowing communications technologies and protocols:Ethernet, TCP/IP and related protocolsIS-IS , BGP routing protocsTDM (Time-division multiplexing)SHDSL (Single-pair high-speed digital subscriber line)Microwave Alcatel (Alcatel MPR9500)MPLS Alcatel (7750,7705)CWDM/DWDM (Optelian, CIENA 6500)Data radio Point to Point and Point to multipoint (Cambium, Redlines)AC and DC Power Systems / HVACAbout CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.At CN, we are dedicated to building North America’s safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don’t apply unless they feel they fit the job posting at 100%. Even if you don’t see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at cnrecruitment@cn.ca.As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. 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The Effective Line Management Strategies bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.<br /> <br /> This <strong>Effective Line Management Strategies</strong> course provides complete 360-degree training on Effective Line Management Strategies. You’ll get not one, not two, not three, but twenty-five Effective Line Management Strategies courses included in this course. Plus Studyhub’s signature Forever Access is given as always, meaning these Effective Line Management Strategies courses are yours for as long as you want them once you enrol in this course<br /> <br /> <strong>This Effective Line Management Strategies Bundle consists the following career oriented courses:</strong> <ul> <li>Course 01: Line Management</li> <li>Course 02: Business Analysis</li> <li>Course 03: Business Law</li> <li>Course 04: Diploma in People Management Training and Recruitment Process</li> <li>Course 05: Recruitment Advisor</li> <li>Course 06: Payroll Manager and HR Management</li> <li>Course 07: Performance Management</li> <li>Course 08: Talent Management</li> <li>Course 09: Facilitation Training and Strategic Operations Management Diploma</li> <li>Course 10: Internal Communications</li> <li>Course 11: Cross-Cultural Awareness Training Diploma Certificate</li> <li>Course 12: Document Control</li> <li>Course 13: Workplace Confidentiality</li> <li>Course 14: Organisation & People Management</li> <li>Course 15: Building a Positive Work Culture: Principles of Organisational Behaviour Management</li> <li>Course 16: Supervisor Training</li> <li>Course 17: Project Management</li> <li>Course 18: Leadership & Management Training</li> <li>Course 19: Motivation Skills</li> <li>Course 20: Equality, Diversity and Discrimination</li> <li>Course 21: Risk Management</li> <li>Course 22: Coaching and Mentoring</li> <li>Course 23: Supply Chain Management</li> <li>Course 24: Operations Management</li> <li>Course 25: Communication Skills Master Class</li> </ul> <strong>Description</strong><br /> <br /> The <strong>Effective Line Management Strategies</strong> course has been prepared by focusing largely on Effective Line Management Strategies career readiness. 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Plus Studyhub’s signature Forever Access is given as always, meaning these Effective Line Management Strategies courses are yours for as long as you want them once you enrol in this course<br /> <br /> <strong>This Effective Line Management Strategies Bundle consists the following career oriented courses:</strong> <ul> <li>Course 01: Line Management</li> <li>Course 02: Business Analysis</li> <li>Course 03: Business Law</li> <li>Course 04: Diploma in People Management Training and Recruitment Process</li> <li>Course 05: Recruitment Advisor</li> <li>Course 06: Payroll Manager and HR Management</li> <li>Course 07: Performance Management</li> <li>Course 08: Talent Management</li> <li>Course 09: Facilitation Training and Strategic Operations Management Diploma</li> <li>Course 10: Internal Communications</li> <li>Course 11: Cross-Cultural Awareness Training Diploma Certificate</li> <li>Course 12: Document Control</li> <li>Course 13: Workplace Confidentiality</li> <li>Course 14: Organisation & People Management</li> <li>Course 15: Building a Positive Work Culture: Principles of Organisational Behaviour Management</li> <li>Course 16: Supervisor Training</li> <li>Course 17: Project Management</li> <li>Course 18: Leadership & Management Training</li> <li>Course 19: Motivation Skills</li> <li>Course 20: Equality, Diversity and Discrimination</li> <li>Course 21: Risk Management</li> <li>Course 22: Coaching and Mentoring</li> <li>Course 23: Supply Chain Management</li> <li>Course 24: Operations Management</li> <li>Course 25: Communication Skills Master Class</li> </ul> <strong>Description</strong><br /> <br /> The <strong>Effective Line Management Strategies</strong> course has been prepared by focusing largely on Effective Line Management Strategies career readiness. 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'preferences' => null ), 'CourseTranslation' => array( 'id' => '221281', 'course_id' => '143793', 'title' => 'Certification in Business Operations', 'slug' => 'certification-in-business-operations-course-gate', 'external_link' => 'https://coursegate.co.uk/course/business-operations-manager-training/', 'summary' => 'Whether you're looking to advance or start a career in business operations, acquiring essential skills and techniques for managing and improving various aspects of operational processes is crucial. That's why we designed the Certification in Business Operations course, providing you with the knowledge and skills you need to succeed.<br /> This Certification in Business Operations Course will help you develop your business expertise by teaching you the day-to-day operations of business management.<br /> The course is segmented into 11 modules that cover topics such as operations management, process management, supply chain management, gap analysis, planning and sourcing operations, purchasing and procurement management, six sigma basics, inventory management, project management, quality management, and risk assessment and management. You will learn how to analyse, design, implement, and monitor business operations in a variety of contexts and industries using best practices and tools.<br /> Upon completing this course, you will also receive a certificate of completion, demonstrating your competence and credibility to employers and clients.<br /> <br /> <strong>Course Curriculum</strong> <ul> <li>Module 01: Operations Management</li> <li>Module 02: Process Management</li> <li>Module 03: Supply Chain Management</li> <li>Module 04: Gap Analysis</li> <li>Module 05: Planning and Sourcing Operations</li> <li>Module 06: Purchasing and Procurement Management</li> <li>Module 07: Six Sigma Basics</li> <li>Module 08: Inventory Management</li> <li>Module 09: Project Management</li> <li>Module 10: Quality Management</li> <li>Module 11: Risk Assessment and Management</li> </ul> <strong>Learning Outcomes</strong> <ul> <li>Learn the roles and responsibilities of an Operations Manager</li> <li>Develop effective process management techniques and strategies</li> <li>Learn the importance of efficient supply chains</li> <li>Understand how to oversee procurement operations</li> <li>Gain an understanding of advanced project management</li> <li>Learn how to take stock and manage inventory</li> <li>Enhance your communication skills</li> <li>Grow your planning and mapping skills.</li> </ul> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Operations Manager,Business Analyst,Supply Chain Coordinator,Procurement Specialist,Inventory Manager,Project Coordinator,Operations Consultant,Process Improvement Specialist,Risk Management Analyst', 'eligibility' => '<ul> <li>This course is available to all learners, of all academic backgrounds.</li> <li>Learners should be aged 16 or over to undertake the qualification.</li> <li>Good understanding of English language, numeracy and ICT are required to attend this course.</li> </ul> ', 'school' => 'Course Gate', 'keywords' => 'Management,Operations Management,Business,Operations Manager,business management', 'location' => 'Online', 'duration' => 'Upto 28 Hours', 'timing' => null, 'cost' => null, 'discount' => '95% Off for Laimoon Users!', 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ) ) $job = array( 'Job' => array( 'id' => '43523735', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Network Operation Center Analyst', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p>At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!The primary objective of the Telecom Network Operations Center is to monitor, manage & support CN networks & Network carried services with a goal to offer optimum Network availability to our internal & external customers. The Candidate should have at least 3 years of experience in the IT field. Its primary responsibility would be to support the CN IT Telecom’s Core Network. Excellent knowledge of the following environment’s is a must: Fibre optic, MPLS & Microwave technologies. The position also requires the ability and skills to troubleshoot, isolate & resolve incidents. The selected candidate must be a resident of the great Montreal Metropolitan.Description:Shift work 7/24 (Rotating 12 hrs shift work include days, evenings/nights & week ends.)Provide level 1 & level 2 Incident solving support on all Telecom services.Track, follow up, coordinates work activities regarding Telecom incidents.Provide technical expertise to CN Field Technicians.Manage CN IT Telecom trouble tickets.Event Management of CN Core Transport Network.Manage and coordinate CN Fiber restoration and maintenance activities.Oncall pager duty (rotation)Skill set :· Hands on experience of telecommunications hardware and management platforms· Experience with telecom configuration, management and monitoring· Knowledge of the common sources of trouble in telecommunications equipment and lines· Operational and results focus· Professional customer orientation· Solid problem solving skills· High energy, multi-tasking skills· Engages and inspires passion – motivates people· Tactful and exercises good judgment.· Process driven and able to turn strategy into tactical actionable tasks.· Creativity and strong analytic skills· Time management skills and prioritizationAssets:· Understanding of ITIL processesNRS I / Nokia Network Routing Specialist or CCNA or equivalentBilingual Candidate (English & French) is an asset.· Technical experience in the field of telecommunications (3 years)· Experience in a NOC (Network Operation Center) 7/24 environment is an asset· Knowledge Organisational & process framework (ITIL) is an assetExperience in the different activities associated to fiber optic management· Knowledge in Facility management ( Power plant, HVAC, Telemetry) is an asset· Experience working in a large IT organization The Telecom Operation team is required to be familiar with thefollowing communications technologies and protocols:Ethernet, TCP/IP and related protocolsIS-IS , BGP routing protocsTDM (Time-division multiplexing)SHDSL (Single-pair high-speed digital subscriber line)Microwave Alcatel (Alcatel MPR9500)MPLS Alcatel (7750,7705)CWDM/DWDM (Optelian, CIENA 6500)Data radio Point to Point and Point to multipoint (Cambium, Redlines)AC and DC Power Systems / HVACAbout CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.At CN, we are dedicated to building North America’s safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don’t apply unless they feel they fit the job posting at 100%. Even if you don’t see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at cnrecruitment@cn.ca.As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. 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Hiring company
Canadian National Railway
-
AED 999
AED 1,998Duration: Upto 125 Hours -
Certification in Business Operations Course GateAED 47
AED 955Duration: Upto 28 Hours
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