Operation Specialist

Job Description

1. Responsible for developing long-term relationships with Sal7lyy's clients.
2. Execute and monitor operations and procedures in accordance with operational execution policies and organizational policies.
3. Tasks include scheduling appointments, notifying technicians of requests via phone and email, ensuring technician arrival confirmation, completing orders and obtaining prices, and dispatching technicians for invoicing.
4. Maintain and update client data on the department's used execution tool.
5. Implement customer service policies and instructions.
6. Receive service requests from various request reception sources.

Job Requirements

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Proven experience in operations management or a similar role.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
• Proficiency in Microsoft Office and other relevant software applications.
• Attention to detail and a high level of accuracy.
• Flexibility and adaptability to changing priorities and deadlines.