Health and Beauty Care Manager
Job details
_*Note: This position will be managing the health and beauty/natural supplements section *_*Job Overview:*The Customer Engagement Manager is responsible for the daily operations and management of the Customer Engagement department within the store. The role is responsible for ensuring customers are served by the staff of the department, leave educated on the products within the store, and are provided answers for their questions.The Customer Engagement Manager works directly with the store operations team, and store staff. Plays a key role of store operations team working closely with other Department Managers. Works with other Senior Managers with respect to their functional area, including the Finance Manager, Customer Experience Manager, Marketing Manager and Category Managers*Duties*:- Building strong team dynamic amongst customer engagement department staff- Provide feedback consistently and effectively to staff members- Recruit and select team members through application screening, interviews, and reference checks- Set expectations for staff and hold them accountable to these expectations- Schedule work and shifts appropriately to meet store needs- Oversee all HR decisions and administration for customer engagement department- Manages the work of the Assistant Customer Engagement Manager, department supervisors, receivers and all staff members in the Department.*Qualifications:** 3-5 years management experience in the Grocery Industry or Natural products related Industry.* *In depth knowledge of the Natural Foods Industry and its products** Knowledge of vitamins and supplements will be considered an asset.* High care for product integrity and proper product handling* Strong organizational skills* Self motivated* High initiative and willingness to communicate concerns directly* Understanding of proper use of CRS and other CNF systems* Demonstrated leadership ability* Above average Management Skills* Hiring, training and disciplinary experience* Computer knowledgeJob Type: Full-timeBenefits:* Dental care* Extended health care* On-site parking* Paid time off* Store discountSchedule:* 8 hour shift* Day shift* Evening shift* Morning shift* Weekends as neededWork Location: In person
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