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Home Nigeria Hotel Customer Service Officer

Hotel Customer Service Officer

Full time at TACADE Consulting ltd in Nigeria
Posted on May 8, 2024

Job details

Job title : Hotel Customer Service Officer jobs in Oyo Job Location : Oyo Deadline : May 12, 2024 Quick Recommended Links Responsibilities

  • Checking guests in and out.
  • Receiving and managing reservations made online and telephonically.
  • Verifying guests' payment methods during check-in.
  • Assigning rooms to guests and informing them of any specials offered by the hotel.
  • Organizing transport services for guests at their request.
  • Providing guests with information about the hotel.
  • Keeping abreast of attractions that may be of interest to guests.
  • Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.
Requirements
  • 2 - 6 years work experience.
  • Previous hospitality experience would be advantageous.
  • Strong written and verbal communication skills.
  • Well-presented and professional appearance.
  • Competency with Microsoft Office.
  • Ability to learn on the job.
  • Excellent customer service skills.
  • Must have flexible hours.

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