Hotel Customer Service Officer
Full time
at TACADE Consulting ltd
in
Nigeria
Posted on May 8, 2024
Job details
Job title : Hotel Customer Service Officer jobs in Oyo Job Location : Oyo Deadline : May 12, 2024 Quick Recommended Links Responsibilities
- Checking guests in and out.
- Receiving and managing reservations made online and telephonically.
- Verifying guests' payment methods during check-in.
- Assigning rooms to guests and informing them of any specials offered by the hotel.
- Organizing transport services for guests at their request.
- Providing guests with information about the hotel.
- Keeping abreast of attractions that may be of interest to guests.
- Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.
- 2 - 6 years work experience.
- Previous hospitality experience would be advantageous.
- Strong written and verbal communication skills.
- Well-presented and professional appearance.
- Competency with Microsoft Office.
- Ability to learn on the job.
- Excellent customer service skills.
- Must have flexible hours.
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