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Home Online Client Delivery Specialist

Client Delivery Specialist

Full time at CoreLogic in Online
Posted on May 8, 2024

Job details

Associate Client Delivery Manager page is loaded

Associate Client Delivery Manager

Apply locations Milwaukee, WI time type Full time posted on Posted 18 Days Ago job requisition id REQ14004 At CoreLogic, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. CoreLogic is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At CoreLogic, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry. Job Description: Job Duties
  • Collaborates with both new and current customers as well as internal stakeholders to coordinate implementation of CoreLogic’s advanced weather insight platform and weather verification e-commerce site.
  • Supports customers to solve 1st and 2nd tier/escalated customer service problems. Examines, evaluates, organizes, and follows up on moderately complex customer issues.
  • Conducts research and escalates issues for action as appropriate to more senior or specialized staff for immediate action.
  • Produces and updates documents, reports, records, and files.
  • Initiates contact with clients on matters that need close monitoring, identifies issues, and solves them.
  • May communicate with call center to provide guidance on procedure or special cases.
  • May handle order fulfillment. Processes orders, verifies information, records on spreadsheets, and communicates with customers. May help in customer billings; responds to inquiries about billing and works with collections and/or other departments to solve billing problems.
  • Completes other tasks as assigned, such as special projects.
Job Qualifications: Education, Experience, Knowledge and Skills
  • High school diploma or equivalent
  • Typically requires 2+ years related experience (college education may count for related experience)
  • Requires general knowledge of the organization, products, and customer service activities.
  • Proficient MS Office skills
  • Good verbal and written communication skills
  • Good customer service skills
  • Basic math skills
  • Ability to work under pressure and remain flexible to changing schedules and demands.
  • Ability to understand, respond and resolve a wide range of customer issues.
CoreLogic's Diversity Commitment: CoreLogic is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences. CoreLogic benefits information can be found here: . Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from any posted range.  EOE AA M/F/Veteran/Disability: CoreLogic is an Equal Opportunity/Affirmative Action employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. CoreLogic maintains a Drug-Free Workplace. Please apply on our website for consideration. Privacy Policy - By providing your telephone number, you agree to receive automated (SMS) text messages at that number from CoreLogic regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide. Connect with us on social media! Click on the quicklinks below to find out more about our company and associates.

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Are you ready for a career with CoreLogic?

When you're part of CoreLogic, you're part of something big; something that reaches beyond yourself and beyond today. We're not only a cutting-edge information solutions provider; we're also a team of the greatest thinkers, client-care representatives and talent from around the globe. We're poised toward a future filled with opportunity, discovery and ground-breaking work. And if you share this passion, then you may just be CoreLogic, too. CoreLogic is an Equal Opportunity/Affirmative Action employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. If you’d like more information about your EEO rights as an applicant, pleaseclick here . CoreLogic will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. For more information, please click here . If you need reasonable accommodation to complete the on-line application, please contact Talent Acquisition at careers@corelogic.com or 1-866-224-2086. Please include the following information in your email: The specific accommodation you’re requesting to complete an employment application The position you are applying for (job title and/or job number) Do you represent a third-party organization supporting individuals with disabilities? You can contact us at careers@corelogic.com. Please allow up to three business days to receive a response. Please include the following information in your email: Your organization’s name Organization’s location(s) Brief description of your need CoreLogic is aware of schemes involving fraudulent job postings on third-party employment search sites and/or individual(s) or entities claiming to be employees of CoreLogic. Those involved are offering fraudulent employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of CoreLogic or a CoreLogic recruiter, please contact CoreLogic at careers@corelogic.com .
  • Please be advised that all legitimate correspondence from a CoreLogic employee will come from "@CoreLogic.com" email accounts.
  • CoreLogic will not interview candidates via text or email. Our interviews will be conducted by recruiters and leaders via the phone, zoom/teams or in an in-person format.
  • CoreLogic will never ask candidates to make any type of personal financial investment related to gaining employment with the Company.
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