Senior CRM Consultant

Full time at CoreLogic in Online

Posted on May 8, 2024

Job details

At CoreLogic, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. CoreLogic is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At CoreLogic, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry. Job Description: The Senior CRM Consultant will work to provide clients with a superior experience throughout their lifecycle with CoreLogic-Protect. Working closely with clients through their deployments on CoreLogic | Restoration CRM, and then beyond, they will develop meaningful relationships that enhance the value clients achieve. Ultimately the position focuses on ensuring that clients achieve all their desired value deliverables from CoreLogic. This position has no direct reports. Critical Job Duties:

Ensures clients find the value in our software and provides exceptional service to clients over the phone, thought email and in person to help clients improve performance, accountability and results
Manages, coordinates and oversees the overall implementation of assigned clients by continuously motivating clients to complete training, adopt best practices and pursue the value that they purchased
Provides clients with information and materials, status reports, updates and other information in a timely manner
Takes a consultative approach to analyze and evaluate the clients’ current business practices to best direct the client in the necessary transitions required to replicate industry best practices
Demonstrate expertise in the knowledge of CoreLogic Protect’s products and Restoration industry practices when called upon as a subject matter expert
Contribute to special projects as required
Set-up new client databases, CLC teams and contacts and their assigned learning paths to prepare the necessary resources for clients’ deployment experience
Manage hand-off calls with new clients, engaging with sales to ensure there is a clear understanding of the clients’ value deliverables and expectations
Manage Acuity calendar effectively to ensure that clients can schedule meetings as required to successfully achieve value
Review CoreLogic | Restoration CRM Audit performance of clients throughout deployment
Effectively lead CoreLogic | Restoration CRM clients through weekly sales meetings during deployment to establish methodology and practical application to the clients’ business
Ongoing client relationship development and client support
Aid Help Desk Representatives as required
Participation in Champion Days as necessary

Job Qualifications: Specific Qualifications

Degree in related field or experience/training equivalent
Extensive customer service experience
Sales and marketing experience a plus
Preference given to those with experience in the Restoration or Property Insurance Claims industry
Expertise and comfort in presenting to both small and large groups on the phone, over the web and in person
Exceptional verbal and written communication skills
Strong computer skills and general technical aptitude
Excellent organization, planning and project management capabilities
Ability to analyze a complex work problem, identify the resources necessary to resolve, and drive the resolution to completion
Attention to detail and timeliness, with ability to manage multiple appointments scheduled throughout the day
Ability to be self-directed and prioritize workload independently

#LI-REMOTE The anticipated salary range for this position is $64,000 to $75,000. Additional benefits can be found here: Qualifications and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from this range. Annual Pay Range: 64,700 - 75,000 USD At CoreLogic, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. CoreLogic is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At CoreLogic, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry. Job Description: The Senior CRM Consultant will work to provide clients with a superior experience throughout their lifecycle with CoreLogic-Protect. Working closely with clients through their deployments on CoreLogic | Restoration CRM, and then beyond, they will develop meaningful relationships that enhance the value clients achieve. Ultimately the position focuses on ensuring that clients achieve all their desired value deliverables from CoreLogic. This position has no direct reports. Critical Job Duties:

Ensures clients find the value in our software and provides exceptional service to clients over the phone, thought email and in person to help clients improve performance, accountability and results
Manages, coordinates and oversees the overall implementation of assigned clients by continuously motivating clients to complete training, adopt best practices and pursue the value that they purchased
Provides clients with information and materials, status reports, updates and other information in a timely manner
Takes a consultative approach to analyze and evaluate the clients’ current business practices to best direct the client in the necessary transitions required to replicate industry best practices
Demonstrate expertise in the knowledge of CoreLogic Protect’s products and Restoration industry practices when called upon as a subject matter expert
Contribute to special projects as required
Set-up new client databases, CLC teams and contacts and their assigned learning paths to prepare the necessary resources for clients’ deployment experience
Manage hand-off calls with new clients, engaging with sales to ensure there is a clear understanding of the clients’ value deliverables and expectations
Manage Acuity calendar effectively to ensure that clients can schedule meetings as required to successfully achieve value
Review CoreLogic | Restoration CRM Audit performance of clients throughout deployment
Effectively lead CoreLogic | Restoration CRM clients through weekly sales meetings during deployment to establish methodology and practical application to the clients’ business
Ongoing client relationship development and client support
Aid Help Desk Representatives as required
Participation in Champion Days as necessary

Job Qualifications: Specific Qualifications

Degree in related field or experience/training equivalent
Extensive customer service experience
Sales and marketing experience a plus
Preference given to those with experience in the Restoration or Property Insurance Claims industry
Expertise and comfort in presenting to both small and large groups on the phone, over the web and in person
Exceptional verbal and written communication skills
Strong computer skills and general technical aptitude
Excellent organization, planning and project management capabilities
Ability to analyze a complex work problem, identify the resources necessary to resolve, and drive the resolution to completion
Attention to detail and timeliness, with ability to manage multiple appointments scheduled throughout the day
Ability to be self-directed and prioritize workload independently

#LI-REMOTE The anticipated salary range for this position is $64,000 to $75,000. Additional benefits can be found here: Qualifications and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from this range. Annual Pay Range: 64,700 - 75,000 USD Application Window: This opportunity is expected to remain posted through the date identified below, subject to business needs. 2024-04-29 CoreLogic benefits information can be found here: . Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from any posted range. CoreLogic's Diversity Commitment: CoreLogic is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences. EOE AA M/F/Veteran/Disability: CoreLogic is an Equal Opportunity/Affirmative Action employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. CoreLogic maintains a Drug-Free Workplace. Please apply on our website for consideration. Privacy Policy - By providing your telephone number, you agree to receive automated (SMS) text messages at that number from CoreLogic regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide. Connect with us on social media! Click on the quicklinks below to find out more about our company and associates.

About Us

Looking for a Remote role?

Please navigate to "location" and filter on desired country under the "locations". ex: United States, Canada, United Kingdom, New Zealand, Australia.

Are you ready for a career with CoreLogic?

When you're part of CoreLogic, you're part of something big; something that reaches beyond yourself and beyond today. We're not only a cutting-edge information solutions provider; we're also a team of the greatest thinkers, client-care representatives and talent from around the globe. We're poised toward a future filled with opportunity, discovery and ground-breaking work. And if you share this passion, then you may just be CoreLogic, too. CoreLogic is an Equal Opportunity/Affirmative Action employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. If you’d like more information about your EEO rights as an applicant, pleaseclick here . CoreLogic will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. For more information, please click here . If you need reasonable accommodation to complete the on-line application, please contact Talent Acquisition at careers@corelogic.com or 1-866-224-2086. Please include the following information in your email: The specific accommodation you’re requesting to complete an employment application The position you are applying for (job title and/or job number) Do you represent a third-party organization supporting individuals with disabilities? You can contact us at careers@corelogic.com. Please allow up to three business days to receive a response. Please include the following information in your email: Your organization’s name Organization’s location(s) Brief description of your need CoreLogic is aware of schemes involving fraudulent job postings on third-party employment search sites and/or individual(s) or entities claiming to be employees of CoreLogic. Those involved are offering fraudulent employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of CoreLogic or a CoreLogic recruiter, please contact CoreLogic at careers@corelogic.com .

Please be advised that all legitimate correspondence from a CoreLogic employee will come from "@CoreLogic.com" email accounts.
CoreLogic will not interview candidates via text or email. Our interviews will be conducted by recruiters and leaders via the phone, zoom/teams or in an in-person format.
CoreLogic will never ask candidates to make any type of personal financial investment related to gaining employment with the Company.

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			'job_function_id' => null,
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			'external_job_description' => '<p> At CoreLogic, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. </p><p> CoreLogic is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At CoreLogic, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry. </p><p><b> Job Description: </b></p><p> The Senior CRM Consultant will work to provide clients with a superior experience throughout their lifecycle with CoreLogic-Protect. Working closely with clients through their deployments on CoreLogic | Restoration CRM, and then beyond, they will develop meaningful relationships that enhance the value clients achieve. Ultimately the position focuses on ensuring that clients achieve all their desired value deliverables from CoreLogic. </p><p> This position has no direct reports. </p><p> Critical Job Duties: </p><ul><li> Ensures clients find the value in our software and provides exceptional service to clients over the phone, thought email and in person to help clients improve performance, accountability and results </li><li> Manages, coordinates and oversees the overall implementation of assigned clients by continuously motivating clients to complete training, adopt best practices and pursue the value that they purchased </li><li> Provides clients with information and materials, status reports, updates and other information in a timely manner </li><li> Takes a consultative approach to analyze and evaluate the clients’ current business practices to best direct the client in the necessary transitions required to replicate industry best practices </li><li> Demonstrate expertise in the knowledge of CoreLogic Protect’s products and Restoration industry practices when called upon as a subject matter expert </li><li> Contribute to special projects as required </li><li> Set-up new client databases, CLC teams and contacts and their assigned learning paths to prepare the necessary resources for clients’ deployment experience </li><li> Manage hand-off calls with new clients, engaging with sales to ensure there is a clear understanding of the clients’ value deliverables and expectations </li><li> Manage Acuity calendar effectively to ensure that clients can schedule meetings as required to successfully achieve value </li><li> Review CoreLogic | Restoration CRM Audit performance of clients throughout deployment </li><li> Effectively lead CoreLogic | Restoration CRM clients through weekly sales meetings during deployment to establish methodology and practical application to the clients’ business </li><li> Ongoing client relationship development and client support </li><li> Aid Help Desk Representatives as required </li><li> Participation in Champion Days as necessary </li></ul><p><b> Job Qualifications: </b></p><p> Specific Qualifications </p><ul><li> Degree in related field or experience/training equivalent </li><li><b> Extensive customer service experience </b></li><li><b> Sales and marketing experience a plus </b></li><li><b> Preference given to those with experience in the Restoration or Property Insurance Claims industry </b></li><li> Expertise and comfort in presenting to both small and large groups on the phone, over the web and in person </li><li> Exceptional verbal and written communication skills </li><li> Strong computer skills and general technical aptitude </li><li> Excellent organization, planning and project management capabilities </li><li> Ability to analyze a complex work problem, identify the resources necessary to resolve, and drive the resolution to completion </li><li> Attention to detail and timeliness, with ability to manage multiple appointments scheduled throughout the day </li><li> Ability to be self-directed and prioritize workload independently </li></ul><p>#LI-REMOTE </p><p><i> The anticipated salary range for this position is $64,000 to $75,000. Additional benefits can be found here:  Qualifications and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from this range. </i></p><p><b> Annual Pay Range: </b></p>64,700 - 75,000 USD <p> <p> At CoreLogic, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. </p><p> CoreLogic is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At CoreLogic, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry. </p><p><b> Job Description: </b></p><p> The Senior CRM Consultant will work to provide clients with a superior experience throughout their lifecycle with CoreLogic-Protect. Working closely with clients through their deployments on CoreLogic | Restoration CRM, and then beyond, they will develop meaningful relationships that enhance the value clients achieve. Ultimately the position focuses on ensuring that clients achieve all their desired value deliverables from CoreLogic. </p><p> This position has no direct reports. </p><p> Critical Job Duties: </p><ul><li> Ensures clients find the value in our software and provides exceptional service to clients over the phone, thought email and in person to help clients improve performance, accountability and results </li><li> Manages, coordinates and oversees the overall implementation of assigned clients by continuously motivating clients to complete training, adopt best practices and pursue the value that they purchased </li><li> Provides clients with information and materials, status reports, updates and other information in a timely manner </li><li> Takes a consultative approach to analyze and evaluate the clients’ current business practices to best direct the client in the necessary transitions required to replicate industry best practices </li><li> Demonstrate expertise in the knowledge of CoreLogic Protect’s products and Restoration industry practices when called upon as a subject matter expert </li><li> Contribute to special projects as required </li><li> Set-up new client databases, CLC teams and contacts and their assigned learning paths to prepare the necessary resources for clients’ deployment experience </li><li> Manage hand-off calls with new clients, engaging with sales to ensure there is a clear understanding of the clients’ value deliverables and expectations </li><li> Manage Acuity calendar effectively to ensure that clients can schedule meetings as required to successfully achieve value </li><li> Review CoreLogic | Restoration CRM Audit performance of clients throughout deployment </li><li> Effectively lead CoreLogic | Restoration CRM clients through weekly sales meetings during deployment to establish methodology and practical application to the clients’ business </li><li> Ongoing client relationship development and client support </li><li> Aid Help Desk Representatives as required </li><li> Participation in Champion Days as necessary </li></ul><p><b> Job Qualifications: </b></p><p> Specific Qualifications </p><ul><li> Degree in related field or experience/training equivalent </li><li><b> Extensive customer service experience </b></li><li><b> Sales and marketing experience a plus </b></li><li><b> Preference given to those with experience in the Restoration or Property Insurance Claims industry </b></li><li> Expertise and comfort in presenting to both small and large groups on the phone, over the web and in person </li><li> Exceptional verbal and written communication skills </li><li> Strong computer skills and general technical aptitude </li><li> Excellent organization, planning and project management capabilities </li><li> Ability to analyze a complex work problem, identify the resources necessary to resolve, and drive the resolution to completion </li><li> Attention to detail and timeliness, with ability to manage multiple appointments scheduled throughout the day </li><li> Ability to be self-directed and prioritize workload independently </li></ul><p>#LI-REMOTE </p><p><i> The anticipated salary range for this position is $64,000 to $75,000. Additional benefits can be found here:  Qualifications and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from this range. </i></p><p><b> Annual Pay Range: </b></p>64,700 - 75,000 USD <p><b> Application Window: </b></p><p> This opportunity is expected to remain posted through the date identified below, subject to business needs. </p>2024-04-29<p> CoreLogic benefits information can be found here:  . Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from any posted range. </p><p> <b> CoreLogic&#39;s Diversity Commitment:  </b> </p><p> CoreLogic is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences. </p><p> <b> EOE AA M/F/Veteran/Disability:  </b> </p><p> CoreLogic is an Equal Opportunity/Affirmative Action employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. CoreLogic maintains a Drug-Free Workplace. </p><p> Please apply on our website for consideration. </p><p> Privacy Policy -  </p><p> By providing your telephone number, you agree to receive automated (SMS) text messages at that number from CoreLogic regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. <b> You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide. </b></p><p> <b> Connect with us on social media! Click on the quicklinks below to find out more about our company and associates.  </b></p> <h3> About Us </h3><h3><b> Looking for a Remote role?</b></h3><p> Please navigate to "location" and filter on desired country under the "locations". ex: United States, Canada, United Kingdom, New Zealand, Australia. </p><h3><b> Are you ready for a career with CoreLogic? </b></h3><p> When you're part of CoreLogic, you're part of something big; something that reaches beyond yourself and beyond today. We're not only a cutting-edge information solutions provider; we're also a team of the greatest thinkers, client-care representatives and talent from around the globe. We're poised toward a future filled with opportunity, discovery and ground-breaking work. And if you share this passion, then you may just be CoreLogic, too. </p><p> CoreLogic is an Equal Opportunity/Affirmative Action employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. If you’d like more information about your EEO rights as an applicant, pleaseclick here . CoreLogic will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. For more information, please click here . </p><p><br> If you need reasonable accommodation to complete the on-line application, please contact Talent Acquisition at careers@corelogic.com or 1-866-224-2086. </p><p> Please include the following information in your email: </p><p> The specific accommodation you’re requesting to complete an employment application The position you are applying for (job title and/or job number)</p><p> Do you represent a third-party organization supporting individuals with disabilities? You can contact us at careers@corelogic.com. Please allow up to three business days to receive a response. </p><p> Please include the following information in your email: </p><p> Your organization’s name Organization’s location(s) Brief description of your need </p><p> CoreLogic is aware of schemes involving fraudulent job postings on third-party employment search sites and/or individual(s) or entities claiming to be employees of CoreLogic. Those involved are offering fraudulent employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of CoreLogic or a CoreLogic recruiter, please contact CoreLogic at careers@corelogic.com . </p><ul><li> Please be advised that all legitimate correspondence from a CoreLogic employee will come from "@CoreLogic.com" email accounts. </li><li> CoreLogic will not <b> interview </b> candidates via text or email. Our interviews will be conducted by recruiters and leaders via the phone, zoom/teams or in an in-person format. </li><li> CoreLogic will never ask candidates to make any type of personal financial investment related to gaining employment with the Company. </li></ul>#J-18808-Ljbffr',
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		'id' => '43523002',
		'contact_id' => '3773199',
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		'job_function_id' => null,
		'title' => 'Senior CRM Consultant',
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		'external_job_description' => '<p> At CoreLogic, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. </p><p> CoreLogic is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At CoreLogic, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry. </p><p><b> Job Description: </b></p><p> The Senior CRM Consultant will work to provide clients with a superior experience throughout their lifecycle with CoreLogic-Protect. Working closely with clients through their deployments on CoreLogic | Restoration CRM, and then beyond, they will develop meaningful relationships that enhance the value clients achieve. Ultimately the position focuses on ensuring that clients achieve all their desired value deliverables from CoreLogic. </p><p> This position has no direct reports. </p><p> Critical Job Duties: </p><ul><li> Ensures clients find the value in our software and provides exceptional service to clients over the phone, thought email and in person to help clients improve performance, accountability and results </li><li> Manages, coordinates and oversees the overall implementation of assigned clients by continuously motivating clients to complete training, adopt best practices and pursue the value that they purchased </li><li> Provides clients with information and materials, status reports, updates and other information in a timely manner </li><li> Takes a consultative approach to analyze and evaluate the clients’ current business practices to best direct the client in the necessary transitions required to replicate industry best practices </li><li> Demonstrate expertise in the knowledge of CoreLogic Protect’s products and Restoration industry practices when called upon as a subject matter expert </li><li> Contribute to special projects as required </li><li> Set-up new client databases, CLC teams and contacts and their assigned learning paths to prepare the necessary resources for clients’ deployment experience </li><li> Manage hand-off calls with new clients, engaging with sales to ensure there is a clear understanding of the clients’ value deliverables and expectations </li><li> Manage Acuity calendar effectively to ensure that clients can schedule meetings as required to successfully achieve value </li><li> Review CoreLogic | Restoration CRM Audit performance of clients throughout deployment </li><li> Effectively lead CoreLogic | Restoration CRM clients through weekly sales meetings during deployment to establish methodology and practical application to the clients’ business </li><li> Ongoing client relationship development and client support </li><li> Aid Help Desk Representatives as required </li><li> Participation in Champion Days as necessary </li></ul><p><b> Job Qualifications: </b></p><p> Specific Qualifications </p><ul><li> Degree in related field or experience/training equivalent </li><li><b> Extensive customer service experience </b></li><li><b> Sales and marketing experience a plus </b></li><li><b> Preference given to those with experience in the Restoration or Property Insurance Claims industry </b></li><li> Expertise and comfort in presenting to both small and large groups on the phone, over the web and in person </li><li> Exceptional verbal and written communication skills </li><li> Strong computer skills and general technical aptitude </li><li> Excellent organization, planning and project management capabilities </li><li> Ability to analyze a complex work problem, identify the resources necessary to resolve, and drive the resolution to completion </li><li> Attention to detail and timeliness, with ability to manage multiple appointments scheduled throughout the day </li><li> Ability to be self-directed and prioritize workload independently </li></ul><p>#LI-REMOTE </p><p><i> The anticipated salary range for this position is $64,000 to $75,000. Additional benefits can be found here:  Qualifications and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from this range. </i></p><p><b> Annual Pay Range: </b></p>64,700 - 75,000 USD <p> <p> At CoreLogic, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. </p><p> CoreLogic is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At CoreLogic, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry. </p><p><b> Job Description: </b></p><p> The Senior CRM Consultant will work to provide clients with a superior experience throughout their lifecycle with CoreLogic-Protect. Working closely with clients through their deployments on CoreLogic | Restoration CRM, and then beyond, they will develop meaningful relationships that enhance the value clients achieve. Ultimately the position focuses on ensuring that clients achieve all their desired value deliverables from CoreLogic. </p><p> This position has no direct reports. </p><p> Critical Job Duties: </p><ul><li> Ensures clients find the value in our software and provides exceptional service to clients over the phone, thought email and in person to help clients improve performance, accountability and results </li><li> Manages, coordinates and oversees the overall implementation of assigned clients by continuously motivating clients to complete training, adopt best practices and pursue the value that they purchased </li><li> Provides clients with information and materials, status reports, updates and other information in a timely manner </li><li> Takes a consultative approach to analyze and evaluate the clients’ current business practices to best direct the client in the necessary transitions required to replicate industry best practices </li><li> Demonstrate expertise in the knowledge of CoreLogic Protect’s products and Restoration industry practices when called upon as a subject matter expert </li><li> Contribute to special projects as required </li><li> Set-up new client databases, CLC teams and contacts and their assigned learning paths to prepare the necessary resources for clients’ deployment experience </li><li> Manage hand-off calls with new clients, engaging with sales to ensure there is a clear understanding of the clients’ value deliverables and expectations </li><li> Manage Acuity calendar effectively to ensure that clients can schedule meetings as required to successfully achieve value </li><li> Review CoreLogic | Restoration CRM Audit performance of clients throughout deployment </li><li> Effectively lead CoreLogic | Restoration CRM clients through weekly sales meetings during deployment to establish methodology and practical application to the clients’ business </li><li> Ongoing client relationship development and client support </li><li> Aid Help Desk Representatives as required </li><li> Participation in Champion Days as necessary </li></ul><p><b> Job Qualifications: </b></p><p> Specific Qualifications </p><ul><li> Degree in related field or experience/training equivalent </li><li><b> Extensive customer service experience </b></li><li><b> Sales and marketing experience a plus </b></li><li><b> Preference given to those with experience in the Restoration or Property Insurance Claims industry </b></li><li> Expertise and comfort in presenting to both small and large groups on the phone, over the web and in person </li><li> Exceptional verbal and written communication skills </li><li> Strong computer skills and general technical aptitude </li><li> Excellent organization, planning and project management capabilities </li><li> Ability to analyze a complex work problem, identify the resources necessary to resolve, and drive the resolution to completion </li><li> Attention to detail and timeliness, with ability to manage multiple appointments scheduled throughout the day </li><li> Ability to be self-directed and prioritize workload independently </li></ul><p>#LI-REMOTE </p><p><i> The anticipated salary range for this position is $64,000 to $75,000. Additional benefits can be found here:  Qualifications and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from this range. </i></p><p><b> Annual Pay Range: </b></p>64,700 - 75,000 USD <p><b> Application Window: </b></p><p> This opportunity is expected to remain posted through the date identified below, subject to business needs. </p>2024-04-29<p> CoreLogic benefits information can be found here:  . Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from any posted range. </p><p> <b> CoreLogic&#39;s Diversity Commitment:  </b> </p><p> CoreLogic is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences. </p><p> <b> EOE AA M/F/Veteran/Disability:  </b> </p><p> CoreLogic is an Equal Opportunity/Affirmative Action employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. CoreLogic maintains a Drug-Free Workplace. </p><p> Please apply on our website for consideration. </p><p> Privacy Policy -  </p><p> By providing your telephone number, you agree to receive automated (SMS) text messages at that number from CoreLogic regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. <b> You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide. </b></p><p> <b> Connect with us on social media! Click on the quicklinks below to find out more about our company and associates.  </b></p> <h3> About Us </h3><h3><b> Looking for a Remote role?</b></h3><p> Please navigate to "location" and filter on desired country under the "locations". ex: United States, Canada, United Kingdom, New Zealand, Australia. </p><h3><b> Are you ready for a career with CoreLogic? </b></h3><p> When you're part of CoreLogic, you're part of something big; something that reaches beyond yourself and beyond today. We're not only a cutting-edge information solutions provider; we're also a team of the greatest thinkers, client-care representatives and talent from around the globe. We're poised toward a future filled with opportunity, discovery and ground-breaking work. And if you share this passion, then you may just be CoreLogic, too. </p><p> CoreLogic is an Equal Opportunity/Affirmative Action employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. If you’d like more information about your EEO rights as an applicant, pleaseclick here . CoreLogic will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. For more information, please click here . </p><p><br> If you need reasonable accommodation to complete the on-line application, please contact Talent Acquisition at careers@corelogic.com or 1-866-224-2086. </p><p> Please include the following information in your email: </p><p> The specific accommodation you’re requesting to complete an employment application The position you are applying for (job title and/or job number)</p><p> Do you represent a third-party organization supporting individuals with disabilities? You can contact us at careers@corelogic.com. Please allow up to three business days to receive a response. </p><p> Please include the following information in your email: </p><p> Your organization’s name Organization’s location(s) Brief description of your need </p><p> CoreLogic is aware of schemes involving fraudulent job postings on third-party employment search sites and/or individual(s) or entities claiming to be employees of CoreLogic. Those involved are offering fraudulent employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of CoreLogic or a CoreLogic recruiter, please contact CoreLogic at careers@corelogic.com . </p><ul><li> Please be advised that all legitimate correspondence from a CoreLogic employee will come from "@CoreLogic.com" email accounts. </li><li> CoreLogic will not <b> interview </b> candidates via text or email. Our interviews will be conducted by recruiters and leaders via the phone, zoom/teams or in an in-person format. </li><li> CoreLogic will never ask candidates to make any type of personal financial investment related to gaining employment with the Company. </li></ul>#J-18808-Ljbffr',
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Senior CRM Consultant

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Senior CRM Consultant

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