Home New Zealand Store Manager
Home New Zealand Store Manager
Store Manager
Full time
at Lululemon athletica
in
New Zealand
Posted on May 8, 2024
Job details
Store Manager | Commercial Bay (10 month fixed term contract)
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. Job Summary Store Managers are accountable for every aspect of the retail store operations, ensuring that all areas of the store are engaged, performing, and delivering world-class guest experience. Store Managers build team capabilities to drive strategy and achieve key results for the business. This role is responsible for the talent acquisition strategy, ongoing people development and growth within their community. Core Responsibilities of the Job Leadership and People Management- Create and foster a respectful and inclusive team environment and culture by welcoming and celebrating differences to ensure a supportive and engaging experience for team members and guests.
- Establish a vision for the store, based on key metrics and initiatives, and cascade to all team members.
- Build a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store operations.
- Manage the store’s hiring process, including recruitment, selection, and onboarding, ensuring a focus on IDEA (inclusion, diversity, equity, and action) and other lululemon priorities.
- Support ongoing learning and development of all store team members consistently and equitably by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns.
- Engage in career discussions to support and reinforce team understanding of how working at lululemon will contribute to career and personal growth.
- Provide team member recognition, gap assessment, and overall performance documentation to support and reinforce the career and personal growth of your team.
- Plan and prepare team member schedule according to labour requirements, availability, and budget considerations.
- Address all employee relations issues, including knowing when to partner with People and Culture (P&C) team to take appropriate action.
- Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product education, and supporting in-store transactions.
- Lead dynamically on the floor to assess and fulfill the needs of the business, team, and guests.
- Address emergent issues, including guest escalations and emergency requests.
- Increase brand awareness and acceptance in the community by cultivating inclusive relationships with partners and community influencers and seeking to engage with diverse community resources and programs.
- Establish and maintain local relationships with ambassadors, sweat leaders, and other external partners by identifying, selecting, training, and facilitating relationship building with guests and team.
- Establish supportive and productive relationships with all team members, focusing on personal and professional development.
- Collaborate with in-store team members to ensure optimal guest experience that values guests’ time and support store operations.
- Manage whole store profit and loss (P&L) in accordance with goals (sales, budget, etc.).
- Plan and execute high-level quarterly and annual planning for store with respect to strategy, budget, and labour (including recruiting and training/development).
- Plan floor coverage and make decisions to maintain efficiency and effectiveness of floor operations.
- Understand and adhere to people safety policies and procedures to maintain a safe work environment.
- Perform work in accordance with applicable policies, procedures, and laws or regulations.
- Accountable for controllable budget; labor hours; annual sales plan target
- Leadership role directly responsible for all store employees (may delegate some aspects of management)
- Legally eligible to work in the jurisdiction of the store which you are assigned to, or willing to work abroad if necessary.
- Willing to work a flexible schedule .
- Willing to work as part of a team and also complete work independently or alone
- Willing to move through a store for most of a shift to help guests and accomplish work
- 1 year people management experience
- Education: High School or Secondary School diploma, equivalent or above
- Education: Bachelor’s degree or equivalent
- Experience: 2 years retail or sales specific management experience
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'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<h3> Store Manager | Commercial Bay (10 month fixed term contract)</h3><p> lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. </p><p> <b> Job Summary </b> </p><p> Store Managers are accountable for every aspect of the retail store operations, ensuring that all areas of the store are engaged, performing, and delivering world-class guest experience. Store Managers build team capabilities to drive strategy and achieve key results for the business. This role is responsible for the talent acquisition strategy, ongoing people development and growth within their community. </p><p> <b> Core Responsibilities of the Job </b> </p><p> <b> Leadership and People Management </b> </p><ul><li> Create and foster a respectful and inclusive team environment and culture by welcoming and celebrating differences to ensure a supportive and engaging experience for team members and guests. </li><li> Establish a vision for the store, based on key metrics and initiatives, and cascade to all team members. </li><li> Build a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store operations. </li><li> Manage the store’s hiring process, including recruitment, selection, and onboarding, ensuring a focus on IDEA (inclusion, diversity, equity, and action) and other lululemon priorities. </li><li> Support ongoing learning and development of all store team members consistently and equitably by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns. </li><li> Engage in career discussions to support and reinforce team understanding of how working at lululemon will contribute to career and personal growth. </li><li> Provide team member recognition, gap assessment, and overall performance documentation to support and reinforce the career and personal growth of your team. </li><li> Plan and prepare team member schedule according to labour requirements, availability, and budget considerations. </li><li> Address all employee relations issues, including knowing when to partner with People and Culture (P&C) team to take appropriate action. </li> </ul> <b> Guest Experience and Community </b> <ul><li> Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product education, and supporting in-store transactions. </li><li> Lead dynamically on the floor to assess and fulfill the needs of the business, team, and guests. </li><li> Address emergent issues, including guest escalations and emergency requests. </li><li> Increase brand awareness and acceptance in the community by cultivating inclusive relationships with partners and community influencers and seeking to engage with diverse community resources and programs. </li><li> Establish and maintain local relationships with ambassadors, sweat leaders, and other external partners by identifying, selecting, training, and facilitating relationship building with guests and team. </li> </ul> <b> Working with Others </b> <ul><li> Establish supportive and productive relationships with all team members, focusing on personal and professional development. </li><li> Collaborate with in-store team members to ensure optimal guest experience that values guests’ time and support store operations. </li> </ul> <b> Operations </b> <ul><li> Manage whole store profit and loss (P&L) in accordance with goals (sales, budget, etc.). </li><li> Plan and execute high-level quarterly and annual planning for store with respect to strategy, budget, and labour (including recruiting and training/development). </li><li> Plan floor coverage and make decisions to maintain efficiency and effectiveness of floor operations. </li><li> Understand and adhere to people safety policies and procedures to maintain a safe work environment. </li><li> Perform work in accordance with applicable policies, procedures, and laws or regulations. </li> </ul> <b> Budget Responsibility: </b> <ul><li> Accountable for controllable budget; labor hours; annual sales plan target </li> </ul> <b> People Management: </b> <ul><li> Leadership role directly responsible for all store employees (may delegate some aspects of management)</li> </ul> <b> What We Look For </b> <p> <strong> Inclusion & Diversity: </strong> Creates/supports an inclusive environment that values/celebrates differences </p><p> <strong> Integrity/Honesty: </strong> Behaves in an honest, fair, and ethical manner </p><p> <strong> Leadership: </strong> Is able and desires to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they work </p><p> <strong> Decision Making: </strong> Uses logic and reasoning to evaluate alternatives and make effective, timely decisions </p><p> <strong> Adaptability/Agility: </strong> Tolerates uncertainty and ambiguity and can change priorities in a fast-paced environment </p><p> <strong> Team Building: </strong> Creates and develops teams that maximize accomplishments; encourages unique contributions and different perspectives </p><p> <strong> Strategic Thinking: </strong> Sets strategies that are aligned to vision and values of the company to achieve goals/vision/further the mission; considers the 'big picture' implications of decisions </p><p> <strong> Resilience: </strong> Remains persistent; recovers quickly from setbacks </p><p> <strong> Change Management Leadership: </strong> Leads others through all phases of change processes and uncertainty </p><p> <strong> Business Acumen: </strong> Is able to quickly understand and address business information (e.g., profit and loss statements, budgets and sales forecasts, retail strategy and approaches) </p><p> <b> Job Requirements </b> </p><ul><li> Legally eligible to work in the jurisdiction of the store which you are assigned to, or willing to work abroad if necessary. </li> </ul> <b> Availability </b> <ul><li> Willing to work a flexible schedule . </li> </ul> <b> Other Willingness Requirements </b> <ul><li> Willing to work as part of a team and also complete work independently or alone </li><li> Willing to move through a store for most of a shift to help guests and accomplish work </li> </ul> <b> Experience </b> <ul><li>1 year people management experience </li> </ul> <b> Job Assets (i.e., nice to have; not required) </b> <ul><li> Education: High School or Secondary School diploma, equivalent or above </li><li> Education: Bachelor’s degree or equivalent </li><li> Experience: 2 years retail or sales specific management experience </li></ul> Applicants successful in progressing to interview will be contacted by a Manager or a member of the People & Culture team. Please note any applicant or employee who believes they need a reasonable accommodation to perform the essential duties of the job is welcome to discuss this with the Manager or People and Culture team member when arranging the interview. <p> <b> Beyond The Paycheck (Benefits & Perks) </b> </p><p> At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs. </p><p> Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice. </p><p> Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective. </p><p> lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com . 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'171,482,483,484,485,486,487,488,489,490,491,492,493,494,495,496,497,1262', 'currency' => 'PHP', 'currency_name' => 'Philippine Peso', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Manila', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'bahrain' => array( 'name' => 'Bahrain', 'country_id' => '23', 'country_code' => 'bh', 'slug' => 'bahrain', 'global_location_id' => '17', 'rel_gloc_ids' => '17,292,293,294,295,314,297,298,299,300,301,302,303,304,1276,1277', 'currency' => 'BHD', 'currency_name' => 'Bahrain Dinar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Bahrain', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'sri-lanka' => array( 'name' => 'Sri Lanka', 'country_id' => '123', 'country_code' => 'lk', 'slug' => 'sri-lanka', 'global_location_id' => '200', 'rel_gloc_ids' => '200,1047,1048,1049,1084,1085,1086', 'currency' => 'LKR', 'currency_name' => 'Sri Lankan rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Colombo', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'united-kingdom' => array( 'name' => 'United Kingdom', 'country_id' => '74', 'country_code' => 'gb', 'slug' => 'united-kingdom', 'global_location_id' => '226', 'rel_gloc_ids' => '226,1035,1036,1037,1038,1039,1040,1041,1042,1043,1044,1045,1046,1050,1259,1260,1261,1267', 'currency' => 'GBP', 'currency_name' => 'British Pound', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/London', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'malaysia' => array( 'name' => 'Malaysia', 'country_id' => '149', 'country_code' => 'my', 'slug' => 'malaysia', 'global_location_id' => '131', 'rel_gloc_ids' => '131,131,980,1051', 'currency' => 'MYR', 'currency_name' => 'Ringgit', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kuala_Lumpur', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'nepal' => 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'currency_name' => 'New Zealand Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Pacific/Auckland', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'brasil' => array( 'name' => 'Brasil', 'country_id' => '29', 'country_code' => 'br', 'slug' => 'brasil', 'global_location_id' => '30', 'rel_gloc_ids' => '30,1000,1001,1002,1003,1004,1005,1006,1007,1008,1009,1010,1011,1012,1013', 'currency' => 'BRL', 'currency_name' => 'Brazilian Real', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'America/Sao_Paulo', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'portugal' => array( 'name' => 'Portugal', 'country_id' => '175', 'country_code' => 'pt', 'slug' => 'portugal', 'global_location_id' => '174', 'rel_gloc_ids' => '174,1014,1015,1087,1088,1089,1090', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'Europe/Lisbon', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'canada' => array( 'name' => 'Canada', 'country_id' => '36', 'country_code' => 'ca', 'slug' => 'canada', 'global_location_id' => '38', 'rel_gloc_ids' => '38,1019,1020,1021,1022,1023,1024,1025', 'currency' => 'CAD', 'currency_name' => 'Canadian Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Canada/Saskatchewan', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'united-states' => array( 'name' => 'United States', 'country_id' => '221', 'country_code' => 'us', 'slug' => 'united-states', 'global_location_id' => '227', 'rel_gloc_ids' => '227,1314,1315,1316,1317,1318,1319,1320,1321,1322,1323,1324,1325,1326', 'currency' => 'USD', 'currency_name' => 'US Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'America/New_York', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'angola' => array( 'name' => 'Angola', 'country_id' => '9', 'country_code' => 'ao', 'slug' => 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'edited_client_id' => null, 'title' => 'Sales Management Advanced Diploma', 'external_link' => 'https://uk.hfonline.org/course/diploma-in-sales-management-2/', 'objectives' => null, 'photo_cta' => null, 'photo' => null, 'length' => null, 'next_session' => null, 'schedules' => null, 'duration' => 'Upto 5 Hours', 'base_duration' => '0', 'timing' => 'Flexible', 'location' => 'Online', 'global_location_id' => '275', 'school' => 'Academy for Health & Fitness', 'logo' => null, 'certificate_diploma' => 'yes', 'image' => null, 'brochure_url' => null, 'video' => null, 'cost' => null, 'price' => '44', 'price_enquiry' => '0', 'course_status' => 'Paid', 'base_price' => '12', 'nondiscounted_base_price' => null, 'currency' => 'AED', 'discount' => '95% off through Laimoon!', 'free_trial_text' => null, 'laimoon_offer' => '1', 'summary' => '<strong>Overview</strong><br /> <br /> 48-Hour Knowledge Knockdown! Prices Reduced Like Never Before!<br /> <br /> Looking to elevate your sales management skills to the next level? Look no further! Our Sales Management Masterclass is the ultimate training program designed to equip you with the knowledge, skills, and strategies needed to excel in the dynamic world of ;<br /> <br /> The first course in this masterclass is the Sales Management course, which is designed to provide you with a solid foundation in sales management principles and techniques. Upon completion, you will receive a free PDF certificate, recognized by employers worldwide. The importance of this certificate cannot be overstated, as it demonstrates your commitment to professional development and adds credibility to your resume. Additionally, the other 6 courses in this masterclass are all relevant and CPD-QS accredited, ensuring that you receive quality training that is recognized in the industry.<br /> <br /> In this masterclass, you will learn how to effectively manage sales teams, develop winning sales strategies, master retail management skills, excel in customer relationship management, hone your negotiation skills, and much more. You will gain a deep understanding of sales techniques, customer psychology, product management, and the secrets of body language, all of which are essential skills for sales professionals in today's competitive business landscape.<br /> <br /> This Sales Management Masterclass Bundle Package includes: <ul> <li>Course 01: Sales Management</li> <li>Course 02: Retail Management Skills</li> <li>Course 03: Retail Sales Assistant</li> <li>Course 04: Telesales Executive Training</li> <li>Course 05: Sales Skills Course</li> <li>Course 06: Customer Relationship Management</li> </ul> <br /> <strong>Why Prefer This Sales Management Masterclass Bundle?</strong> <ul> <li>Get a free Student ID Card - (£10 postal charges will be applicable for international delivery)</li> <li>Free assessments and immediate success results</li> <li>24/7 Tutor Support</li> </ul> <strong>Description</strong><br /> <br /> <strong>After taking this Sales Management Masterclass bundle courses, you will be able to learn:</strong> <ul> <li>Acquire a comprehensive understanding of sales management principles and techniques</li> <li>Master retail management skills and understand the dynamics of the retail industry</li> <li>Develop effective sales strategies and techniques to close deals and achieve targets</li> <li>Excel in customer relationship management and provide exceptional customer service</li> <li>Hone your negotiation skills and become a skilled negotiator in various business scenarios</li> <li>Gain insights into product management, customer psychology, and the secrets of body language</li> <li>Enhance your communication skills and learn how to effectively convey your message in different business contexts</li> </ul> <strong>***Curriculum breakdown of Sales Management***</strong> <ul> <li>Module 01: Understanding the Talk</li> <li>Module 02: Getting Prepared to Make the Call</li> <li>Module 03: Creative Openings</li> <li>Module 04: Making Your Pitch</li> <li>Module 05: Handling Objections</li> <li>Module 06: Sealing the Deal</li> <li>Module 07: Following Up</li> <li>Module 08: Setting Goals</li> <li>Module 09: Managing Your Data</li> <li>Module 10: Using a Prospect Board</li> </ul> <strong>How is the Sales Management Masterclass Bundle Assessment Process?</strong><br /> <br /> You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment.<br /> <br /> You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams.<br /> <br /> <strong>Who is this course for?</strong><br /> <br /> This masterclass is perfect for individuals who are looking to advance their careers in sales, retail, customer service, or product management. 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Prices Reduced Like Never Before!<br /> <br /> Looking to elevate your sales management skills to the next level? Look no further! Our Sales Management Masterclass is the ultimate training program designed to equip you with the knowledge, skills, and strategies needed to excel in the dynamic world of ;<br /> <br /> The first course in this masterclass is the Sales Management course, which is designed to provide you with a solid foundation in sales management principles and techniques. Upon completion, you will receive a free PDF certificate, recognized by employers worldwide. The importance of this certificate cannot be overstated, as it demonstrates your commitment to professional development and adds credibility to your resume. Additionally, the other 6 courses in this masterclass are all relevant and CPD-QS accredited, ensuring that you receive quality training that is recognized in the industry.<br /> <br /> In this masterclass, you will learn how to effectively manage sales teams, develop winning sales strategies, master retail management skills, excel in customer relationship management, hone your negotiation skills, and much more. You will gain a deep understanding of sales techniques, customer psychology, product management, and the secrets of body language, all of which are essential skills for sales professionals in today's competitive business landscape.<br /> <br /> This Sales Management Masterclass Bundle Package includes: <ul> <li>Course 01: Sales Management</li> <li>Course 02: Retail Management Skills</li> <li>Course 03: Retail Sales Assistant</li> <li>Course 04: Telesales Executive Training</li> <li>Course 05: Sales Skills Course</li> <li>Course 06: Customer Relationship Management</li> </ul> <br /> <strong>Why Prefer This Sales Management Masterclass Bundle?</strong> <ul> <li>Get a free Student ID Card - (£10 postal charges will be applicable for international delivery)</li> <li>Free assessments and immediate success results</li> <li>24/7 Tutor Support</li> </ul> <strong>Description</strong><br /> <br /> <strong>After taking this Sales Management Masterclass bundle courses, you will be able to learn:</strong> <ul> <li>Acquire a comprehensive understanding of sales management principles and techniques</li> <li>Master retail management skills and understand the dynamics of the retail industry</li> <li>Develop effective sales strategies and techniques to close deals and achieve targets</li> <li>Excel in customer relationship management and provide exceptional customer service</li> <li>Hone your negotiation skills and become a skilled negotiator in various business scenarios</li> <li>Gain insights into product management, customer psychology, and the secrets of body language</li> <li>Enhance your communication skills and learn how to effectively convey your message in different business contexts</li> </ul> <strong>***Curriculum breakdown of Sales Management***</strong> <ul> <li>Module 01: Understanding the Talk</li> <li>Module 02: Getting Prepared to Make the Call</li> <li>Module 03: Creative Openings</li> <li>Module 04: Making Your Pitch</li> <li>Module 05: Handling Objections</li> <li>Module 06: Sealing the Deal</li> <li>Module 07: Following Up</li> <li>Module 08: Setting Goals</li> <li>Module 09: Managing Your Data</li> <li>Module 10: Using a Prospect Board</li> </ul> <strong>How is the Sales Management Masterclass Bundle Assessment Process?</strong><br /> <br /> You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment.<br /> <br /> You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams.<br /> <br /> <strong>Who is this course for?</strong><br /> <br /> This masterclass is perfect for individuals who are looking to advance their careers in sales, retail, customer service, or product management. 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Students can expect to complete this Retail Management Skills training course in around 5 hours. You’ll also get dedicated expert assistance from us to answer any queries you may have while studying our Retail Management Skills course.<br /> <br /> The Retail Management Skills course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Retail Management Skills course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this Retail Management Skills course.<br /> <br /> With this comprehensive Retail Management Skills course, you can achieve your dreams and train for your ideal career. The Retail Management Skills course provides students with an in-depth learning experience that they can work through at their own pace to enhance their expert development. The Retail Management Skills course covers everything you need in order to progress in your chosen career.<br /> <br /> You’ll get a free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards.<br /> <br /> Enrolling on the Retail Management Skills course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want.<br /> <br /> <strong>Why Prefer this Retail Management Skills Course? </strong> <ul> <li>Opportunity to earn a certificate acknowledged by CPD, CMA & IAO after completing this Retail Management Skills course</li> <li>Student ID card with amazing discounts — completely for FREE! (Postal charges will be applicable for international delivery)</li> <li>Standard-aligned lesson planning</li> <li>Innovative and engaging contents and activities</li> <li>Assessments that measure higher-level thinking and skills</li> <li>Complete the Retail Management Skills program in your own time, at your own pace</li> </ul> <strong>Assessment Method</strong><br /> <br /> You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass the exam and achieve Quality Licence Scheme endorsed certificates.<br /> Our expert trainers will assess your assignment and give you feedback after you submit the ;<br /> <br /> <strong>Who is this course for?</strong><br /> <br /> Anyone interested in learning more about this subject should take this Retail Management Skills course. This Retail Management Skills will help you grasp the basic concepts as well as develop a thorough understanding of the subject.<br /> All are welcome to take this Retail Management Skills course. There are no prerequisites for enrollment, and you can access the course materials from any location in the world.<br /> <br /> <strong>COURSE CURRICULUM</strong> <ul> <li> Module 01: Introduction to Retail Management </li> <li> Module 02: Retail Strategy </li> <li> Module 03: Retail Buying and Merchandising </li> <li> Module 04: Retail Pricing </li> <li> Module 05: Supply Chain Management in Retailing </li> <li> Module 06: The Sales Process and Dealing with Customers at the Checkout </li> <li> Module 07: Importance of Consumer Behaviour </li> <li> Module 08: Taking Trends and Targeting Customers Effectively </li> <li> Module 09: The Importance of Communicating with Customers </li> <li> Module 10: Choosing a Retail Location </li> <li> Module 11: Retail Psychology </li> <li> Module 12: Negotiate the Right Deal with Suppliers </li> <li> Module 13: Develop Store Security Procedures </li> <li> Module 14: Management Skills for Leading Your Team </li> <li> Module 15: Selling in Multiple Channels </li> <li> Module 16: Retail Brand Management </li> <li> Module 17: Health & Safety for Retail Stores </li> <li> Module 18: Consumer Rights Act </li> </ul> <strong>Career Path<br /> ​​​​​​​</strong><br /> This Retail Management Skills course will allow you to kickstart or take your career in the related sector to the next stage. Our whole Retail Management Skills course will assist you in achieving a position of respect and dignity, as well as allowing you to gain an advantage over your competitors. This course certificate will strengthen your CV and assist you in finding work in the related industry.', 'outline' => null, 'who_should_take_this_course' => '', 'eligibility' => '<ul> <li>The Retail Management Skills program does not require any prior knowledge; everyone may participate! This Retail Management Skills course is open to anyone who is interested in learning from anywhere in the world.</li> <li>Every student must be over the age of 16 and have a passion for learning and literacy.</li> <li>This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. 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Students can expect to complete this Retail Management Skills training course in around 5 hours. You’ll also get dedicated expert assistance from us to answer any queries you may have while studying our Retail Management Skills course.<br /> <br /> The Retail Management Skills course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Retail Management Skills course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this Retail Management Skills course.<br /> <br /> With this comprehensive Retail Management Skills course, you can achieve your dreams and train for your ideal career. The Retail Management Skills course provides students with an in-depth learning experience that they can work through at their own pace to enhance their expert development. The Retail Management Skills course covers everything you need in order to progress in your chosen career.<br /> <br /> You’ll get a free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards.<br /> <br /> Enrolling on the Retail Management Skills course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want.<br /> <br /> <strong>Why Prefer this Retail Management Skills Course? </strong> <ul> <li>Opportunity to earn a certificate acknowledged by CPD, CMA & IAO after completing this Retail Management Skills course</li> <li>Student ID card with amazing discounts — completely for FREE! (Postal charges will be applicable for international delivery)</li> <li>Standard-aligned lesson planning</li> <li>Innovative and engaging contents and activities</li> <li>Assessments that measure higher-level thinking and skills</li> <li>Complete the Retail Management Skills program in your own time, at your own pace</li> </ul> <strong>Assessment Method</strong><br /> <br /> You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass the exam and achieve Quality Licence Scheme endorsed certificates.<br /> Our expert trainers will assess your assignment and give you feedback after you submit the ;<br /> <br /> <strong>Who is this course for?</strong><br /> <br /> Anyone interested in learning more about this subject should take this Retail Management Skills course. This Retail Management Skills will help you grasp the basic concepts as well as develop a thorough understanding of the subject.<br /> All are welcome to take this Retail Management Skills course. There are no prerequisites for enrollment, and you can access the course materials from any location in the world.<br /> <br /> <strong>COURSE CURRICULUM</strong> <ul> <li> Module 01: Introduction to Retail Management </li> <li> Module 02: Retail Strategy </li> <li> Module 03: Retail Buying and Merchandising </li> <li> Module 04: Retail Pricing </li> <li> Module 05: Supply Chain Management in Retailing </li> <li> Module 06: The Sales Process and Dealing with Customers at the Checkout </li> <li> Module 07: Importance of Consumer Behaviour </li> <li> Module 08: Taking Trends and Targeting Customers Effectively </li> <li> Module 09: The Importance of Communicating with Customers </li> <li> Module 10: Choosing a Retail Location </li> <li> Module 11: Retail Psychology </li> <li> Module 12: Negotiate the Right Deal with Suppliers </li> <li> Module 13: Develop Store Security Procedures </li> <li> Module 14: Management Skills for Leading Your Team </li> <li> Module 15: Selling in Multiple Channels </li> <li> Module 16: Retail Brand Management </li> <li> Module 17: Health & Safety for Retail Stores </li> <li> Module 18: Consumer Rights Act </li> </ul> <strong>Career Path<br /> ​​​​​​​</strong><br /> This Retail Management Skills course will allow you to kickstart or take your career in the related sector to the next stage. Our whole Retail Management Skills course will assist you in achieving a position of respect and dignity, as well as allowing you to gain an advantage over your competitors. This course certificate will strengthen your CV and assist you in finding work in the related industry.', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Assistant Retail Manager,Retail Manager,Deputy Retail Manager', 'eligibility' => '<ul> <li>The Retail Management Skills program does not require any prior knowledge; everyone may participate! This Retail Management Skills course is open to anyone who is interested in learning from anywhere in the world.</li> <li>Every student must be over the age of 16 and have a passion for learning and literacy.</li> <li>This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Retail Management Skills course allows you to study at your own speed while earning a universally industry-recognized certificate.</li> </ul> ', 'school' => 'Academy for Health & Fitness', 'keywords' => 'Retail Management Skills,Retail Management,Management Skills', 'location' => 'Online', 'duration' => 'Upto 4 Hours', 'timing' => 'Flexible', 'cost' => null, 'discount' => '98% Off for Laimoon Users!', 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ) ) $job = array( 'Job' => array( 'id' => '43522086', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Store Manager', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<h3> Store Manager | Commercial Bay (10 month fixed term contract)</h3><p> lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. </p><p> <b> Job Summary </b> </p><p> Store Managers are accountable for every aspect of the retail store operations, ensuring that all areas of the store are engaged, performing, and delivering world-class guest experience. Store Managers build team capabilities to drive strategy and achieve key results for the business. This role is responsible for the talent acquisition strategy, ongoing people development and growth within their community. </p><p> <b> Core Responsibilities of the Job </b> </p><p> <b> Leadership and People Management </b> </p><ul><li> Create and foster a respectful and inclusive team environment and culture by welcoming and celebrating differences to ensure a supportive and engaging experience for team members and guests. </li><li> Establish a vision for the store, based on key metrics and initiatives, and cascade to all team members. </li><li> Build a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store operations. </li><li> Manage the store’s hiring process, including recruitment, selection, and onboarding, ensuring a focus on IDEA (inclusion, diversity, equity, and action) and other lululemon priorities. </li><li> Support ongoing learning and development of all store team members consistently and equitably by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns. </li><li> Engage in career discussions to support and reinforce team understanding of how working at lululemon will contribute to career and personal growth. </li><li> Provide team member recognition, gap assessment, and overall performance documentation to support and reinforce the career and personal growth of your team. </li><li> Plan and prepare team member schedule according to labour requirements, availability, and budget considerations. </li><li> Address all employee relations issues, including knowing when to partner with People and Culture (P&C) team to take appropriate action. </li> </ul> <b> Guest Experience and Community </b> <ul><li> Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product education, and supporting in-store transactions. </li><li> Lead dynamically on the floor to assess and fulfill the needs of the business, team, and guests. </li><li> Address emergent issues, including guest escalations and emergency requests. </li><li> Increase brand awareness and acceptance in the community by cultivating inclusive relationships with partners and community influencers and seeking to engage with diverse community resources and programs. </li><li> Establish and maintain local relationships with ambassadors, sweat leaders, and other external partners by identifying, selecting, training, and facilitating relationship building with guests and team. </li> </ul> <b> Working with Others </b> <ul><li> Establish supportive and productive relationships with all team members, focusing on personal and professional development. </li><li> Collaborate with in-store team members to ensure optimal guest experience that values guests’ time and support store operations. </li> </ul> <b> Operations </b> <ul><li> Manage whole store profit and loss (P&L) in accordance with goals (sales, budget, etc.). </li><li> Plan and execute high-level quarterly and annual planning for store with respect to strategy, budget, and labour (including recruiting and training/development). </li><li> Plan floor coverage and make decisions to maintain efficiency and effectiveness of floor operations. </li><li> Understand and adhere to people safety policies and procedures to maintain a safe work environment. </li><li> Perform work in accordance with applicable policies, procedures, and laws or regulations. </li> </ul> <b> Budget Responsibility: </b> <ul><li> Accountable for controllable budget; labor hours; annual sales plan target </li> </ul> <b> People Management: </b> <ul><li> Leadership role directly responsible for all store employees (may delegate some aspects of management)</li> </ul> <b> What We Look For </b> <p> <strong> Inclusion & Diversity: </strong> Creates/supports an inclusive environment that values/celebrates differences </p><p> <strong> Integrity/Honesty: </strong> Behaves in an honest, fair, and ethical manner </p><p> <strong> Leadership: </strong> Is able and desires to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they work </p><p> <strong> Decision Making: </strong> Uses logic and reasoning to evaluate alternatives and make effective, timely decisions </p><p> <strong> Adaptability/Agility: </strong> Tolerates uncertainty and ambiguity and can change priorities in a fast-paced environment </p><p> <strong> Team Building: </strong> Creates and develops teams that maximize accomplishments; encourages unique contributions and different perspectives </p><p> <strong> Strategic Thinking: </strong> Sets strategies that are aligned to vision and values of the company to achieve goals/vision/further the mission; considers the 'big picture' implications of decisions </p><p> <strong> Resilience: </strong> Remains persistent; recovers quickly from setbacks </p><p> <strong> Change Management Leadership: </strong> Leads others through all phases of change processes and uncertainty </p><p> <strong> Business Acumen: </strong> Is able to quickly understand and address business information (e.g., profit and loss statements, budgets and sales forecasts, retail strategy and approaches) </p><p> <b> Job Requirements </b> </p><ul><li> Legally eligible to work in the jurisdiction of the store which you are assigned to, or willing to work abroad if necessary. </li> </ul> <b> Availability </b> <ul><li> Willing to work a flexible schedule . </li> </ul> <b> Other Willingness Requirements </b> <ul><li> Willing to work as part of a team and also complete work independently or alone </li><li> Willing to move through a store for most of a shift to help guests and accomplish work </li> </ul> <b> Experience </b> <ul><li>1 year people management experience </li> </ul> <b> Job Assets (i.e., nice to have; not required) </b> <ul><li> Education: High School or Secondary School diploma, equivalent or above </li><li> Education: Bachelor’s degree or equivalent </li><li> Experience: 2 years retail or sales specific management experience </li></ul> Applicants successful in progressing to interview will be contacted by a Manager or a member of the People & Culture team. Please note any applicant or employee who believes they need a reasonable accommodation to perform the essential duties of the job is welcome to discuss this with the Manager or People and Culture team member when arranging the interview. <p> <b> Beyond The Paycheck (Benefits & Perks) </b> </p><p> At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs. </p><p> Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice. </p><p> Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective. </p><p> lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com . 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Lululemon athletica
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