Home Philippines Travel Guide - 2
Home Philippines Travel Guide - 2
Travel Guide - 2
Full time
at Wyndham Destinations
in
Philippines
Posted on May 8, 2024
Job details
We Put the World on Vacation
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our membership travel and vacation exchange brands, including RCI, 7Across and Travel + Leisure GO, are shaping the future of the travel industry by creating new possibilities for travelers. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. MAIN RESPONSIBILITIES:- Serve as the first point of contact for members. Effectively handles inbound calls or conduct outgoing calls to confirm exchanges and solicit spacebank deposits, subscriptions and renewals, meeting/exceeding service expectations.
- Sell / promote additional travel-related products/services {e.g. current promotions and renewals}.
- To provide service that will “WOW” our club members, maintaining a positive brand image and company reputation.
- Utilize effective listening and customer service skills to identify member needs and/or problems and travel expectations and provide problem solving for members when required.
- Educate members on the value of their membership and the most effective use of the exchange process.
- Conduct Welcome / Save calls and support any other contact activities to support marketing activities and engagement initiatives,
- Handle complaints by providing appropriate solutions and alternatives within the time limits and follow up on a timely manner to ensure resolution. Process member account transactions by entering accurate data into the exchange system to record current member contacts and accounts activity.
- To ensure that all service and revenue targets, SLAs and KPIs are met and delivered in a timely manner, contributing towards achievement of overall business goals.
- To assist in conducting User Acceptance Test for all systems when required.
- To assist in translation /proof-reading of documents/materials whenever required.
- To provide and tabulate calls statistics and sales reports when needed.
- Participate in team meetings and ongoing specialized training to ensure the accuracy of information communicated to clients.
- Any other duties as required and/or directed.
- Ability to speak and write fluently in English.
- Foreign language (dependent on team requirements where needed).
- Good listening skills with strong customer service focus.
- Excellent sales skills with demonstrated track record in sales.
- Driven, self-disciplined. Proven record in meeting targets and performance objectives.
- Demonstrated ability to work well in a team environment.
- Ability to work shifts, including Saturdays as required.
- Tertiary qualifications preferable.
- At least 1 years of sales / service experience preferably from the travel-related industry or a Contact Centre environment.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.Apply safely
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'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Singapore', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'qatar' => array( 'name' => 'Qatar', 'country_id' => '178', 'country_code' => 'qa', 'slug' => 'qatar', 'global_location_id' => '176', 'rel_gloc_ids' => '176,252', 'currency' => 'QAR', 'currency_name' => 'Qatar Rial', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Qatar', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'pakistan' => array( 'name' => 'Pakistan', 'country_id' => '169', 'country_code' => 'pk', 'slug' => 'pakistan', 'global_location_id' => '164', 'rel_gloc_ids' => '164,979,1052,1053,1054,1055,1056,1057,1058,1059,1060,1061,1062,1063,1064,1065,1066,1067,1068,1069,1070,1071', 'currency' => 'PKR', 'currency_name' => 'Pakistani rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Karachi', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 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If you have the passion for wedding planning and event management, then this is the right course for you. </p><p>This course will provide you all the knowledge that you need to plan many various types of events and special occasions starting from weddings showers to meetings conferences and pop-up events, to festivals, product launches and fashion shows.<br> <br> This course is written to give those interested in entering the wedding planning and events management industry (or indeed those already in it) a full and detailed look at the numerous tasks and roles a wedding planner can be asked to perform while also learning how to start a wedding planning business<br> <br> <strong>COURSE CURRICULUM</strong></p><p> <ul> <li>Event Management</li> <li>Event Planning Essentials</li> <li>Budgeting Basics</li> <li>Using the Committee Approach</li> <li>Connecting with Partners and Sponsors</li> <li>Advertising and Marketing</li> <li>Selecting the Venue</li> <li>Feeding the Masses</li> <li>Business Etiquette Basics</li> <li>Celebrating Diversity</li> <li>Creating an Atmosphere of Service</li> <li>Selecting Speakers and a Master of Ceremonies</li> <li>Managing Contracts</li> <li>Gathering Feedback</li> <li>Event Day Roles</li> <li>Closing the Event</li> <li>Wedding Management</li> <li>Introduction</li> <li>Wedding Planning On A Budget</li> <li>Wedding Attire Money Saving Tips</li> <li>Reception Cash Saving Tips</li> <li>Reception Dinner Budget Saving Tips</li> <li>Planning Catering for Your Wedding</li> <li>Saving Money On Buying Flowers</li> <li>Photography And Videography Cash Savers</li> <li>Your Honeymoon Adventure</li> <li>Conclusion: Final Thoughts</li> <li>Wedding Planning Checklist</li> <li>Planning the Event</li> <li>9 Key Ideas To Make Your Event A Successful One</li> <li>What You Need To Know To Make Your Event Educational, Entertaining and Memorable!</li> <li>8 Ways To Incorporate Entertainment Elements Into Your Events Without Spending A Bomb!</li> <li>What To Look Out For When Planning Your Next Offsite Event</li> <li>The Nuts & Bolts Of Events Logistics</li> <li>Working With Team Building Elements In Your Offsite Events</li> <li>How To Create Effective Team bonding At Your Events</li> <li>Managing An Event For 10 people versus 100 !</li> <li>10 Ways To Make Your Event Interesting And Exciting</li> <li>8 Tips To Transform Your Event Venue</li> <li>7 Ways For An Easy & Hassle-Free Meeting Planning</li> <li>8 Tips On How To Generate Fun Ideas When Planning Your Event00:30:00</li> <li>How To Attract The Right People To Your Event</li> <li>9 Reasons Why You Should Be Nice To Your Event Suppliers</li> <li>How & Where To Find Suppliers That Will Move Mountains For You!</li> <li>10 Tips On How To Be An Excellent Event Planner</li> <li>8 Key Success Factors When Marketing Your Event</li> <li>Marketing Managers: 10 Reasons Why You Should Organize Your Own Events</li> <li>6 Factors To Look Out For When Planning The Event Itinerary</li> <li>What Makes An Event Fabulous?</li> <li>7 Key Reasons Why Events Marketing Should Be Part Of Your Marketing Strategy</li> <li>Learn What It Takes To Be A Successful Event Planner</li> <li>Truth About Creating Successful Events!</li> <li>When You Need An Event Planner And When You Don't!</li> <li>What To Look Out For When Choosing Your Event Planner</li> <li>What To Do When Things Don't Go As Planned During Events</li> <li>When You Need To Hire An Event Planner?</li> <li>10 Ideas On Creating Exciting Event Themes</li> <li>8 Ways To Get Attendees To Your Events</li> <li>Having Mascots, Minglers, Entertainers At Your Next Event - 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In any case, without lodging receptionists, we could never get to completely make the most of our objections. Lodging receptionists are a vital piece of inn staff. They are the primary individual and, regularly, the lone individual with whom a visitor interfaces, while remaining at a lodging. Individuals who decide to become inn receptionists regularly advantage by acquiring the vital confirmation and experience needed to keep up the front counter and help visitors. While lodging gathering is definitely not a developing position decision, it is an incredible beginning for the individuals who are hoping to have a profession in the friendliness and the travel industry area. This course will really expound on the different abilities needed to turn into an inn secretary. We start by clarifying the obligations of an inn assistant. Then, we talk about the advantages of working in this field and the means that you can take to help begin in the accommodation business. At last, we give you a couple of tips and exhortation on the best way to turn into a lodging secretary.<br /> You Will Learn:<br /> <br /> About the various duties that are frequently expected of a lodging assistant<br /> <br /> The abilities that are needed to be a lodging assistant<br /> <br /> The advantages of filling in as a lodging secretary in the friendliness and the travel industry area<br /> <br /> Tips and guidance for getting the necessary range of abilities needed to turn into an inn secretary<br /> <br /> The Benefits of Taking This Course:<br /> <br /> You will get familiar with the essentials of the job of lodging secretary<br /> <br /> You will find out pretty much every one of the obligations that a lodging assistant has, aside from checking in visitors and giving them their keys</p>', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Business Management & MBA', 'eligibility' => 'There are no formal requirements to take up the course, anyone who is interested in the topic and/or would like to gain more knowledge and stand out to make up your career that you are passionate of.', 'school' => 'Courses Distance Learning', 'keywords' => 'Hotel Receptionist Administration', 'location' => 'Online', 'duration' => 'Upto 1 Hour', 'timing' => null, 'cost' => null, 'discount' => '50% Off for Laimoon Users!', 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ) ) $job = array( 'Job' => array( 'id' => '43521959', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Travel Guide - 2', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p><h2><b> We Put the World on Vacation </b></h2> At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our membership travel and vacation exchange brands, including RCI, 7Across and Travel + Leisure GO, are shaping the future of the travel industry by creating new possibilities for travelers. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. <p></p><p></p><p><b> MAIN RESPONSIBILITIES: </b></p><ul><li> Serve as the first point of contact for members. Effectively handles inbound calls or conduct outgoing calls to confirm exchanges and solicit spacebank deposits, subscriptions and renewals, meeting/exceeding service expectations. </li><li> Sell / promote additional travel-related products/services {e.g. current promotions and renewals}. </li><li> To provide service that will “WOW” our club members, maintaining a positive brand image and company reputation. </li><li> Utilize effective listening and customer service skills to identify member needs and/or problems and travel expectations and provide problem solving for members when required. </li><li> Educate members on the value of their membership and the most effective use of the exchange process. </li><li> Conduct Welcome / Save calls and support any other contact activities to support marketing activities and engagement initiatives, </li><li> Handle complaints by providing appropriate solutions and alternatives within the time limits and follow up on a timely manner to ensure resolution. Process member account transactions by entering accurate data into the exchange system to record current member contacts and accounts activity. </li><li> To ensure that all service and revenue targets, SLAs and KPIs are met and delivered in a timely manner, contributing towards achievement of overall business goals. </li><li> To assist in conducting User Acceptance Test for all systems when required. </li><li> To assist in translation /proof-reading of documents/materials whenever required. </li><li> To provide and tabulate calls statistics and sales reports when needed. </li><li> Participate in team meetings and ongoing specialized training to ensure the accuracy of information communicated to clients. </li><li> Any other duties as required and/or directed. </li></ul><p></p><p><b> SKILLS, REQUIREMENTS: </b></p><ul><li> Ability to speak and write fluently in English. </li><li> Foreign language (dependent on team requirements where needed). </li><li> Good listening skills with strong customer service focus. </li><li> Excellent sales skills with demonstrated track record in sales. </li><li> Driven, self-disciplined. Proven record in meeting targets and performance objectives. </li><li> Demonstrated ability to work well in a team environment. </li><li> Ability to work shifts, including Saturdays as required. </li></ul><p></p><p><b> QUALIFICATIONS & WORKING EXPERIENCE: </b></p><ul><li> Tertiary qualifications preferable. </li><li> At least 1 years of sales / service experience preferably from the travel-related industry or a Contact Centre environment. </li></ul><p></p><h2><b> Where Memories Start with You </b></h2><p> Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. </p><p></p><p> We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. 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Wyndham Destinations
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https://ph.jooble.org/external/-7824224976368060020?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_ph&extra_ars_request_id=4ffb9b460676652f37cba0e4dd093400