Head of Merchant & Payments Distribution

Head of Merchant & Payments Distribution

Ko mātou tēnei | This is Us Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions though our promise 'If you can imagine a better future, let's find a way'. We currently have an exciting opportunity within Specialised Solutions (C&IB) as  Head of Merchant & Payments Distribution. We spoke with our GM - Working Capital & Transactional Banking, and she let us know the following about the tūranga (role): What are some key responsibilities of the tūranga?

• Developing strategic relationships with key stakeholders including product partners, pricing teams, Merchant Acquiring and Marketing. and our distribution teams, to ensure we drive suitable outcomes for our customers.
• Leading and influencing the Merchant Sales and Service Hub team and our frontline distribution teams to ensure growth and retention of customers and operational tasks and initiatives are delivered effectively and consistently across Partnership Banking and C&IB.
• Designing and leading the sales strategy including development and maintenance of a national and regional sales funnel for Merchants multi-channel payment acceptance needs.
• Supporting the alignment between all specialist sectors within Specialised Solutions & CIB to align to growth of Merchant Acquiring in all channels.

What is the most exciting thing about this opportunity? Payments is a key cornerstone to any business and our customers want to be able to accept payments in the most easy and cost effective way. They want us to be easy to deal with, knowledgeable and add value through our advice and solutions. Delivering these solutions to our customers is pretty exciting. What specific experience would be beneficial? As a highly skilled and respected leader, with extensive experience in financial services (ideally from a customer facing, sales and/or service role) you will be able to effectively coach, develop, inspire, and motivate a team to deliver exceptional service and results. What attributes will this person display in order to be successful in this tūranga? To be successful in this role, you will also have:

• A demonstrated track record leading large and diverse high performing teams to achieve challenging objectives.
• Strong strategic and tactical planning capabilities, with a proven ability to execute and achieve results.
• Proven ability to influence across the organisation at all levels and effectively manage competing stakeholder interest to ensure the best outcome for all.
• Experience within the Digital & Transactional payments specialised fields (desirable)

Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand If you are keen to join a fun organisation where we are proud of our culture and how we are helping New Zealanders to 'Find their way', then please review the Job Description for more details on the tūranga. Show your interest by submitting your application - we can't wait to read it. Applications for this vacancy will close Tuesday 8th May at 11:55pm.

Job details

Reference # 146262 Posted on 30 Apr 2024 Location(s) Auckland CBD Expertise Account Mgmt/Sales, Customer Service, Management, Sales, eCommerce/Analytics, Management, Operations & Processing, Operational Risk, Planning If this is your first time applying for a job at BNZ, it involves a simple two-step process.

• Registration. Create a user account, and upload your CV and desired employmentcriteria. You can login anytime to update your details, and track your job application status.
• Application. Complete a quick job related questionnaire. If you apply forfuture roles, you'll only need to complete the second step.

Applications will be reviewed regularly across the advertising period, but we do reserve the right toclose applications early.

After you've applied

Depending on which role you have applied for our recruitment process may vary slightly, but in mostcases, will involve the following steps:

• You'll receive an email acknowledging your application.
• Our recruitment team will review your application and get back to you within 1-2 weeks of thejob closing.
• If shortlisted, you may be asked to complete some testing relevant to the position you haveapplied for, and/ or be invited to complete a phone or video based interview. If you'reinvited to complete a digital interview as the next stage of your application we'd love you toembrace it. Digital interviews allow more people the opportunity to demonstrate their abilitiesto the hiring manager in a new and innovative way giving you a better chance of securing yourdream role. Relax, be yourself and don't worry, we all feel a bit awkward in front of thecamera.
• If successful, you'll move through to the interview stage which may include a two-stageindividual interview, or a group based assessment centre.

Please note, some roles may also require you to complete psychometric, verbal, numeric, and abstractreasoning tests during the recruitment process. #J-18808-Ljbffr