Agency Support, Analyst

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business. Sound like you? Then read on. About the Role Responsible for department administrative duties and coordinating the activities for the department in a timely manner. At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business. Sound like you? Then read on. About the Role Responsible for department administrative duties and coordinating the activities for the department in a timely manner. Department Support (15%):

• Assist new agents onboarding and participate in new agents onboarding logistic arrangements.
• Managing the building maintenance including office for agencies.
• Attend to telephone call and take appropriate actions.
• Responsible for department meeting arrangement and ensure update of progress status on periodic basis.
• Keep track and monitor of agents’ business progress report and activities.

Administrative Duties (30%):

• Check department staff claims.
• Check and monitor travelling claims for dept staff.
• Keep track on staff internal/ external training.
• Monitor department staff leave records to ensure proper work activities management.
• Design business flyers and collaterals for short and long-term incentive.

Budget Planning Coordination and Control (20%):

• Keep track of departmental expenses and highlight to Head of Department to ensure proper control.
• Prepare quarterly and monthly breakdown expenses to Finance upon receiving their instructions.

Payment and Approval Process (20%):

• Check invoices against quotations.
• Ensure payments are in accordance to the Compliance Guidelines before seeking approval.

Reports (15%)

• Preparing the periodic management reports, including regional reporting (contests, daily reporting).

Job Requirements:

• Min. Diploma holder and above.
• Min. 2 years of relevant working experience, preferably from the insurance industry.
• Independent and possesses good analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Excellent proficiency in MS Office i.e., Word, Excel & PowerPoint.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Do you believe in better?

At AIA, we don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.  We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives, build healthier societies and cultivate healthier environments that better everyone. If you believe in better, we’d love to hear from you. #J-18808-Ljbffr