General Manager (Klang)
Full time
at Agensi Pekerjaan SGS Sdn Bhd
in
Malaysia
Posted on May 8, 2024
Job details
RM 10,000 - RM 18,000 a month - Permanent, Full-time
Job details
Job details
Here’s how the job details align with yourprofile .Pay
RM 10,000 - RM 18,000 a monthJob type
Permanent Full-timeShift and schedule
Day shift Monday to FridayLocation
Full job description
- 5 Days Work
- Friendly Working Environment
- Attractive Remuneration Package
- Develop and implement the company's strategic plans and objectives, in line with the overall vision and goals of the organization. Identify opportunities for growth, expansion, and market penetration.
- Streamline and optimize operational processes and procedures to enhance efficiency and productivity. Identify areas for improvement and implement strategies to achieve cost reduction and maximize profitability.
- Identify and assess operational risks, and develop risk management strategies to mitigate potential threats. Ensure compliance with regulatory requirements, industry standards, and best practices.
- Provide leadership and guidance to the operations team, fostering a collaborative and high-performance work environment. Set clear goals, objectives, and performance targets for the team members, and monitor their progress.
- Collaborate with the finance department to develop and manage budgets, financial forecasts, and financial performance indicators. Monitor financial performance against targets and take corrective actions as necessary.
- Responsible for management of non-performing loan (NPL) and credit recovery.
- Oversee relationships with car dealers, and business partners. Negotiate contracts and agreements to ensure favorable terms and conditions for the company. Monitor car dealer performance and address any issues or concerns.
- Ensure high levels of customer satisfaction by maintaining excellent service standards and addressing customer needs and concerns. Implement customer-centric strategies to enhance the credit experience and build long-term relationships with clients.
- Stay updated with industry trends and technological advancements to identify opportunities for innovation and automation within the credit company. Implement relevant technologies and systems to improve operational efficiency and customer experience.
- Develop and maintain operational performance metrics and reporting systems to monitor key performance indicators (KPIs). Analyse data to identify trends, patterns, and areas for improvement, and provide regular reports to the executive team.
- Foster effective communication and collaboration across different departments within the company. Coordinate with other senior executives to align operational strategies with broader organizational goals.
- Responsible to grow the business in the lending, personal loan and microcredit segment.
- Candidate must possess at least a Bachelor's Degree, Professional Degree, Master's Degree, Doctorate (PhD) in a relevant field such as business administration, finance or a related equivalent.
- Extensive experience in operations management, preferably in the credit industry or a related field. A solid understanding of the credit industry, including its regulations, market dynamics, and competitive landscape.
- 8 to 10years experience in a management position in the credit, loan and finance industry .
- Candidates should have a demonstrated ability to lead and inspire teams, make strategic decisions, and drive operational excellence. Experience in managing cross-functional teams and collaborating with senior executives is highly valued.
- Strong financial management skills for overseeing budgets, financial performance, and cost optimization. Familiarity with financial statements, forecasting, and budgeting processes.
- Excellent communication and interpersonal skills and ability to build relationships, negotiate contracts, and resolve conflicts.
- To possess strong problem-solving and decision-making abilities.
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