Job details
P2PConnect is a mobile app that’s opening up entirely new opportunities in the renewable energy sector. Through P2PConnect’s secure trading platform, producers of solar, wind, and other forms of clean energy will be connected to consumers who wish to purchase from them. Join us on our latest venture, creating the Virtual Clean Power Network (VCPN) of the solar DERs and enabling the distribution of clean energy to EV charging stations. Location: We are flexible with work and location we believe you set your own hours as long as deadlines are met. $50,000 - $100,000/yr Our ideal generalist is: Someone who will help and manage the business model projection and build relationship. Required experience Looking for someone experienced in the solar industry to manage the business model projection and build relationship. Notes How to apply: Step 1: If you haven't already, join the generalist world community. We are a B2B SaaS-enabled platform who matches businesses and professionals who are looking for help to offload their work with short or long-term tasks with our internal US-based virtual assistants. Location: Remote Salary range: $50,000 - $100,000 Our ideal generalist is: Looking for: We are looking for a full-time Chief Operator who is ready for a new long-term role and is actively seeking their next challenge; preferably someone who has owned/led their own B2B SaaS or agency business at some point to new levels, and has the drive and sees potential to scale Byron to multiple 7, even 8 figure topline in a couple of years. Required experience Must Haves: Strategic Vision - Strong systems building and project management skills. Obsessed with creating efficient processes. Collaborative Leadership - Achieve results through direction while also being able to work with and support the team Strong Communication - Must share ideas and experiences clearly and directly. Must solicit input. Persuasive and able to get everyone on the same page. Solutions-oriented mindset - does not stop with identifying problems. Specificity with Follow Through - plan and implement the execution of actions end to end. You don’t allow things to fall through the cracks. Emotional Intelligence - Key when dealing with team & customers. Growth mindset – being enthusiastic about your craft, always looking for ways to improve yourself and the company. Nice to have: Previous experience leading a Virtual Assistant Agency or SaaS platform for VA services Previous experience leading teams of 20 or more people Ability to wear many hats in a constantly changing business. Notes How to apply: Step 1: If you haven't already, join the generalist world community. Our mission is to make human dignity a given. There are only 8 public restrooms for every 100K Americans while other countries have 3-7x that ratio. With the rise of e-commerce and the gig economy, that means that public restroom infrastructure is either nonexistent, overwhelmed, or not known. This leaves delivery/rideshare drivers and mobile workers to find their own solutions, included peeing in bottles, pooping in bags, sneaking into construction site port-a-potties, fasting, or withholding liquids to get through their day. Some examples:
- Amazon admits its drivers sometimes have to pee in bottles (Ars Technica)
- Why are Uber Drivers Urinating in Cups and Disposable Bottles? (Medium)
- Caught on camera: DoorDash driver uses Brentwood apartment lobby as toilet (ABC7)
- Wear multiple hats between strategic, tactical, and operational to carry the company into its next phase of growth. You are the Swiss army knife / secret weapon of the company
- Establish the MVP operations that are foundational to an operations-heavy business
- Establish processes and workflows across many different aspects of the business such as onboarding, culture, sales/partnerships, pilot user recruiting, fundraising preparation, etc.
- Establish efficient and effective communication within the company and externally
- Be expected to do external scheduling. We have assistants for that.
- Be told exactly what to do. You’ll be given ambiguous projects and be expected to complete them effectively in whatever style / means you deem necessary.
- Be a perpetual builder of power point decks. We dislike decks unless absolutely necessary (and sometimes, they are necessary).
- Be doing “strategy” and “high level thinking” only. This isn’t consulting.
- Be unaware of the company priorities. This is shared openly and actively on a daily and weekly basis to ensure we’re operating on the highest impact priorities.
- Atypical backgrounds appreciated and encouraged to apply
- Typical pedigree doesn’t impress us as much as personality, attitude, and past accomplishments.
- We like those who have taken unconventional, unstructured paths and risks.
- We like underdogs and those who are easily underestimated.
- Experience at a fast-growing early-stage startup is a bonus, but not required.
- Strong, resilient entrepreneurial hustler mindset that doesn’t take “no” for a final answer •
- Have built before or made something from nothing in the past. This doesn’t have to be business- or tech-related. But you must be a builder at heart.
- Ability to solve problems creatively, quickly, and scrappily •
- Are “lazy” and will find the quickest path with minimal effort
- Leverage networks, tools, and people effectively
- Has figured out how to get that thing done with minimal resources time and time again •
- Have a sense of imagination and flex their creative muscles often outside of work Comfortable with ambiguity and a proactive mindset don’t require play-by-play direction and will shamelessly ask questions and find answers/tools without waiting A strong sense of prioritization and organizational skills to execute efficiently
- Challenge and question what we are working on to ensure we are always working on the highest leverage action
- Organize their own IC work based on the company priorities Strong communication skills, both written and verbal • write often, crisply, and simply
- Are direct straight-shooters who can also read the room Desire and ability to grow / learn extremely quickly through osmosis and doing can “fly a plane” There’s learning how to fly a plane via structured courses, theoretical simulations, and steady instruction to support you. And then there’s learning to fly a plane blind with a fellow blind co-pilot while the plane is taking off and headed to a nearby mountain range. Early stage startups are the latter and your personal speed of learning has to be faster as a result. This should more excite you than scare you. |
- Humble, kind team players that share the team burden, and appreciate and give direct feedback frequently
- Roll up their sleeves and do the small and thankless along with the visible and strategic with equal gusto and reliability. We are all doing the same together
- Are oriented towards community and team
- Understand that feedback is a gift and give that gift generously and often to peers, managers, and reports |
- Learn Pronto’s mission, vision, values, systems, and tools
- Shadow CEO on their activities - sales/partnerships, demand-building, pilot running, etc.
- Take on first or second operations project
- Listen to past user interviews and build empathy for users
- Chase down your first 5 trucks and interview 5 delivery / rideshare drivers
- Align on areas of ownership with the CEO/Founder
- Start to build processes and find areas of inefficiency in the company
- Use personal network to gather warm intros for the company. Start the hustle.
- Do partnerships until you hit 50 solid rejections
- Start to replace CEO on smaller partnership calls
- Build recruiting pipeline for team members
- Own multiple projects and be a fully embedded member of the team
- Own the People and Finance function
- Be the point of contact for the Argentinian team
- You’ll build recruiting systems on top of our early playbook, and support Hiring Managers with recruitment and onboarding
- You’ll create HR policies for employees working around the world: from visas, to tax needed, to benefits and salary policies, we have lots of infrastructure needs to service
- You’ll support with finance needs, from working with our bookkeepers to helping with fundraising
- You’ll help craft our operating cadence: support the co-founders with planning and goal setting, and meeting management
- You’ll take on general administrative tasks as needed, like booking travel, managing calendars, etc
- You have a background as a startup CEO’s EA, in operations roles at high growth startups, or working for top tier management consulting firms
- The CEO lives in London, so we’re looking for someone who’s time zone easily overlaps with his, like the UK, or on the East Coast of the US
- Language: Fleek operates globally, and we value diverse language skills to help us work with new customers and suppliers (we’re proud that our small team already covers English, Hindi, Urdu, Spanish, French!)
- Experience with online clothing resale, or second-hand and vintage clothing is a plus!
- Own overall relationship with assigned clients, which includes managing onboarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
- Establish a trusted and strategic advisor relationship to help drive continued value of our products and services
- Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team
- Assist in planning and development of corporate communication strategies
- Provide logistics, planning and preparation support for company communication events
- Assist in developing multimedia projects (videos, presentations, infographics, webinars, virtual event platforms, podcasts, web meetings, etc.) that promote awareness and understanding of all aspects of our work to both members and external audiences
- Monitoring and analyzing current events in the sector
- Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
- Maintain existing customer success metrics and data as directed
- Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them
- Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals
- Facilitate interaction and workflow between project team members, including third-party service providers, to ensure deliverables are on time
- Colley documentation or visuals for client to demonstrate performance of campaigns; analyze trends in a-borate, problem solve, and/or strategize upcoming client meetings with team members
- Prepare necessary C-Sat/NPS scores to identify areas of improvement
- Work with the sales and marketing team to drill customer references and develop case studies
- 3-5 years of experience in communications, marketing, sales, account management, or customer success
- Strong verbal and written communication, strategic planning, and project management skills
- Analytical and process-oriented mindset
- Comfortable working across multiple departments in a deadline-driven environment
- Active team player, self-starter, and multitasker who can quickly adjust priorities
- Experience using CRM software and project management tools
- B2B partnership management (e.g. clubs, schools, charter companies)
- Nurturing relationships
- Onboarding onto SailTies platform, creating their internal marketing material
- Supporting them to spread the word to their members / customers
- Creating and executing our digital marketing strategy:
- Social media management
- Organic social content (e.g. user generated, partnerships, product updates)
- Coordinating with partners and ambassadors
- Community management & outreach via social media (e.g. sailors, clubs, schools)
- Managing other organic content marketing (e.g. blog posts)
- Monitoring SEO and ASO performance & making recommendations for product improvements
- Creating your own marketing content (graphic design and copywriting)
- Managing a calendar of marketing campaigns
- PR for partnerships and product updates
- Representing SailTies at sailing events, conferences and roadshows
- Coordinate with partners and sailing brands to create shared promotions and marketing campaigns
- Reporting on the performance of your campaigns and outreach
- Brand marketing
- B2B partnerships lead generation and relationship management
- Campaign management
- Digital marketing
- Campaign reporting
- SEO and ASO
- Graphic design production (social media, blogs and email marketing)
- Copywriting (social media, blogs and email marketing)
- PR
- Events
- Community management
- Passion for digital products and digital marketing
- Confident and professional communicator, with external organisations and individual consumers
- Open to giving and receiving honest, constructive feedback
- Friendly and kind person, of course!
- A passion for sailing. Previous marketing experience in a sailing organisation is a bonus.
- 3-5+ years experience working in marketing, experience with social media & community management a plus
- Excellent writing skills
- A passion for sharing the places you love with people
- Entrepreneurial: You love rolling up your sleeves and will try anything it takes to get something off the ground. You have a can-do attitude with a bias toward action.
- Creative: You’re not afraid to color outside the lines, try something new and enjoy the challenge of an out-of-the-box approach.
- Articulate: You’re a skillful writer who can communicate ideas, stories and opinions in clear and compelling ways across different media.
- Data-Driven: You get excited about backing up your hunches with real data, can look for opportunities to optimize anything and aren’t afraid of a spreadsheet.
- Curious: You’re excited to learn from anywhere, including from disciplines and people you may never have worked with before. You approach everything with a growth mindset and aren’t afraid to ask questions.
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